Solved Firefox browser redirection :(

FW: Trend Micro Personal Firewall
FW: ZoneAlarm Firewall.
Click to expand...

Could be having 2 firewalls instead of only one caused the problem. Please remove one of these FW. If you can't find a way to disable or uninstall, disable Zone Alarm until you can call Comcast

Download Security Check by screen317 from HERE or HERE .
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

I'll be back with Combofix review.
 
It appears that Combofix did scan> twice previously as it deleted files from 2 runs.
It also looks like you're using an infected flash drive.These worms travel through your portable drives. If they have been connected to other machines, they may now be infected.

Please disinfect all movable drives
  1. Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  2. Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
    Note: Some security programs will flag Flash_Disinfector as being some sort of malware, you can safely ignore these warnings
  3. The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
  4. Wait until it has finished scanning and then exit the program.
  5. Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.
=================
Please run this Custom CFScript:

  • [1]. Close any open browsers.
    [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    [3]. Open notepad> click on Format> Uncheck 'Word Wrap'> and copy/paste the text in the code below into it:Be sure to scroll down to include ALL lines.
Code: 
File::
c:\windows\system32\cpnprt2.cid
c:\windows\uninstall.exe
c:\windows\wnUninstall.exe
FileLook::
c:\windows\system32\mstscax.dll
c:\windows\system32\drivers\SBREDrv.sys
c:\windows\system32\Drivers\SSPORT.sys
c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys
Folder::
c:\documents and settings\Administrator\Local Settings\Application Data\Sunbelt Software

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"ddoctorv2"=-"
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=-.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=-.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=-
RegNull::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A1146105-B145-D547-791CC80E83BF21B6}\{DC78455E-4161-0768-1856DB98A0FFD8AF}\{619B65F9-9B50-CD99-3F29A63495E25D6C}*]
RegLock::
[HKEY_USERS\S-1-5-21-1454471165-1592454029-682003330-500\Software\Microsoft\Internet Explorer\User Preferences]
Driver::
SSPORT
Lavasoft Kernexplore
FCopy::
Save this as CFScript.txt, in the same location as ComboFix.exe
CFScriptB-4.gif


Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
====================
See next reply.
 
Advise you to uninstall RegCure. Most of us do not recommend using a Registry cleaner.

These Tasks are scheduled. The referenced site will how you how to remove RegCure and stop the Tasks::
2011-03-29 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]
.
2011-03-18 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]

How to prevent RegCure from Starting: How to remove RegSure: How to remove the Scheduled Tasks: See the steps HERE:
 
Okay - here's the checkup.txt file: and I'm getting ready to run the flash disinfector, then will move on to the next instructions.

Results of screen317's Security Check version 0.99.10
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
avast! Free Antivirus
ESET Online Scanner v3
ZoneAlarm
ZoneAlarm Toolbar
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 24
Adobe Flash Player 10.1.102.64
Adobe Reader X (10.0.1)
Mozilla Firefox (x86 en-US..)
Mozilla Thunderbird (3.1.9)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Desktop Alert liveonline_3836970.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
Zone Labs ZoneAlarm zlclient.exe
``````````End of Log````````````
 
Glad to hear that! I hope something didn't get messed up. My husband came home and opened my email program about 2 minutes or so before combofix finished up, but here's the log from it:

ComboFix 11-03-31.01 - Administrator 03/31/2011 17:27:40.3.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1534.1066 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Trend Micro Personal Firewall *Disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
FW: ZoneAlarm Firewall *Disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
FILE ::
"c:\windows\system32\cpnprt2.cid"
"c:\windows\uninstall.exe"
"c:\windows\wnUninstall.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\Local Settings\Application Data\Sunbelt Software
c:\windows\system32\cpnprt2.cid
c:\windows\uninstall.exe
c:\windows\wnUninstall.exe
.
Infected copy of c:\windows\system32\userinit.exe was found and disinfected
Restored copy from - c:\windows\ERDNT\cache\userinit.exe
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_SSPORT
-------\Service_SSPORT
.
.
((((((((((((((((((((((((( Files Created from 2011-02-28 to 2011-03-31 )))))))))))))))))))))))))))))))
.
.
