Could someone help me with this dump?

[gornati]

Hi all again!

After having a dump anaylized by a member here, i applied the Microsoft Hotfix.

But today out of nowhere, i get another BSOD with a different problem.

I attaching here the screenshot of the BSOD and the minidump.dmp, i would be really gratefull if somenone could analyze it for me and try to discover wich file is the one with the problem.

The system is a Windows 2003 server x86 runnning CITRIX Presentation Server 4.5.

Thanks you all!

 

[kimsland]

Hotfix Rollup Pack 3 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
http://support.citrix.com/article/CTX115626

 

[gornati]

already applied HRP3 on all of my servers, only this one is restarting.
did you check the dump?
Any call for a file or something?

 

[kimsland]

Yes I checked the dump: termdd.sys

 

[gornati]

and have any idea of what this is about?

 

[kimsland]

Yes it's about your Citrix Presentation, I'd say uninstall it fully, restart, then re-install it

It could also be your current Antivirus or Firewall interfering (especially if it's Norton or AVG)
Or it could be Virus / Malware related. Check H e r e for that

 

[gornati]

well we dont have norton or other a/v software, our software runs on the firewall...

Yes it's about your Citrix Presentation, I'd say uninstall it fully, restart, then re-install it

It could also be your current Antivirus or Firewall interfering (especially if it's Norton or AVG)
Or it could be Virus / Malware related. Check H e r e for that

another important info, the servers runs on VMWARE ESXi 3.5 all of them are virtual machines.

 

[kimsland]

They have an excellent forum, and I just checked and it's just as active as here
http://forums.citrix.com/support/

 

[gornati]

They have an excellent forum, and I just checked and it's just as active as here
http://forums.citrix.com/support/

i am active there too...
but i dont seem to find the answer there either.