ESET smart security detects threat but can't delete it

By syk17
Nov 4, 2013
  1. Hello, sorry to bother you, but I keep having a certain situation and I was wondering if someone had experienced something similar.

    My ESET smart security keeps detecting a threat. It says:

    Threat found

    Object: C:\WINDOWS\system32\drivers\ndproxy.sys

    Threat: Win32/Rootkit.Agent.NSF trojan

    Error while cleaning.
    Event occurred during an attempt to access the file by the application: C:\WINDOWS\explorer.exe.

    It gives me options to delete it or to take no action, but if I click the first one, it reports error while deleting.

    If I delete the file manually from the windows explorer, the file is soon re-created. When I attempt to scan it with malwarebytes, it reports no threats. I haven't noticed any malfunctions in my OS and installed software, but it just keeps on detecting this threat.

    Suggestions will be appreciated. Thanks.
  2. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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