Followed 8 step Viruses/Spyware/Malware Preliminary Removal

By cage77 ยท 12 replies
Oct 16, 2008
  1. ...and just want to make sure I'm ok. I've attached my logs. I was having the same problem as others, Warning:Spyware detected....desktop and lots of toolbar pop-ups telling me to download certain fix programs. I came here, followed the instructions and everything seems to be fine now, just want to make sure. Thanks to any that can help.

    Attached Files:

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Looks ok to me (ie no Virus\Malware)

  3. cage77

    cage77 TS Rookie Topic Starter

    Thank you!
  4. momok

    momok TS Rookie Posts: 2,265

    Superantispyware shows:
    I presume you have done so. If you have (only if you have completed the reboot and rescanned to ensure it is gone), then go through the following to complete the cleaning process.

    1. Please download and run CCleaner via step 3 of the instructions HERE.

    2. Turn off system restore (XP/ME only). Learn how to do that HERE.
      This will remove all the remaining nasties from your old restore points.

    3. After that turn system restore back on.
      This would have created a new safe and clean restore point for your system.

    4. Often times, an infection can occur again not due to the incompetence of programs, but because of user habits.
      May I recommend you to read this article.
      This can help to prevent future infections.
  5. cheesepuff86

    cheesepuff86 TS Rookie

    Followed the 8 steps...

    I'm not an expert with this, but I followed the steps. Here are the following logs requested. I didn't know how to start a new thread, I hope this is okay.
  6. SamBeavis

    SamBeavis TS Rookie

    completed the 8 steps

    haveattached 2 ofthe 3 files
    cant seem to open the file from superantispyware
    can see it in the statistics/logs, but when I click View Log, nothing happens
    If you need me to rerun let me know
  7. tuckerriley

    tuckerriley TS Rookie

    My symantec antivirus has detected a backdoor.tidserv!inf. I've tried cleaning it using symantec but it dosen't work. I'm not very good with computers so wanted to make sure if I need to do anything else. I followed the 8 steps and attached the logs.
  8. snowchick7669

    snowchick7669 TS Maniac Posts: 660


    You may want to open up your own thread with your problem
  9. hamster

    hamster TS Rookie

    after following the 8 steps ...

    After running step 4 (i think), every time an application is started (i get several of these when starting up the computer as well as anytime i click on something to run it - including those downloads for later steps that were downloaded post step 4), the following shows up in a pop up window:

    The application or DLL globalroot\systemroot\system32\SKYNETfsrtltno.dll is not a valid Windows image. Please check this against your installation diskette.

    Continued and completed all 8 steps.

    Requested logs are attached.
  10. sgprice24

    sgprice24 TS Rookie

    Please check my log files

    I followed all of the steps and I believe that I am virus free, can you please check my log files?
  11. strategic

    strategic TechSpot Paladin Posts: 1,020

    Your registry has one entry that needs to be corrected.

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

    Your other logs seem to be ok.Note: this is only a preliminary check. You should start a new thread. @hamster, same for you, you should both start new threads to eliminate confusion.
    Read here:

    Welcome to Techspot! hamster & sgprice24! :D
  12. strategic

    strategic TechSpot Paladin Posts: 1,020

    This whole thread has turned into a mess.
    If anybody is seeking help, they should start a new thread.
    There are 7 different users with 7 different issues and any attempt to help anyone will end up with mass confusion.
    This link should help direct you to start a new thread in this forum.:)
  13. momok

    momok TS Rookie Posts: 2,265

    Noted. Thread closed, and user's post moved to its own thread.
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