Hello. I am new to this forum, but have read the posts and am impressed with the level of knowledge here. I am having issues with my new Fujitsu T4220 tablet/laptop. It worked fine for about a month and then I bought a new Canon Printer (IP 100) and installed Lotus Notes (Use it for my invoicing and job). I keep getting random BSOD and then an automatic restart before I can read it all because it does a memory dump and then restarts. After restart I get a message from Windows stating that Windows has recovered from an unexpected shutdown. When I look at the problem details this is what is listed below.
Problem signature:
Problem Event Name BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Lacale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 0C4F8B24
BCP3: 8842FC40
BCP4: 8842F93C
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini040909-03.dmp
C:\Users\awlewis\AppData\Local\Temp\WER-72025-0.sysdata.xml
C:\Users\awlewis\AppData\Local\Temp\WERD2C8.tmp.version.txt
I will attach the 3 files within a single .RAR file in case anybody out there can please help or read these files and make more sense out of them besides myself. I called Fujitsu today and they told me to reinstall the OS. The OS is fine, I use Avast Antivirus, Lava Soft Ad Aware and even scanned for viruses using a boot time scan which scans the files in RAW or DOS mode and no viruses and only 4 cookies that I had allowed due to work and banking. I also was told my the tech at Fujitsu to go into the BIOS setup and select to set at default values. I did this and still did not help the BSOD problem. I would really appreciate any help on this that anybody is willing to give me. I am out of ideas. Thanks in advance and I hope that I posted everything correctly this is my first post on this forum. I didn't want to Hi Jack anybody elses post so I hope I am posting in the right place. Thanks
Thanks again!
Matt
Problem signature:
Problem Event Name BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Lacale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 0C4F8B24
BCP3: 8842FC40
BCP4: 8842F93C
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini040909-03.dmp
C:\Users\awlewis\AppData\Local\Temp\WER-72025-0.sysdata.xml
C:\Users\awlewis\AppData\Local\Temp\WERD2C8.tmp.version.txt
I will attach the 3 files within a single .RAR file in case anybody out there can please help or read these files and make more sense out of them besides myself. I called Fujitsu today and they told me to reinstall the OS. The OS is fine, I use Avast Antivirus, Lava Soft Ad Aware and even scanned for viruses using a boot time scan which scans the files in RAW or DOS mode and no viruses and only 4 cookies that I had allowed due to work and banking. I also was told my the tech at Fujitsu to go into the BIOS setup and select to set at default values. I did this and still did not help the BSOD problem. I would really appreciate any help on this that anybody is willing to give me. I am out of ideas. Thanks in advance and I hope that I posted everything correctly this is my first post on this forum. I didn't want to Hi Jack anybody elses post so I hope I am posting in the right place. Thanks
Thanks again!
Matt