Excessive slowdown opening up files, browsing internet, etc

[windsorplywood]

Hello,

I'm running Windows XP, and I have noticed a significant slow down browsing the internet. I takes forever to load pages, and some don't even open. I switched to Firefox for browsing and that has helped a little, but the system is still running slow.

Also been having trouble clicking on search results that direct me to other websites.

Microsoft Office has also been giving me a headache. Clicking on files (rather than opening files directly through Word or Excel) results in a very long boot time.

I have followed all the preliminary removal instructions. Logs are attached. Thanks!

Matt

 

[Tmagic650]

The logs don't look too bad... Toolbar issues might be contributing to your slowdown... Does the Malwarebytes scan keep coming up with problems or is the scan clean now?

 

[windsorplywood]

Reply

I will run another scan and let you know.

What kinds of toolbar issues?

 

[Tmagic650]

Are you running Sygate Firewall? Why?

 

[windsorplywood]

Ran a quick scan with MalwareBytes and it came up clean.

Running Sygate because I recently lost McAfee firewall.

 

[Tmagic650]

You recently upgraded XP to SP3 right? There is no need to run a 3rd party firewall with XP now. Remove Sygate and enable Windows firewall to see if your systems speed improves. By using a good antivirus program, and a good spyware and malware removal tool, there is no need to use another firewall. if you use a good router, this device can act as a good firewall in addition to Windows Firewall

 

[Tmagic650]

Many toolbars, if not all toolbars are portals for spyware... Some much worse than others