Every time I open my "Videos" folder, I get this message saying "COM Surrogate has stopped working. Windows can check online for the solution to the problem." Then I have the option to check online for a solution and close the program, or just close the program. Neither option does anything other than close the error window. This only happens in the videos folder, and not the subfolders. Here are the error details it gives Problem signature: Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549b14e Fault Module Name: StackHash_1703 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 019db5ed OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 1703 Additional Information 2: 2264db07e74365624c50317d7b856ae9 Additional Information 3: 1344 Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 Any ideas of how to get rid of it are welcome.