Consistent Lag Across Platforms

By sadbluescreener ยท 6 replies
Apr 12, 2014
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  1. Good day all,

    I have a Gateway ID490C7u ( in front of me that was notoriously slow on Windows 7 x64. Specs are as follows:

    • Processor Name: Intel Core i3-350M @ 2266.7 MHz
    • Motherboard Model: Acer ID49
    • Motherboard Chipset: Intel HM55 (IbexPeak-M DH)
    • BIOS Vendor: Gateway
    • BIOS Version: V1.00
    • Memory: 4GB DDR3 SDRAM
    I reinstalled Windows and it was the same issue, so I dual-booted Ubuntu and still it persists. I can't imagine what could be slowing it down on both operating systems. It lags randomly. I've run memtest and it reported no errors. What could it be? Any suggestions?
  2. jobeard

    jobeard TS Ambassador Posts: 11,138   +985

    Be specific: What is "lag" and it occurs when you do what?
  3. sadbluescreener

    sadbluescreener TS Booster Topic Starter Posts: 136

    For instance, I'll enter characters on the keyboard and it's like the entire OS skips a beat and doesn't register that I've entered anything. Also while navigating through Windows and Ubuntu explorer, there are random moments where everything slows to a halt and nothing will proceed. The computer is under no duress at these moments, and these are fresh installs of each operating system. It is truly odd.
  4. jobeard

    jobeard TS Ambassador Posts: 11,138   +985

    Review the BIOS settings - - you do NOT want to see PIO for disk operations
  5. sadbluescreener

    sadbluescreener TS Booster Topic Starter Posts: 136

    I've looked at the BIOS and everything seems in order. I installed the AHCI and Intel chipset drivers from Gateway's website but still no improvement. I also updated the BIOS from v1.00 to v1.07.

    I've attached some pictures of the BIOS. They were taken before the BIOS update but there are no differences in the BIOS menu.

    Attached Files:

    Last edited: Apr 13, 2014
  6. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,922   +630

    Sounds like an HDD problem to me, but that's taking a stab in the dark.

    Run some diagnostics on HDD: chkdsk etc
  7. sadbluescreener

    sadbluescreener TS Booster Topic Starter Posts: 136

    I had previously run different HDD diagnostics from vendors like WD and SeaGate and they reported nothing. Chkdsk was run also. I'll do them again but I do not expect different results. Unfortunately, I don't currently have another HD to test with it.

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