Looking for help.
My computer recently started freezing up at random times, i.e., the screen still displays where I was last but the mouse and keyboard stop working. Ctrl-Alt-Delete does not work. I have to manually turn the computer off and then on again. If, I'm lucky, everything boots up again and I am able to work any program for anywhere from a few minute to several hours before it freezes again. Most of the time when I restart I get an Error Signature "The system has recovered from a serious error." Then it lists the following:
BCCode:100000ea
BCP1:844568E8
BCP2:84F08420
BCP3:1914CB4
BCP4:00000001
OSVer:5_1_2600
SP:2_0
Product:768_1
Then it refers to two files:
C:\DOCUME~1\DAVIDW~1\LOCALS~1\Temp\WER7f67.dir00\Mini082508-02.dmp
C:\DOCUME~1\DAVIDW~1\LOCALS~1\Temp\WER7f67.dir00\sysdata.xml
What's going on and can I fix it? Thanks.
David
My computer recently started freezing up at random times, i.e., the screen still displays where I was last but the mouse and keyboard stop working. Ctrl-Alt-Delete does not work. I have to manually turn the computer off and then on again. If, I'm lucky, everything boots up again and I am able to work any program for anywhere from a few minute to several hours before it freezes again. Most of the time when I restart I get an Error Signature "The system has recovered from a serious error." Then it lists the following:
BCCode:100000ea
BCP1:844568E8
BCP2:84F08420
BCP3:1914CB4
BCP4:00000001
OSVer:5_1_2600
SP:2_0
Product:768_1
Then it refers to two files:
C:\DOCUME~1\DAVIDW~1\LOCALS~1\Temp\WER7f67.dir00\Mini082508-02.dmp
C:\DOCUME~1\DAVIDW~1\LOCALS~1\Temp\WER7f67.dir00\sysdata.xml
What's going on and can I fix it? Thanks.
David