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Can't Log off/restart/shutdown

By AlterPoser
May 27, 2009
  1. I have Windows XP SP2 and I can't log off, shut down, or restart my computer with the start menu, or CTRL-ALT-Delete. I tried running the exe to shut down but that didn't work. I have both admin and non-admin accounts and they both won't work. To turn off my computer I have to manually hold down the start up button. I'm so clueless.

    One thing I do suspect is Tune Up i had the free trail and was messing around with it and I think that just effed up my computer. My computer went so haywire after that and I also can't do a system restore.

    The only thing I can do is lock it.
  2. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    Did you uninstall Tune Up?

    Just as a precaution I would consider running through the 8 steps, just to make sure your system is clean of any nasties and they are playing silly buggers
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    IF you're referring to Tune Up Utilities, it's a good program. But it is only as good as it's configuration.

    What happens when you try to do a System Restore?
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