Inactive 'Failed to connect to a windows service' message on start up + no i'net connection

Status
Not open for further replies.

toenee

Posts: 18   +0
Hi, I had some great help from Broni a few weeks ago and now have a different issue with another Laptop!! When it finally boots up (after about 5-7 minutes) several messages pop up including the one in the title. Also says 'Toshiba TEMPRO has stopped working' and 'Windows Live messenger has stopped working'. it has also stopped linking to the internet, it cannot find ANY networks at all and there are at least 4 on my own laptop (including my own) even when plugged to Ethernet cable from my own router.

I have done the latest 8 steps (Avira/TFC/updates/Malware/GMER/HJT/DDS/Log handling).

Please see attached reports

Many thanks in advance

Tony
 

Attachments

  • mbam-log-2010-05-11 (19-29-12).txt
    4 KB · Views: 1
  • hijackthis.log
    9.1 KB · Views: 2
  • gmer.log
    475 bytes · Views: 2
  • DDS2.txt
    6.4 KB · Views: 1
  • DDS.txt
    14.4 KB · Views: 1
Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
Status
Not open for further replies.
Back