Crashes and auto restarts (error info included)

[jhcodafa]

Hey, (new here)


Every once in a while, (running for a few hours to a few days.. seems to happen randomly) my windows xp pro system will crash/restart on its own. I am only running the following programs on it: unod32,spybot,utorrent,malwarebytes, and macdrive


Here is the data from event viewer->applications

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 3/29/2009
Time: 1:14:16 AM
User: N/A
Computer: JHCDELLIE
Description:
Error code 100000be, parameter1 efdc76d8, parameter2 0b8c9121, parameter3 f8969bd0, parameter4 0000000a.

For more information, see Help and Support Center at
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 62303030
0020: 50202065 6d617261 72657465 66652073
0030: 36376364 202c3864 63386230 31323139
0040: 3866202c 62393639 202c3064 30303030
0050: 61303030



Any help on this matter is much appreciated for this has been occurring for some time and I'm afraid its going to end up corrupting my hard drives( it is also very annoying)

If you need anything else to help diagnosis the problem let me know. Thanks!

 

[Macdead3]

what do you mean ? you have bsod on start up??

 

[jhcodafa]

what do you mean ? you have bsod on start up??

no, the computer will be on and running. the problem occurs anywhere from running after a few hours or a few days

 

[Macdead3]

thats strange do you have auto updates on (microsoft updates)??

 

[xxdanielxx]

download memtest from the link below. Burn the iso onto a cd using ultra iso, now boot off the cd. let it run for at least 6 hours or 7 passes. Then post back the results

memtest:
http://www.memtest86.com/memtest86-3.5.iso.zip

ultraiso:
http://www.ezbsystems.com/ultraiso/download.htm

 

[jhcodafa]

download memtest from the link below. Burn the iso onto a cd using ultra iso, now boot off the cd. let it run for at least 6 hours or 7 passes. Then post back the results

will do. i'll return in a day or so with the results. thanks

i downloaded the mem test.
which file do i burn with ultra iso?

I unrared the main file ( the file i downloaded)

and i burned " memtest86_3.5.iso " when i tried to boot from it i got "os error"

 

[kimsland]

Here's the Memtest guide that no support ever quote!
https://www.techspot.com/vb/post653029-21.html

 

[jhcodafa]

I just burned it exactly as the directions said
I go to my boot device menu , choose IDE CD-Rom Device

and I get " error loading OS"

When turning my pc on I don't get the option "press any button to boot from cd"

I have my bios set to have the cd rom first on the booting as well.

thanks for all your help.. just not sure whats going on



edit:: i'm having dvdplayer complications i'll have to fix these first

 

[kimsland]

It sounds as though you are not burning the ISO to CD correctly
ie You don't burn the ISO you open the ISO with your burning program (like File -> open) and burn the image ISO file, to automatically create a bootable Memtest CD

 

[jhcodafa]

It sounds as though you are not burning the ISO to CD correctly
ie You don't burn the ISO you open the ISO with your burning program (like File -> open) and burn the image ISO file, to automatically create a bootable Memtest CD

Alright fixed my dvd drive problem.

I burned the ISO (not the rar file)
It says

"There is nothing to do here

Memtest86+ is located on the bootsector of this CD


EDIT

got it running.. its running right now, will report back in the morning



right now its on:
pass 35%

 

[kimsland]

Actually I do remember seeing that some very old computers could not "boot" from the newly created Memtest CD (actually I found this out on a Linux forum a long time ago)

Please try using the exact program as linked in the Memtest guide
And test again (ie do it one more time)

 

[jhcodafa]

7 Passes and no Errors. Now what?

 

[jhcodafa]

two more crashes today

1.)


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/14/2009
Time: 3:26:37 PM
User: N/A
Computer:
Description:
Error code 100000d1, parameter1 e378549c, parameter2 00000002, parameter3 00000001, parameter4 f8348b8d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 64303030
0020: 50202031 6d617261 72657465 33652073
0030: 34353837 202c6339 30303030 32303030
0040: 3030202c 30303030 202c3130 34333866
0050: 64386238



2.)

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/14/2009
Time: 2:20:18 PM
User: N/A
Computer:
Description:
Error code 100000d1, parameter1 e10505a4, parameter2 00000002, parameter3 00000001, parameter4 f834ab82.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 64303030
0020: 50202031 6d617261 72657465 31652073
0030: 35303530 202c3461 30303030 32303030
0040: 3030202c 30303030 202c3130 34333866
0050: 32386261




any thoughts?

 

[kimsland]

Have a look at:

UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Best to eliminate this

And confirm all your Device Drivers are up to date
Also make sure all Windows Security Updates (and Service Packs) are completed

 

[jhcodafa]

Have a look at:

UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Best to eliminate this

And confirm all your Device Drivers are up to date
Also make sure all Windows Security Updates (and Service Packs) are completed

i'll run the updates. I've done everything else.


Just got blue screened again "driver_irql_not_less_or_equal"



luckily my pc isnt my main machine... yay OSX

 

[jhcodafa]

another crash,
about to do a format/reinstall

 

[kimsland]

Microsoft's Windows XP Professional Repair Install step by step (* Including Delete Partition)
http://www.windowsxpprofessional.windowsreinstall.com/sp2sp3installxpcdoldhdd/indexfullpage.htm

* Warning deleting the Partition will remove all User data and Windows system files