Computer restarts right after windows load screen

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arcadian9

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My computer starting acting up today when i was winraring something it restarted itself and now it wont boot to my desktop
it keeps rebooting after the windows logo screen and theres a blue screen with words that show up for 1 sec...i wasnt able to read it
i tried rebooting in safe mode but it still does the some thing

can someone please help me on this
 

Adhmuz

Posts: 2,060   +851
If your getting a BSOD (Blue Screen of Death) after a sudden system reboot this would mean you are experiencing hardware failure. Can you give us the specs of the computer component by component and the age of it. This could help narrow down possible causes. Also have you changed anything major recently.
 

arcadian9

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  • #3
after doing the windows xp recovery im getting the blue screen of death right after the windows load screen and the file is klif.sys

is there any possible way to fix this?
 

kimsland

Posts: 13,810   +3
Well you could uninstall Kaspersky Antivirus (although that may be extreme, it will work)

Sometimes these BSODs are caused by faulty memory, or Malware present, or even corrupted file system

You could try running CheckDisk (Checkdisk Xp, or Checkdisk Vista instructions) on your system

Or from your Windows CD bootup:
  • Select the first R prompt, to log into the recovery console
  • Press 1 then Enter
  • Then type: chkdsk /r then press enter

See if that fixes it


Some more links here too:
Memtest
Info on Minidumps
UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
 

arcadian9

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  • #5
hey i dont mine uninstalling it at all if it fixes it because currently i cant even run safe mode
so what im thinking of doing is copying all the files to an external hdd and do a fresh start but if i can fix this without formating then it would be great

heres the message i get from the blue screen of death

The BSOD says:

A problem has been detected and windows has been shut down to prevent damage
to you computer.

The problems seems to be caused by the following file: dlif.sys

The driver unloaded without cancelling pending operations.

If this id the first time you've seen this stop error screen, restart your
computer. If this screen appers again, follow these steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use Safe Mode to remove or disable compeoents, restart your computer,
press F8 to select Advance Statup options, and then select Safe Mode.

Technical Inforormation:
*** STOP: 0x000000D4 (0xB820F510,0x00000002,0x00000000,0x804E63A9)
klif.sys
 

arcadian9

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  • #6
tried the checkdisk in windows boot cd but it still didnt fix the problem
what should i do now?
 

kimsland

Posts: 13,810   +3
Here's a couple more options

Press F8 at startup, and then select "Last Known Good Configuration"

You can also run System Restore from XP Recovery Console
Once in the Recovery Console, just change directory to Windows\system32 folder and enter rstrui.exe
ie Press enter after each of the following commands in the Recovery Console
CHDIR Windows
CHDIR system32
CHDIR Restore
RSTRUI

Once finished, then restart

Ideally let me know if it worked or not



Edit: I forgot "Restore" Directory (now added above)

EDIT2
Looks as though System Restore cannot be run from the Recovery Console
Only Normal, or Safe Mode; or Safe Mode Command Prompt
 

arcadian9

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  • #8
i cant seem to find that file in system32 when i check the dir and when i type it in
is it in somewhere else??
im on windows xp pro
 

kimsland

Posts: 13,810   +3
Doh!

I missed a directory:

C:\WINDOWS\system32\Restore\RSTRUI

Please also change to Restore folder before running

Edit:
You cannot run System Restore from the Recovery Console, but can be run via Safe Mode with Command Prompt C:\Windows\system32\restore\rstrui.exe
 

arcadian9

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how do i access that file again?
do i just type "rstrui.exe" because when i do i get "THe command is not recognized type help for a list of supported commands"
 

arcadian9

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  • #14
i typed it and i have
filelist.xml
rstrui.exe
srdiag.exe
srframe.mmf

am i just suppose to type rstrui.exe and press enter to run it? or is there a command i need to type before it
 

kimsland

Posts: 13,810   +3
Nope

You just run: rstrui.exe

But I mentioned: RSTRUI, because that should start it too, maybe you put an "L" where the "i" was :confused:
 

arcadian9

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  • #16
i dont know i keep getting
The command is not recognized Type HELP for a list of supported commands
 

kimsland

Posts: 13,810   +3
This what I do in that case:

Dir R*.exe <enter>

It should list: rstrui.exe

I then perfectly write: rstrui and press <enter>
Note: This is obviously in the Recovery Console

Hmm, I'm going to attach the files in that folder zipped up, to show you mine's the same


Edit:
You cannot run System Restore from the Recovery Console, but can be run via Safe Mode with Command Prompt C:\Windows\system32\restore\rstrui.exe
 

kimsland

Posts: 13,810   +3
Wait (and sorry for double post)
But did you press 1 and log onto your Administrator account? When going into the Recovery Console

I really hope so ;)
 

arcadian9

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if this doesnt work whats another method because i cant seem to get it running....
 

arcadian9

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when i typed dir rstrui.exe it shows the file info

even when i try to see the file "filelist.xml" i get the same thing saying the command is not recognized
 

kimsland

Posts: 13,810   +3
hey i dont mine uninstalling it at all if it fixes it because currently i cant even run safe mode
so what im thinking of doing is copying all the files to an external hdd and do a fresh start but if i can fix this without formating then it would be great
That ;)

And maybe forget Kaspersky next time
I use free Avira Antivirus
And I'm running Windows firewall (running it for years, and no ill effect !!!, NO idea what other support are talking about with all this other stuff)

the command is not recognized
As I stated just above (ok previous page now)
Make sure that you are logged in as Administrator
 

arcadian9

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  • #23
but the problem is that when i try to enter my files in dos i get "access is denied" =S
 

kimsland

Posts: 13,810   +3
Oh dear :)

You just need to start your working computer in Safe Mode
Then right click on the "access denied" folders
Select Tools > Folder Options > Security Tab
Then give your user account (still on the working computer) full access to your slave harddrive folder

Strange I know ;)
 

arcadian9

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  • #25
ok heres another problem hahah
i cant access safe mode as i get this message
"windows xp setup cannot run under safemode. setup will restart now"
 
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