2011-03-29 22:26 . 2011-03-29 22:26 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\PSU
2011-03-27 01:07 . 2011-03-27 01:07 -------- d-----w- c:\program files\Common Files\Java
2011-03-27 01:07 . 2011-03-27 01:06 472808 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-03-27 01:07 . 2011-03-27 01:06 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-27 01:07 . 2011-03-27 01:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-22 01:52 . 2011-03-22 01:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\CheckPoint
2011-03-22 01:51 . 2011-03-24 22:30 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Conduit
2011-03-22 01:51 . 2011-03-22 01:51 -------- d-----w- c:\program files\Conduit
2011-03-22 01:51 . 2011-03-24 22:30 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\ZoneAlarm_Security
2011-03-22 01:51 . 2011-03-22 01:51 -------- d-----w- c:\program files\ZoneAlarm_Security
2011-03-22 01:50 . 2011-03-22 01:50 -------- d-----w- c:\program files\CheckPoint
2011-03-22 01:49 . 2011-02-18 21:28 69120 ----a-w- c:\windows\system32\zlcomm.dll
2011-03-22 01:49 . 2011-02-18 21:28 104448 ----a-w- c:\windows\system32\zlcommdb.dll
2011-03-22 01:49 . 2011-03-22 01:52 -------- d-----w- c:\windows\system32\ZoneLabs
2011-03-22 01:49 . 2011-02-18 21:28 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2011-03-22 01:49 . 2011-03-22 01:49 -------- d-----w- c:\program files\Zone Labs
2011-03-22 01:48 . 2011-03-31 21:51 -------- d-----w- c:\windows\Internet Logs
2011-03-18 20:41 . 2011-02-23 13:54 19544 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-03-18 20:41 . 2011-02-23 13:56 301528 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-03-18 20:41 . 2011-02-23 13:55 25432 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-03-18 20:41 . 2011-02-23 13:56 371544 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-03-18 20:41 . 2011-02-23 13:55 49240 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-03-18 20:41 . 2011-02-23 13:55 102232 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2011-03-18 20:41 . 2011-02-23 13:55 96344 ----a-w- c:\windows\system32\drivers\aswmon.sys
2011-03-18 20:41 . 2011-02-23 13:54 30680 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2011-03-18 20:41 . 2011-02-23 14:04 40648 ----a-w- c:\windows\avastSS.scr
2011-03-18 20:41 . 2011-02-23 14:04 190016 ----a-w- c:\windows\system32\aswBoot.exe
2011-03-18 20:40 . 2011-03-18 20:40 -------- d-----w- c:\program files\AVAST Software
2011-03-18 20:40 . 2011-03-18 20:40 -------- d-----w- c:\documents and settings\All Users\Application Data\AVAST Software
2011-03-02 22:20 . 2011-03-02 22:20 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-03-02 22:14 . 2011-03-22 01:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2011-03-02 11:29 . 2011-03-02 11:30 -------- dc-h--w- c:\windows\ie8
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2003-07-16 16:37 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2003-07-16 16:22 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58 . 2005-10-05 11:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2005-10-05 11:35 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2003-07-16 16:38 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2003-07-16 16:18 290048 ----a-w- c:\windows\system32\atmfd.dll
2011-03-27 00:58 . 2011-03-27 00:58 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
--- c:\windows\system32\drivers\SBREDrv.sys ---
Company: Sunbelt Software
File Description: Anti-Rootkit Engine
File Version: 4.0.3846
Product Name: CounterSpy
Copyright: Copyright © 2002-2006 Sunbelt Software. All rights reserved.
Original Filename: SBRE.sys
File size: 98392
Created time: 2011-03-02 22:20
Modified time: 2011-03-02 22:20
MD5: C1AE5D1F53285D79A0B73A62AF20734F
SHA1: 3CF7A6AFA70F38A006DE07FB7C14026A2E78EEB2
.
.
--- c:\windows\system32\mstscax.dll ---
Company: Microsoft Corporation
File Description: Terminal Services ActiveX Client
File Version: 6.0.6001.18589 (vistasp1_gdr.110124-0245)
Product Name: Microsoft® Windows® Operating System
Copyright: © Microsoft Corporation. All rights reserved.
Original Filename: mstscax.dll
File size: 2067456
Created time: 2005-10-05 11:35
Modified time: 2011-02-02 07:58
MD5: 58DC8F61CA1931075B4F8D8632A8AC3F
SHA1: 1F4EF42C3CC5802E63D8595BF13756C4689C82B9
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-12-01 2735200]
.
[HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
2010-12-01 15:27 2735200 ----a-w- c:\program files\ZoneAlarm_Security\tbZone.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-12-01 2735200]
.
[HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{91DA5E8A-3318-4F8C-B67E-5964DE3AB546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-12-01 2735200]
.
[HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-02-23 14:04 122512 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-02-24 2423752]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2009-12-22 1092872]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2009-02-27 552960]
"3170 Scan2PC"="c:\windows\Twain_32\Samsung\CLX3170\Scan2pc.exe" [2009-01-30 503808]
"Logitech Utility"="Logi_MwX.Exe" [2003-11-26 19968]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-02-23 3451496]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2011-02-18 1043968]
"ISW"="c:\program files\CheckPoint\ZAForceField\ForceField.exe" [2011-02-15 738808]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Desktop Alert.lnk - c:\program files\Desktop Alert\liveonline_3836970.exe [2011-2-14 458752]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
APC UPS Status.lnk - c:\program files\APC\APC PowerChute Personal Edition\Display.exe [2009-3-13 221247]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-10-21 10:11 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)
"Apple Mobile Device"=2 (0x2)
"AOL TopSpeedMonitor"=2 (0x2)
"AOL ACS"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\WS_FTP Pro\\wsftpgui.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2005\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2009\\QBDBMgrN.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Documents and Settings\\Administrator\\Application Data\\Macromedia\\Flash Player\\"=
"c:\\WINDOWS\\twain_32\\Samsung\\ScanMgr.exe"=
"c:\\WINDOWS\\twain_32\\Samsung\\CLX3170\\Scan2Pc.exe"=
"c:\\WINDOWS\\twain_32\\Samsung\\CLX3170\\Sscan2io.exe"=
"c:\\Estimiser Pro\\Estimiser Pro.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:mad:xpsp2res.dll,-22009
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [3/18/2011 4:41 PM 371544]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [3/18/2011 4:41 PM 301528]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [10/10/2006 1:53 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/27/2007 12:39 PM 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [3/18/2011 4:41 PM 19544]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [2/15/2011 11:25 AM 26872]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\CheckPoint\ZAForceField\ISWSVC.exe [2/15/2011 11:25 AM 488952]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/16/2006 5:51 PM 12872]
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-31 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]
.
2011-03-18 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2645238
mWindow Title = Windows Internet Explorer provided by Comcast
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: SmarThru4 Capture Selection - c:\program files\SmarThru 4\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - c:\program files\SmarThru 4\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - c:\program files\SmarThru 4\WebCapture.dll.htm
IE: SmarThru4 Web Capture - c:\program files\SmarThru 4\WebCapture.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\r0wcz5ai.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - ZoneAlarm Security Customized Web Search
FF - prefs.js: browser.startup.homepage - www.igoogle.com
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&q=
FF - prefs.js: network.proxy.type - 0
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Desktop Alert - c:\windows\uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-31 17:48
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(716)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
.
- - - - - - - > 'lsass.exe'(772)
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
.
- - - - - - - > 'explorer.exe'(2656)
c:\windows\system32\WININET.dll
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\program files\Logitech\MouseWare\System\LgWndHk.dll
c:\windows\system32\ieframe.dll
c:\program files\Common Files\Logitech\Scrolling\LgMsgHk.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\program files\APC\APC PowerChute Personal Edition\mainserv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\System32\HPZipm12.exe
c:\windows\system32\PSIService.exe
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\windows\system32\fxssvc.exe
c:\windows\system32\wscntfy.exe
c:\windows\BCMSMMSG.exe
c:\program files\Logitech\MouseWare\system\em_exec.exe
c:\program files\APC\APC PowerChute Personal Edition\apcsystray.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Mozilla Thunderbird\thunderbird.exe
.
**************************************************************************
.
Completion time: 2011-03-31 19:16:57 - machine was rebooted
ComboFix-quarantined-files.txt 2011-03-31 23:16
ComboFix2.txt 2011-03-30 22:57
.
Pre-Run: 3,536,990,208 bytes free
Post-Run: 3,341,205,504 bytes free
.
