Computer blue screens and restarts when trying to boot windows xp

By Vmorrison
Feb 10, 2010
  1. When I went to turn on my computer, it got to the windows xp loading screen then flashed a blue screen and restarted. It does this when I try to "start windows normally". If I try to start in safe mode, it gets stuck.

    I've been having trouble with a virus the last few days and haven't been able to get rid of it through antivirus program. But today, I had just been using my computer for about an hour, charging my iPhone and viewing documents. It shut down when the battery died and I havent been able to access it since.
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Is this a PC or a laptop?
  3. Vmorrison

    Vmorrison TS Rookie Topic Starter

    It's an hp netbook.
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