Clicking on link in e-mail (Outlook 2003) only opens new browser window

[ehertz]

Hi folks,

1. I'm using an old Dell Latitude D800 laptop
2. Running XP Pro SP3
3. Using Office 2003

Issue: When I click on a link in an e-mail (Outlook 2003) it used to open a new tab in Firefox (3.08) and load the "linked" web page. Now clicking on the link opens a second Firefox browser without loading the page.

Suggestions?

Thanks,
Elliot

 

[Bobbye]

Check the default browser setting> make sure FF is set as default:

Tools> Options> Advanced> General tab> System Default section> CHECK 'always check to see if Firefox is the default'> Check now> if it isn't check YES to be the default.

Control Panel> Internet Options> Programs tab> UNCHECK 'always check to see if IE is the default'> Apply> OK.

 

[ehertz]

Bobbye: You nailed it!

Bobbye,

You beat me back to the board. I made IE my default browser and all was OK. Then I switched back to make Firefox the default - and e-mail links are now leading to correctly opened pages!

Many thanks for the quick - and correct - response. I don't know how it works (and, for the moment, don't care).

Thanks again.

Best wishes,

Elliot

 

[Bobbye]

You're welcome. Just keep in mind that the default selection s usually the best place to start when the link don't open where they should. The exception would be a redirect which is from malware. But the description would have been different.

Are you liking Firefox? I've been using it since it first came out in Final version about 4+ years ago. I cringe if I'm forced to use IE but fortunately that is very seldom.

A tip> not that you asked, but based on the many logs I see with Tracking Cookie and my own experience, Firefox has 2 add-on that are a must:

AdBlock Plus: https://addons.mozilla.org/en-US/firefox/addon/1865
Easy List: http://easylist.adblockplus.org/

I use them both.

 

[ehertz]

Firefox vs IE

Bobbye,

I've been using Firefox for years and due use the add-ins you've recommended. Basically, I use IE for Microsoft Updates (when I want to initiate) and for rare occasions, such as now, where switching from FF to IE seemed to rest a (needed) default that carried over when I made FF the default browser again.

Thanks again for the help!

Best wishes,

Elliot

 

[Bobbye]

I'm glad you've found the add-ons helpful. I just got fussed at for saying "must", but in this case, I think it's appropriate.