Do not have a clue what this problem is, please help.

By davidbarrass
Jul 25, 2012
  1. System
    Microsoft Windows XP
    Home edition
    Service Pack 3
    Version 2002

    Right, I need help.
    Some sort of virus has done something to my computer..
    When I press Ctrl + Alt + Delete I get a error message saying 'Task manager has been disabled by your administrator'. There is only one user on this pc which is my personal user account, and as far as I know I am the administrator. I really need to know how to fix this?

    If you are unaware how to fix this problem can you give me some advice on how to make this computer better, its very slow..
    (obviously I know how to Disk Clean, Defrag ect)
    Just general instructions on how I could make this computer faster

    Any advice would be great and thanks a lot for reading this.

  2. Broni

    Broni Malware Annihilator Posts: 54,257   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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