My cousin's computer has been brutally injured.
Upon startup, multiple rundll32.exe errors occur. These errors also occur when trying to play about 75% of the games installed on his computer. In addition, explorer.exe has to be started manually every time the computer is booted by using Task Manager.
I backed-up everything important and tried to use the built-in Recovery feature included (it's an e-Machine), but when trying to boot to that I got a blue screen of death preventing that. Then I attempted a normal system restore, but it failed as well: "Unable to restore computer to selected restore point."
He didn't make the backup CDs that you're supposed to make when you first get the computer, so that's not an option.
HijackThis log is included, thanks in advance for your help.
Upon startup, multiple rundll32.exe errors occur. These errors also occur when trying to play about 75% of the games installed on his computer. In addition, explorer.exe has to be started manually every time the computer is booted by using Task Manager.
I backed-up everything important and tried to use the built-in Recovery feature included (it's an e-Machine), but when trying to boot to that I got a blue screen of death preventing that. Then I attempted a normal system restore, but it failed as well: "Unable to restore computer to selected restore point."
He didn't make the backup CDs that you're supposed to make when you first get the computer, so that's not an option.
HijackThis log is included, thanks in advance for your help.