Cp1041.nls will not delete

By Tech88240 ยท 5 replies
Jun 2, 2008
  1. AVG keeps finding this file c:\cp1041.nls along with c:win\system32\explorer.exe(1504)
    have ran
    Sd fix
    Spybot removed 61
    SFC scannow
    EZPC fix
    Vundo fix
    lsp and winsock fix
    Smitfraud fix
    Combo fix
    AVG 8.0 keeps finding plenty of items.
    I try to stay in safe mode cause otherwise it locks up.
    Attached are combo and hi jack this logs.
    Thanks in advance!
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    I noticed that you have Norton Installed (check Add/Remove Programs)
    Obviously Norton did not protect you, consider removing it.

    Disable System Restore

    For Windows XP:
    1: Right click on the My Computer icon on your desktop and select properties.
    2: Click on the system restore tab.
    3: Check the box that says "Turn off system restore on all drives". Click OK.
    4: Click Yes if you are prompted to restart the computer.
    5: To re-enable System Restore, follow steps 1-3, but in step 3, click to clear the Disable System Restore check box.

    For Vista
    1. Click Start
    2. Right click Computer > Properties > Choose Advanced System Settings option in left menu listing.
    3. If UAC enabled you will get a UAC prompt at this click Continue
    4. Click System Protection tab
    5. Then Untick any Drive Listed and in the popup window click Turn Off System Restore
    6. Click Apply > OK

    Download and Run Malwarebytes' Anti-Malware
    Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.

    Download and InstallSuperAntiSpyware Free

    Did you also try: SuperAntiSpyware Free
    • Launch SuperAntiSpyware
    • Click Check for Updates and update to the latest definitions.
    • Click Scan your Computer
    • Check all boxes in the Scan Location box.
    • Check the Complete Scan radio button.
    • Click Scanning Preferences/Control Centre button.
    • Uncheck Ignore files larger than 4MB (recommended)
    • Check Scan Alternate Data Streams.
    • Click Close.
    • Click Next
    • SuperAntiSpyware will now scan your computer for infection. (This could take in excess of an hour depending on the number of files scanned)
    • When finished it will present you with a summary of its findings.
    • Click OK.
    • The Removal Screen will open.
    • Check the items in the list to mark them for Quarantine.
    • Click Next and SAS will Quarantine them.
  3. Tech88240

    Tech88240 TS Rookie Topic Starter Posts: 29

    Trust me if I could I wouldn't have norton but they won't let me remove it...
    super anti spyware wouldn't install "the system administrator has set policies to prevent this installation" and of course i'm in admin... dang spyware running malware bytes as of now

    removed 8
    Running dr web right now... says it deleted it already hopefully it really does
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Inside the txt log:
    Did it get removed?
  5. Tech88240

    Tech88240 TS Rookie Topic Starter Posts: 29

    With Dr. Web yes I think the pc is finally clean. Ran AVG and found adware keys in the registry and now i'm doing yet another scan with AVG and it hasn't found anything yet. Spybot and Malware Bytes didn't find anything either. THANK YOU for your help!
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Deleted :)

    Thanks for the update
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