- - End Of File - - DC42240F57584DF991FC7F3AA5070AA5
 
Almost there! I have stopped a Registry entry from running for TrendMicro Firewall and removed the entry from the Combofix header. I have also removed 2 processes for Sunbelt Counterspy Antiroot program. It does not show installed and may be something Comcast put on the system. The problem with running background processes you aren't aware of is the potential for conflicts with other programs.
==========================================
Please run this Custom CFScript:

  • [1]. Close any open browsers.
    [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    [3]. Open notepad> click on Format> Uncheck 'Word Wrap'> and copy/paste the text in the code below into it:Be sure to scroll down to include ALL lines.
Code: 
File::
c:\windows\system32\drivers\SBREDrv.sys
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=-
SecCenter::
{829BDA32-94B3-44F4-8446-F8FCFF809F8B}
Save this as CFScript.txt, in the same location as ComboFix.exe
CFScriptB-4.gif


Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
====================
These Scheduled Tasks should be stopped
2011-03-18 c:\windows\Tasks\RegCure.job
2011-03-31 c:\windows\Tasks\RegCure Program Check.job

To stop a scheduled task that is running
1.Open Scheduled Tasks.: Click Start> All Programs> Accessories> System Tools> Click Scheduled Tasks.
2.Right-click the task that you want to stop, and then click End Task.
Note: If a scheduled task is started and then stopped, End Task does not stop all other programs that the scheduled task might have started.
Note: If you stop a scheduled task that is currently running, you might experience a delay (up to three minutes) before the task shuts down.
==========================================
Last scan: Download HijackThis http://download.bleepingcomputer.com/hijackthis/HijackThis.zipand save to your desktop.
  • Extract it to a directory on your hard drive called c:\HijackThis.
  • Then navigate to that directory and double-click on the hijackthis.exe file.
  • When started click on the Scan button and then the Save Log button to create a log of your information.
  • The log file and then the log will open in notepad. Be sure to click on Format> Uncheck Word Wrap when you open Notepad
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and paste (Ctrl+V) the log in your next reply.

NOTE: Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
 
Okay here's the latest combofix log:

ComboFix 11-04-01.01 - Administrator 04/01/2011 17:07:29.4.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1534.983 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Trend Micro Personal Firewall *Disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
.
FILE ::
"c:\windows\system32\drivers\SBREDrv.sys"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\drivers\SBREDrv.sys
.
.
((((((((((((((((((((((((( Files Created from 2011-03-01 to 2011-04-01 )))))))))))))))))))))))))))))))
.
.
2011-03-29 22:26 . 2011-03-29 22:26 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\PSU
2011-03-27 01:07 . 2011-03-27 01:07 -------- d-----w- c:\program files\Common Files\Java
2011-03-27 01:07 . 2011-03-27 01:06 472808 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-03-27 01:07 . 2011-03-27 01:06 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-27 01:07 . 2011-03-27 01:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-22 01:52 . 2011-03-22 01:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\CheckPoint
2011-03-22 01:51 . 2011-03-24 22:30 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Conduit
2011-03-22 01:51 . 2011-03-22 01:51 -------- d-----w- c:\program files\Conduit
2011-03-22 01:51 . 2011-03-24 22:30 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\ZoneAlarm_Security
2011-03-22 01:51 . 2011-03-22 01:51 -------- d-----w- c:\program files\ZoneAlarm_Security
2011-03-22 01:50 . 2011-03-22 01:50 -------- d-----w- c:\program files\CheckPoint
2011-03-22 01:49 . 2011-02-18 21:28 69120 ----a-w- c:\windows\system32\zlcomm.dll
2011-03-22 01:49 . 2011-02-18 21:28 104448 ----a-w- c:\windows\system32\zlcommdb.dll
2011-03-22 01:49 . 2011-03-22 01:52 -------- d-----w- c:\windows\system32\ZoneLabs
2011-03-22 01:49 . 2011-02-18 21:28 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2011-03-22 01:49 . 2011-03-22 01:49 -------- d-----w- c:\program files\Zone Labs
2011-03-22 01:48 . 2011-04-01 20:19 -------- d-----w- c:\windows\Internet Logs
2011-03-18 20:41 . 2011-02-23 13:54 19544 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-03-18 20:41 . 2011-02-23 13:56 301528 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-03-18 20:41 . 2011-02-23 13:55 25432 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-03-18 20:41 . 2011-02-23 13:56 371544 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-03-18 20:41 . 2011-02-23 13:55 49240 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-03-18 20:41 . 2011-02-23 13:55 102232 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2011-03-18 20:41 . 2011-02-23 13:55 96344 ----a-w- c:\windows\system32\drivers\aswmon.sys
