Well the other day I was on my computer and realized that my antivirus had run out. I went and downloaded AVG Free off of their website. Towards the end of the download my computer like froze up so I shut it down and restarted it. It wouldn't turn on properly so I left it alone and hoped it would go back to normal the next day. Yesterday I turned it on and it said it needed to repair my computer or something when I was booting it so I said okay. It did that then restarted. The home page came up fine but I couldn't move my mouse or click anything, it's like it was frozen again. I shut it off again and turned it on and it still isn't working. I did it again and it loads up fine. The Windows Vista Home Premium logo thing comes up but now there's just like a black screen.
I can shut it off and turn it on again but the same thing will happen or it will turn on but now allow me to move the mouse/click anything. Did I get a virus or something? Or is there something wrong with my hard drive?
I booted into safe mode and did a system restore to before I downloaded AVG but the same thing still happens.
Any help would be appreciated.
Thanks
Could somebody please help me..
On another forum I frequent I got this reply -
I can shut it off and turn it on again but the same thing will happen or it will turn on but now allow me to move the mouse/click anything. Did I get a virus or something? Or is there something wrong with my hard drive?
I booted into safe mode and did a system restore to before I downloaded AVG but the same thing still happens.
Any help would be appreciated.
Thanks
Could somebody please help me..
On another forum I frequent I got this reply -
I'm going to try this, any other suggestions?I just worked on a WinXP machine with much the same problem (user had run AVG and lost their desktop). Not sure if the same solution would work or not.
I downloaded Malware Bytes and SuperAntispyware and burnt them to a CD.
Then, I booted the computer and got to the blue screen. I hit CTRL + ALT +DEL and brought up Task Manager. Clicked NEW TASK at the upper left of the TaskManager screen and a "run" box dropped down. Hit the browse button and it allowed me to navigate through folders.
I browsed to the CD, selected Malware bytes then hit OK a few times and the setup routine started and Malwarebytes installed and ran allowing me to do a full scan.
I repeated the same process with SuperAntiSpyware.
Machine rebooted and I was back at the desktop and everything was fine.