Go to add/remove programs in controlpanel, and remove:
BitTorrent
Trend Micro
or Avast
Reboot.
Download the Norton Removal Tool (SymNRT) to your Desktop.
Norton Removal Tool
Once downloaded please close ALL open browsers, also save any work because this may require a restart.
Go to your desktop and double click on the removal tool and then click Setup.
Once open Click Next
Accept the license agreement and click Next
Type in the letters/numbers that you see into the text box then click Next.
Then click Next and the tool will start running.
Once finished restart the PC and run the tool again to ensure everything has been removed.
Delete Nortonremoval tool from your Desktop.
Please download combofix here ->
ComboFix
Before Saving it to Desktop, please rename it to
123.com to stop malware from disabling it.
Now, please make sure no other programs are running, close all other windows.
Please double click on the file you downloaded. Follow the onscreen prompts to start the scan.
Once the scanning process has started please
DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall.
It may take a while to complete scanning and this is normal.
You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after
scanning has completed.
Combofix will create a logfile and display it after your computer has rebooted. Usually located in
c:\combofix.txt, please attach it to your next post