2011-03-18 20:41 . 2011-02-23 13:54 30680 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2011-03-18 20:41 . 2011-02-23 14:04 40648 ----a-w- c:\windows\avastSS.scr
2011-03-18 20:41 . 2011-02-23 14:04 190016 ----a-w- c:\windows\system32\aswBoot.exe
2011-03-18 20:40 . 2011-03-18 20:40 -------- d-----w- c:\program files\AVAST Software
2011-03-18 20:40 . 2011-03-18 20:40 -------- d-----w- c:\documents and settings\All Users\Application Data\AVAST Software
2011-03-02 22:14 . 2011-03-22 01:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2003-07-16 16:37 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2003-07-16 16:22 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58 . 2005-10-05 11:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2005-10-05 11:35 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2003-07-16 16:38 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2003-07-16 16:18 290048 ----a-w- c:\windows\system32\atmfd.dll
2011-03-27 00:58 . 2011-03-27 00:58 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-03-30_21.15.22 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-03-31 21:45 . 2011-03-31 21:45 16384 c:\windows\Temp\Perflib_Perfdata_188.dat
- 2011-03-30 04:00 . 2010-09-26 20:43 14219200 c:\windows\SoftwareDistribution\Download\Install\NDP1.1sp1-KB2416447-X86.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-12-01 2735200]
.
[HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
2010-12-01 15:27 2735200 ----a-w- c:\program files\ZoneAlarm_Security\tbZone.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-12-01 2735200]
.
[HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{91DA5E8A-3318-4F8C-B67E-5964DE3AB546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-12-01 2735200]
.
[HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-02-23 14:04 122512 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-02-24 2423752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2009-12-22 1092872]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2009-02-27 552960]
"3170 Scan2PC"="c:\windows\Twain_32\Samsung\CLX3170\Scan2pc.exe" [2009-01-30 503808]
"Logitech Utility"="Logi_MwX.Exe" [2003-11-26 19968]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-02-23 3451496]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2011-02-18 1043968]
"ISW"="c:\program files\CheckPoint\ZAForceField\ForceField.exe" [2011-02-15 738808]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Desktop Alert.lnk - c:\program files\Desktop Alert\liveonline_3836970.exe [2011-2-14 458752]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
APC UPS Status.lnk - c:\program files\APC\APC PowerChute Personal Edition\Display.exe [2009-3-13 221247]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-10-21 10:11 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)
"Apple Mobile Device"=2 (0x2)
"AOL TopSpeedMonitor"=2 (0x2)
"AOL ACS"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\WS_FTP Pro\\wsftpgui.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2005\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2009\\QBDBMgrN.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Documents and Settings\\Administrator\\Application Data\\Macromedia\\Flash Player\\"=
"c:\\WINDOWS\\twain_32\\Samsung\\ScanMgr.exe"=
"c:\\WINDOWS\\twain_32\\Samsung\\CLX3170\\Scan2Pc.exe"=
"c:\\WINDOWS\\twain_32\\Samsung\\CLX3170\\Sscan2io.exe"=
"c:\\Estimiser Pro\\Estimiser Pro.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:mad:xpsp2res.dll,-22009
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [3/18/2011 4:41 PM 371544]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [3/18/2011 4:41 PM 301528]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [10/10/2006 1:53 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/27/2007 12:39 PM 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [3/18/2011 4:41 PM 19544]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [2/15/2011 11:25 AM 26872]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\CheckPoint\ZAForceField\ISWSVC.exe [2/15/2011 11:25 AM 488952]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/16/2006 5:51 PM 12872]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2645238
mWindow Title = Windows Internet Explorer provided by Comcast
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: SmarThru4 Capture Selection - c:\program files\SmarThru 4\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - c:\program files\SmarThru 4\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - c:\program files\SmarThru 4\WebCapture.dll.htm
IE: SmarThru4 Web Capture - c:\program files\SmarThru 4\WebCapture.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\r0wcz5ai.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - ZoneAlarm Security Customized Web Search
FF - prefs.js: browser.startup.homepage - www.igoogle.com
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&q=
FF - prefs.js: network.proxy.type - 0
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-01 17:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(716)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
.
