F1 error after new dvd drive fitted and restart after shutdown problems

[callista]

Hi, sorry if this is not in the correct place, mods please move if not.

Since an engineer replaced a faulty DVD drive under warranty the computer halts on F1 error, there are too many entries in the device manager and I wonder if the entry was removed for the faulty drive.

The warranty has now expired, day after the drive was fitted, I assume I need to delete several entries but am not sure which ones.

I also have the problem now, when shutdown, it does for 5 seconds or so before restarting itself. The system is a 3.4 Intel, Asus P5GDC deluxe running XP home.

 

[kimsland]

Hi callista :wave:

Sounds like the right forum to me :grinthumb

The F1 error at startup (before Windows loads) does that give any reason for the stop? ie cannot start from CD?

It sounds like CMOS setup issue, like "Halt on all errors" or boot from CD first problem.

To get into CMOS (or BIOS or Settings or Firmware)
You should see another prompt like "Hit F2 (or DEL) to enter Setup"

Once in CMOS, confirm that "Halt on all errors" is disabled.
Also confirm your boot order.
Just in case, also remove any CD/DVD in the DVD drive itself

Since an engineer replaced a faulty DVD drive under warranty the computer halts on F1 error

Actually it doesn't sound as though he has completed his job in full.
As part of the DVD Drive install, would be to also confirm that Windows starts, and sees the new DVD drive without fuss. So you might want to get him/her back!

 

[callista]

Thanks for the reply.

I can't post images yet, but this is what it shows with the F1 error

PC-3200 Dual Channel Interleaved
Checking NVRAM
Initializing USB Controllers .. Done
1024MB OK
USB Device(s): 1 Keyboard, 1 Mouse
Auto-Detecting Pri Master..IDE Hard Disk
Auto-Detecting Pri Slave..ATAPI CD-ROM
Auto-Detecting Pri Master..ATAPI CD-ROM

Pri Master: Maxtor 7Y250M0 YA511W0
Ultra DMA Mode-5 , S.M.A.R.T. Capable and Status OK

Pri Slave: TSSTcorp CDDVDW SH-S230M SB01
Ultra DMA Mode-5

3rd Master: SONY CD-RW CRX230ED 4YS1
Ultra DMA Mide-2

Auto-detecting USB Nass Storage Devices..
00 USB mass storage devices found and configured

Third Slave Drive – ATAPI Incompatible
Press F1 to Resume..


After F1 was pressed Windows loaded normally.

I did forget to say that now the restarting has began it was only on one or two accounts in the beginning but now it is on all four accounts. The only way to turn off the computer now is by the switch on the back.

Thanks for your help.

 

[kimsland]

Unplug the "3rd Master: SONY CD-RW CRX230ED 4YS1 Ultra DMA Mide-2"
Also confirm Advanced Power Management is enabled.

Test again