Does anyone have the drivers for a 3800HGV AT&T 2wire cable modem?

By yyiiyyii ยท 12 replies
Apr 28, 2008
  1. Does anyone have the drivers for a 3800HGV At&t / 2wire cable modem

    I checked there web sites and could not find the drivers there
  2. xxdanielxx

    xxdanielxx TS Booster Posts: 1,069

    why do you need it?
  3. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Same here

    I'v had many modems.Never needed drivers.
    Just a LAN card for cable.Your server should supply all else you need.
  4. yyiiyyii

    yyiiyyii TS Rookie Topic Starter Posts: 105

    I only need the drivers when I hook to the USB calbe to the box.

    why do people alway want to know why on this site. If someone stops and ask for directionsdo people ask why do u want to go there
  5. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Thats different then

    You need USB drivers.Probably USB2.
    Didn't they come with the modem ?
    Why not use the other LAN cable for your LAN Modem ?
    Wrong Forum anyway.
    Got to AT &T for a start.Dosen't that seem obvious ?
    Installing USB2 can be a big headache.
    Device Manager will call it "enhanced" if you already have it.
    I have them,so what help is that ? Their for my Device.:D
  6. raybay

    raybay TS Evangelist Posts: 7,241   +10

    2Wire, ATT, and Qwest all have them... while the tech support people at Cox and Comcast can help.
  7. yyiiyyii

    yyiiyyii TS Rookie Topic Starter Posts: 105

    i called 2 wire and Att and neither have them gave the me the drivers. If you know where i can get them, then let me know
  8. sigmaicspi

    sigmaicspi TS Rookie

    I have the answer...

    I'm a U-verse Prem Tech. The drivers come on a CD located in every single RG (Residential Gateway, thats what we call your modem) box. We don't leave the CD behind b/c after doing this for a year, I've only had 1 person have a laptop w/o an ethernet port.

    Anyway, 2Wire must be *****s to not even know that they ship the CD (and mount screws, etc) with their modems. As for AT&T, who ever you call isn't going to know about that stuff. Why? B/C they are some rep in an office and has most likely never seen the modem, an installation, etc.

    So, call into Tier 1 tech support if you still have this situation and demand that a "prem tech" be dispatched to give you the CD.

    Good luck!
  9. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Download them

    Since you know the device name.
    3800HGV AT&T 2wire cable modem
    Get the latest here.
    Are you posting on that computer ?
    You have to be connected to do the above.If so why do you need drivers ?
    I have a Cable Modem.It doesn't need drivers.The LAN card does.
    XP installed mine.
  10. sigmaicspi

    sigmaicspi TS Rookie


    You would need the drivers to use the USB port instead of ethernet (these computers probably are probably pre-Windows XP). Also I believe there are drivers for MACs, maybe for the same thing.
  11. zipperman

    zipperman TS Rookie Posts: 1,179   +7

    Why guess ***

    He's not replying or giveing details.***
    If he knows the device name then go there
    and get drivers if their necessary.
    But you would think with all those students he knows,he would ask them
    if they where smart enough to make a disc copy.
    USB can probably be converted.
  12. zipperman

    zipperman TS Rookie Posts: 1,179   +7

  13. sigmaicspi

    sigmaicspi TS Rookie

    # to call...

    (800)ATT-2020... thats the customer service, tech support for U-Verse.
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