- - - - - - - > 'lsass.exe'(772)
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
.
Completion time: 2011-04-01 18:41:23
ComboFix-quarantined-files.txt 2011-04-01 22:41
ComboFix2.txt 2011-03-31 23:17
ComboFix3.txt 2011-03-30 22:57
.
Pre-Run: 3,220,004,864 bytes free
Post-Run: 3,179,216,896 bytes free
.
- - End Of File - - 6F3DC59A70C848521F495FD2EC886785

Hijack log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:03:43 PM, on 4/1/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\WINDOWS\Twain_32\Samsung\CLX3170\Scan2pc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT2645238
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll
O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [3170 Scan2PC] "C:\WINDOWS\Twain_32\Samsung\CLX3170\Scan2pc.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Desktop Alert.lnk = C:\Program Files\Desktop Alert\liveonline_3836970.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: SmarThru4 Capture Selection - C:\Program Files\SmarThru 4\WebCapture.dll2.htm
O8 - Extra context menu item: SmarThru4 Save as HTML - C:\Program Files\SmarThru 4\WebCapture.dll1.htm
O8 - Extra context menu item: SmarThru4 Save Selected Text - C:\Program Files\SmarThru 4\WebCapture.dll.htm
O8 - Extra context menu item: SmarThru4 Web Capture - C:\Program Files\SmarThru 4\WebCapture.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: SmarThru4 Web Capture - {5941A0E4-56C1-4a49-9B18-05762CAC5F9B} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Web Capture - {5941A0E4-56C1-4a49-9B18-05762CAC5F9B} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra button: SmarThru4 Capture Selection - {A07BFEF7-DD11-4937-B23B-E70C11D2EDF4} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Capture Selection - {A07BFEF7-DD11-4937-B23B-E70C11D2EDF4} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra button: SmarThru4 Save as HTML - {E753A93F-2367-4978-BFA0-83048C1E61CB} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Save as HTML - {E753A93F-2367-4978-BFA0-83048C1E61CB} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra button: SmarThru4 Save Selected Text - {F1F53366-3E11-47ab-BF84-580C94F9C9AD} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Save Selected Text - {F1F53366-3E11-47ab-BF84-580C94F9C9AD} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172317629046
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2005\HelpAsyncPluggableProtocol.dll
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 10597 bytes
 
I have some removals for HijackThis. You are currently using HijackThis from a temporary directory, this can cause problems.HijackThis creates backups, these are needed in case of any recovery issues.
Please create a directory on your C:\ drive called C:\HJT, download and unzip HijackThis into that directory. Run the program from that directory from now on.

STEPS For Creating Folder[/size]

  1. 1. Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT.
    2. Download HijackThis to the new folder:
    3. Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.
    4. Close ALL windows except HJT
    5. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
    6. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')
Please make sure you post the entire log including the top portion:
=========================================
DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER
============================================
I have the removals already but want the log in it's own directory to protect the backups. Do not run the following untill you have placed HJ log as follows mentioned as it a more secure place..
============================================
Please send me a report on the system performance.
