CiD virus

[Rachel]

Hi guys,
im getting very frustrated and i know that its probably the millionth time you have heard about this virus but im getting pop ups saying CiD..
I have so far removed msn plus and the CiD sponsor yet im still getting these pop ups
i have installed spyware doctor and scan every day still this has not stopped it i have searched in control panel for CiD help to remove that but cannot find that either please help i have no idea what im doing and am lost at what will stop this problem
Cheers guys

 

[10yrtech]

download hi-jack this and post your log here

 

[Rachel]

Thanks heaps for helping

 

[Blind Dragon]

Update your Java Runtime Environment

• Click the following link
  Java Runtime Environment 6 Update 6
• The 5th option down is the one you want (click Download)
• Check the box to agree to terms of service
• Check the box for your operating system and click 'Download selected'at the bottom
• After the install Go to Start-> Control Panel-> add/remove programs (Programs and features), and uninstall any old versions
• Navigate to C:\programfiles\Java -> delete any subfolders except the jre1.6.0_06 folder

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Download\install 'SuperAntiSpyware Home Edition Free Version' from HERE

• Launch SuperAntiSpyware and click on 'Check for updates'.
• Once the updates have been installed,exit SuperAntiSpyware.

Boot into Safe Mode

• Restart your computer and start pressing the F8 key on your keyboard.
• Select the Safe Mode option when the Windows Advanced Options menu appears, and then press ENTER.

Scan with SuperAntiSpyware

• Start SuperAntiSpyware.
• On the main screen click on 'Scan your computer'.
• Check: 'Perform Complete Scan then Click 'Next' to start the scan.
• Superantispyware will now scan your computer,when it's finished it will list all/any infections found.
• Make sure everything found has a checkmark next to it,then press 'Next'.
• Click on 'Finish' when you've done.
  
  It's possible that the program will ask you to reboot in order to delete some files.
  
  Obtain the SuperAntiSpyware log as follows:
  Click on 'Preferences'.
  Click on the 'Statistics/Logs' tab.
  Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
  It will then open in your default text editor,such as Notepad.
  Attach the notepad file here on your next reply

Also attach a fresh Hijackthis log with the SAS log after rebooting to normal mode