My wife completed the 8 Steps outlined and I have attached the three (3) logs as requested. The following is my wife's explaination of the symptoms she was having. The computer was restarting itself roughly every 20 - 30 minutes without any warning. The internet stopped working off and on. My Norton would run its scan, but kept coming up with no problems. I got a Warning box surrounded by a black screen and the icons were fuzzy and had a shadow. Inside the warning box, Warning flashed, and it said that the computer was infected with the trogan virsu and another one. It also said to find a special adware removal system and said "Thank" at the end. A bubble kept popping up saying "run a spyware removal program". After the 8 steps my Norton is coming up with an error stating that the Advanced Protection is not working properly. The computer only restarted 2 times on its own, and during the restart it is freezing up at the VIAO screen and sometimes at the Log-In Screen. Other than that it seems to be working properly. We appreciate any help offered.