Hello I have a friend who used his computer yesterday and today when he attempted to logon to his computer as himself (admin) it tells him "user profile cannot be loaded". I attempted to help him boot into safe mode and change his password. He changed it and it still brings up the same error message. He does have another profile account that his daughter uses but no admin actions can be taken from her account. What can I do to help my friend? This is a challenge I have never encountered during my learning of how to troubleshoot pc's.