 
I don't know if this matters or not, but I did do as you instructed the first time and made the HijackThis Folder on C: and ran it from there, so I don't know why it's saying it was run from a temp folder, I double checked and the folder and file are still there, but I went ahead and did it again, exactly the same, but called the folder HJT, hope it worked like it was supposed to. Here's the log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:00:41 AM, on 4/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\WINDOWS\Twain_32\Samsung\CLX3170\Scan2pc.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Desktop Alert\liveonline_3836970.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT2645238
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll
O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [3170 Scan2PC] "C:\WINDOWS\Twain_32\Samsung\CLX3170\Scan2pc.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Desktop Alert.lnk = C:\Program Files\Desktop Alert\liveonline_3836970.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: SmarThru4 Capture Selection - C:\Program Files\SmarThru 4\WebCapture.dll2.htm
O8 - Extra context menu item: SmarThru4 Save as HTML - C:\Program Files\SmarThru 4\WebCapture.dll1.htm
O8 - Extra context menu item: SmarThru4 Save Selected Text - C:\Program Files\SmarThru 4\WebCapture.dll.htm
O8 - Extra context menu item: SmarThru4 Web Capture - C:\Program Files\SmarThru 4\WebCapture.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: SmarThru4 Web Capture - {5941A0E4-56C1-4a49-9B18-05762CAC5F9B} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Web Capture - {5941A0E4-56C1-4a49-9B18-05762CAC5F9B} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra button: SmarThru4 Capture Selection - {A07BFEF7-DD11-4937-B23B-E70C11D2EDF4} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Capture Selection - {A07BFEF7-DD11-4937-B23B-E70C11D2EDF4} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra button: SmarThru4 Save as HTML - {E753A93F-2367-4978-BFA0-83048C1E61CB} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Save as HTML - {E753A93F-2367-4978-BFA0-83048C1E61CB} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra button: SmarThru4 Save Selected Text - {F1F53366-3E11-47ab-BF84-580C94F9C9AD} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Save Selected Text - {F1F53366-3E11-47ab-BF84-580C94F9C9AD} - C:\Program Files\SmarThru 4\WebCapture.dll (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172317629046
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2005\HelpAsyncPluggableProtocol.dll
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 10675 bytes
 
Original:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe
Click to expand...

Current, correct:
C:\HJT\HijackThis.exe
Click to expand...

While the log display itself may be the same, there is no backup available to use if needed in the temporary directory.
==============================================
I have one question:
Are you aware that Comcast puts several programs on the computer when you sign up? These can conflict with security programs you have on the system. I can remove these processes with script for Combofix and also have you stop them, then uninstall in HijackThis.

Would you like me to do his? You do not need any of these programs to connect to the internet.
 
Bottom line: I don't see any malware remaining and I believe you said Firefox is not connecting. Is that correct? Are there ant other problems related to the redirect remaining?

I have both HijackThis and Combofix removals set up for you, but they are optional. Be aware of this:
  1. FYI: 12 processes are loading for SmarThru4. This process does not need to start on boot and run in the background, using system resources. It can be accessed through either All Programs of File> Print
  2. FYI: Startup: Desktop Alert.lnk c:\program files\Desktop Alert\liveonline_3836970.exe The Desktop Alert Solution is perfect for Emergency warnings, Corporate notifications, Marketing/Special Offers, Event notifications, Breaking news, Distant Learning, etc. This has several possibilities:
    http://www.mioplanet.com/solutions/customdesktopalert/
  3. FYI: Some of the following are loading on boot- none need to be. I recommend you uncheck and of them on the Startup Menu using the msconfig utility (instructions availabble if needed)
    AiO_Scan_CDA
    AiOSoftwareNPI> HP printer & scanner
    Coupon Printer for Windows
    Dell ResourceCD
    Desktop Alert
    Desktop Doctor
    Fax_CDA
    HijackThis 1.99.1
    HP Customer Participation Program 7.0
    HP Document Viewer 7.0
    HP Imaging Device Functions 7.0
    HP Photosmart Premier Software 6.5
    HP Photosmart, Officejet and Deskjet 7.0.A
    HP Solution Center 7.0
    HP Update
    hpmdtab
    HPPhotoSmartExpress
    HPProductAssistant
    InstantShareDevices
    InstantShareDevicesMFC> Instant Share Devices is a component installed with HP printers, scanners and/or cameras.
    Scan
    ScannerCopy
    SmarThru 4
    SmarThru PC Fax
    Click to expand...
  4. If you don't want to make any of the changes I have mentioned in this or the previous reply:
Remove all of the tools we used and the files and folders they created
  • Uninstall ComboFix and all Backups of the files it deleted
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  • Download OTCleanIt by OldTimer and save it to your Desktop.
  • Double click OTCleanIt.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

  • You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
  • Go to Start > All Programs > Accessories > System Tools
  • Click "System Restore".
  • Choose "Create a Restore Point" on the first screen then click "Next".
  • Give the Restore Point a name> click "Create".
  • Go back and follow the path to > System Tools.
    [*]Choose Disc Cleanup
    [*]Click "OK" to select the partition or drive you want.
    [*]Click the "More Options" Tab.
    [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.


