johnplay26
Posts: 6 +0
DVD / CD-RD does not recognize any disc inserted
I am having a problem with my DVD/CD-RW. It will not recognize any disc, factory pressed or otherwise, that I insert into it. I have tried:
1. Uninstalling/Reinstalling the drivers
2. Uninstalling/Reinstalling the hardware.
3. Deleting the upper/lower filters from the registry
4. Updating the firmware.
5. Uninstalling/Reinstalling any CD/DVD writing software (worked for a couple days)
6. Tried system restore, but system says it is unable (go figure!)
7. Transfer mode is DMA on both the primary and secondary channels
I managed to get Dell Hardware Support to talk to me even though I am out of warranty. They performed some check and I was told that my drive was fine before they realized my warranty had expired. They said my problem was a software issue--something about conflicting drive controllers. Odd thing is, it was working one day and wasn’t the next; I hadn't newly installed or updated anything. My current Dell Vista 400, XP Pro, is a system replacement and only about a year old.
Before I completely reinstall my OS to see if that works, does anyone have any suggestions for where to look and what to try next? Thanks for any suggestions offered.
I am having a problem with my DVD/CD-RW. It will not recognize any disc, factory pressed or otherwise, that I insert into it. I have tried:
1. Uninstalling/Reinstalling the drivers
2. Uninstalling/Reinstalling the hardware.
3. Deleting the upper/lower filters from the registry
4. Updating the firmware.
5. Uninstalling/Reinstalling any CD/DVD writing software (worked for a couple days)
6. Tried system restore, but system says it is unable (go figure!)
7. Transfer mode is DMA on both the primary and secondary channels
I managed to get Dell Hardware Support to talk to me even though I am out of warranty. They performed some check and I was told that my drive was fine before they realized my warranty had expired. They said my problem was a software issue--something about conflicting drive controllers. Odd thing is, it was working one day and wasn’t the next; I hadn't newly installed or updated anything. My current Dell Vista 400, XP Pro, is a system replacement and only about a year old.
Before I completely reinstall my OS to see if that works, does anyone have any suggestions for where to look and what to try next? Thanks for any suggestions offered.