davisjaron
Posts: 83 +0
Alright so i've come across a problem I can't seem to solve at the moment... at least by myself... so any suggestions would be great.
I'm working on my fiance's grandparents laptop... it's a dell inspiron 2500...
it's showing an Intel Pentium III processor @ 897mhz, and 320mb of ram... it's running xp sp2 and a whopping 20gb hard drive
The problem is that after the windows xp load screen, the display turns off, then comes back on, and then it's just projecting a black image and nothing else. Sometimes I can hear the sounds, as if it's booting up, I can even remove a wireless adapter and hear the hardware removed and added sounds... but there is no picture.
I've pretty much cancelled out the idea of a hardware problem because it works perfectly in safe mode and vga mode... I checked the bios display setting and it was set to simulatenous to work with internal and external displays, I even tried setting it to only internal and it didn't work... I hooked it up to an external monitor (my monitor actually) and my monitor did the exact same thing with it... so i'm stumped...
any suggestions or ideas?
All the drivers are installed and working properly except one network controller but that wouldn't be the cause of it...
edit - by the way, i forgot to mention, i've tried doing a system restore (not reformat but using the system restore in xp) and i restored it back as far as 2 months ago and it still won't work.
I'm working on my fiance's grandparents laptop... it's a dell inspiron 2500...
it's showing an Intel Pentium III processor @ 897mhz, and 320mb of ram... it's running xp sp2 and a whopping 20gb hard drive
The problem is that after the windows xp load screen, the display turns off, then comes back on, and then it's just projecting a black image and nothing else. Sometimes I can hear the sounds, as if it's booting up, I can even remove a wireless adapter and hear the hardware removed and added sounds... but there is no picture.
I've pretty much cancelled out the idea of a hardware problem because it works perfectly in safe mode and vga mode... I checked the bios display setting and it was set to simulatenous to work with internal and external displays, I even tried setting it to only internal and it didn't work... I hooked it up to an external monitor (my monitor actually) and my monitor did the exact same thing with it... so i'm stumped...
any suggestions or ideas?
All the drivers are installed and working properly except one network controller but that wouldn't be the cause of it...
edit - by the way, i forgot to mention, i've tried doing a system restore (not reformat but using the system restore in xp) and i restored it back as far as 2 months ago and it still won't work.