Empty the Recycle Bin
 
Well, I've got to say you are thorough and AWESOME! I've not had anymore issues with re-directing. I do have some issues though that have popped up since starting all of this. I can't get Firefox to be the browser all the time for links. Sometimes it's Firefox, sometimes it's IE, I do not like IE and that's not where all my bookmarks etc are. Also, I cannot open Adobe Reader and I do need to be able to do that, so any help there is appreciated.

I would like instructions for changing the start-up, as I've tried before, but it would never let me, I would keep getting an error message, so maybe I was doing something incorrectly.

I will trust whatever you tell me to do, regarding these matters, you've not steered me wrong yet. :)
 
I'm glad you've been pleased and that we have solved most of the problems:

About Firefox vs Internet Explorer: To set Firefox as the default browser- the browser that opens the links, you have to do 2 things:

1. Open Firefox> Tools> Options> Advanced> General tab> System Defaults> Check 'always check to see if Firefox is the default'> Click on Check now> Click Yes to confirm you want it for the default.

2. Access Internet Options either through Tools in IE or the Control Panel> Programs tab> bottom of screen:Uncheck 'Internet Explorer should always check to see if it's the default'> Click on Apply> OK. (If anything comes up about ''default" say NO)
==========================================
To remove entries from the Startup Menu using the msconfig utility:
  • Click on Start> Run> type in msconfig> enter>
    msconfig_open_xp.gif
  • Click on Selective Startup
  • Choose the Startup tab:
    startup_tab_xp.gif

    All images courtesy NetSquirrel
  • To expand the Command Column, (this shows what the process 'belongs' to) hold left mouse button down on the dividing line on frame above Location and move to the right to expand.
  • Uncheck any processes you do not want to start on boot.
  • Click on Apply> OK when finished.
NOTE:
When you reboot the system the first time after making changes using the msconfig utility, a nag message comes up that can be ignored and closed after checking 'don't show this message again.' Remain in Selective Startup to retain those changes.
(I think this is the 'error message' you referred to)
The only processes that need to be on that Startup menu are:

  • Antivirus program
    3rd Party firewall if you have one like Comodo or ZoneAlarm
    Touchpad if you're on a laptop
    Network process(es) if you use NetworkMagix.Citrix
That's all! No printer, media player, camera, scanner, no Java, no Adobe

The nag message is what scares most people if they don't expect it and know what to do. All of my system have gone on Selective Startup by the second day I've had them and they have all run fine! I've never understood why Microsoft makes it sound 'bad to do this and displays that message!

Note: Some of the processes you want to remove may have a Service related to it. Once you have decided what you want off of the Startup Menu and unchecked the processes, I'll help you deal with those.
===================================
Adobe Reader: What happens when you try to open it? Are you trying to open a PDF program, because you don't need to open Adobe to do it. The PDF document should open in Abobe when you click on it.

There is an alternative to the Adobe Reader. It's free, it does the same thing and it doesn't have the bloat like Adobe does: FoxItPDF Reader: HERE.
This is a much smaller program, without bloat which allows you to do the same as Adobe. When you see the Foxit Reader Install Wizard below:
unchecktomakeAskasdefaultsearchprovider_thumb.png


Make sure you do the following:
  • Uncheck "make Ask my browser default search provider."
  • Uncheck "Set Ask.com as my homepage."
  • Click on Decline to prevent the Foxit Search Bar, also from Ask.com,from installing
  • Installation will then continue

You can then uninstall the Adobe Reader in Add/Remove Programs and delete it's program folder and files in Windows Explorer.
(I usually use the homesite for downloads, but Foxit also has a paid version with additional features that you don't need> their home page has both free and paid right in front of you and it's easy to choose wrong one. Only disadvantage is that you need to be sure to uncheck all those prechecked processes.
============================================
If you are going to work from the list I left to take off of startup, don't do them all at one time. Do about 4 and reboot, 4 more and reboot. Set a System Restore Point before each group.
 
It won't let me make any changes, just like before, it says Access Denied error was returned, you may need to login in as Admin. I am logged in as an admin, in addition, there were only 4 on the list you gave me that were on the startup list. What should I do now? There were also several programs that didn't look familiar at all, for example bcmsmmsg.
 
OKay - I will probably get a chance to do this next week, maybe over the weekend. It's spring break here and my daughter is coming home tomorrow and we're taking a mini vacation together, so won't be on the computer much for the next several days. I'll post when I do it. Thanx!
 

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