Format and clean install of XP & still getting BSOD

[mij86]

Hello
I've reformatted my daughters Acer laptop after continually getting the BSOD DRIVER_1RQL_NOT_LESS_OR_EQUAL
She still is getting the errors and we have just run the memtest application which found no errors with the memory, all drivers have been updated.
I've enclosed the minidump file and would appreciate someones help to read the file please.
Thanks in advance

 

[webscaper]

The problem is occurring within NDIS.SYS (Windows network driver interface), Therefore make sure your network drivers are updated, Also if you are using a wireless adapter/card, remove it to see if makes any difference.

Remove any third party firewall applications and use windows firewall at least for purposes of this debugging.

Post your system specs.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {47b, 2, 1, f8398f0f}

[B]Probably caused by : NDIS.sys ( NDIS!ndisMDpcX+27) [/B]

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000047b, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: f8398f0f, address which referenced memory

 

[mij86]

Thanks for the speedy reply webscaper,
Under network adaptors, there are 3 listed..
1. net adaptor
2. Broadcom 440x 10/100 integrated controller
3. Intel (R) Pro/Wireless 2200 BG network connection
I have selected update drivers on all 3 but they are the latest ones.
I'll take out the card and run it for a while and report back, finger crossed!
Machine specs are:
Acer Laptop Aspire 1681
Pentium M715 1.5Ghx 400Mhz
ATi Mobility Radeon 9700/64MB
512 MB Ram

Thanks again

 

[webscaper]

Do not rely on Windows to find the most current driver for you. Go to the website of the manufacturer of the card to get the driver. Oftentimes, windows does not find the most current driver.

Try this link: http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php.

And this one: http://downloadcenter.intel.com/Sea...Intel®+PRO/Wireless+2200BG+Network+Connection

 

[mij86]

Didn't realise that..
The link worked a treat and I've updated them, will run it now and see if that's cured the problem, if not I'll whip out the wireless card ..
many thanks

just done the Intel one too .. Thanks

 

[webscaper]

There may be a more current driver for your Broadcom Lan at the Acer website:http://us.acer.com/acer/service.do?...tx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012

The timestamp on your old driver from the dump is Sep 26,2003.

kd> lmvm bcm4sbxp
start    end        module name
f8717000 f8721c00   bcm4sbxp   (deferred)             
    Image path: bcm4sbxp.sys
    Image name: bcm4sbxp.sys
    Timestamp:        Fri Sep 26 13:41:10 2003 (3F747A36)
    CheckSum:         00010B74
    ImageSize:        0000AC00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[mij86]

just been over to Acer and and tried to update the driver but it says the latest one is already installed .. (from the broadcom site)
Thanks

 

[mij86]

Just to say thankyou, the laptop was running all night and most of today without a hitch..

 

[webscaper]

Thanks for letting us know it worked.