Hi Techspot,
I have a pretty problematic virus going on in my computer and the symptoms are as follows;
• Random audio clips playing that I’ve never ever heard of every 30 mins or so
• Google ALWAYS redirecting me to other sites
• Computer sometimes would freeze during the boot right before it gets to the password screen
• Nero can't recognize my CD Drive saying "no devices detected"
• Got a warning message saying Adobe has stopped a potentially dangerous file from playing
• During shutdown, an error message pops up with the heading vsmon.exe
In regards to the 8-step Preliminary Removal Instructions, I could not complete many of them because:
• Malwarebyte will NOT respond and cannot be reinstalled
• When trying to install SUPERAntiSpyware, an error message states that “SUPERAntiSpyware Free Edition has encountered a problem and needs to close. We are sorry for the inconvenience”
• I didn’t DL and install Hijack This because it said to “Only do this step after completing the previous steps”
I know how important these logs are to diagnose the problem but my computer simply will NOT let me do them. Any help would be extremely appreciated. Thanks in advance!
UPDATE: Symptoms
I have a pretty problematic virus going on in my computer and the symptoms are as follows;
• Random audio clips playing that I’ve never ever heard of every 30 mins or so
• Google ALWAYS redirecting me to other sites
• Computer sometimes would freeze during the boot right before it gets to the password screen
• Nero can't recognize my CD Drive saying "no devices detected"
• Got a warning message saying Adobe has stopped a potentially dangerous file from playing
• During shutdown, an error message pops up with the heading vsmon.exe
In regards to the 8-step Preliminary Removal Instructions, I could not complete many of them because:
• Malwarebyte will NOT respond and cannot be reinstalled
• When trying to install SUPERAntiSpyware, an error message states that “SUPERAntiSpyware Free Edition has encountered a problem and needs to close. We are sorry for the inconvenience”
• I didn’t DL and install Hijack This because it said to “Only do this step after completing the previous steps”
I know how important these logs are to diagnose the problem but my computer simply will NOT let me do them. Any help would be extremely appreciated. Thanks in advance!
UPDATE: Symptoms