Deleted Soundmax by mistake

By michele lee · 6 replies
Aug 16, 2012
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  1. I deleted soundmax by mistake today now I have no sound . under device manager big yellow question mark saying multimedia audio controller . im using dell pc dell dimension 4600 series. Windows xp . please help . thank you.
  2. Cinders

    Cinders TechSpot Chancellor Posts: 872   +12

    All you should have to do is reinstall the driver and reboot. You should be able to easily find the proper driver at Dell.
    xcylent likes this.
  3. xcylent

    xcylent TS Booster Posts: 231   +17

    Was about to start typing. noticed you had already quoted my brain.
  4. michele lee

    michele lee TS Rookie Topic Starter

    been trying to do that all day even called dell the did not help I see alot of people are having this problem.. I need help
  5. xcylent

    xcylent TS Booster Posts: 231   +17

  6. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    If still a problem...

    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Attach it to your next post by clicking the Upload a File button
  7. WinXPert

    WinXPert TS Guru Posts: 445

    Did you try System Restore?

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