Solved General help and Malware Log Review Please?

[luvlygal]

Hi there,

I've been directed to this forum after having some problems with my laptop.

Firstly, it just ran really slowly. Then, for no apparent reason, the screen kept turning off momentarily and I got an error message saying that the graphics driver(?) had stopped working but was recovered. If it wasn't recovered, I got a blue screen and it would restart (normally if I was lucky, otherwise, I had to do a few restarts).

My boyfriend had a look and seems to have resolved this issue but I won't hold my breath.

Now, I decided to do the 8 step removal steps but I cannot get Avast to run. When I open it, I get the message "The application has failed to start because it's side-by-side configuration is incorrect."

How can I fix this please?

Anyway, would someone who knows what they're talking about please tell me what all of these logs mean and what to do with them, if anything?
Thank you

MBAM log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5873

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.7930.16406

24/02/2011 22:49:45
mbam-log-2011-02-24 (22-49-45).txt

Scan type: Quick scan
Objects scanned: 159185
Time elapsed: 4 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Gmer log:
GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-02-24 22:57:09
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3 Hitachi_HTS542512K9SA00 rev.BB2OC32P
Running: 7l2790kt.exe; Driver: C:\Users\Jenny\AppData\Local\Temp\fwryqpog.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\ShldDrv.SYS (PandaShield driver/Panda Software) ZwEnumerateKey [0x8D4B83B2]
SSDT \SystemRoot\System32\Drivers\ShldDrv.SYS (PandaShield driver/Panda Software) ZwEnumerateValueKey [0x8D4B858A]

---- Devices - GMER 1.0.15 ----

Device ShldDrv.SYS (PandaShield driver/Panda Software)
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)

AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


DDS log:

DDS (Ver_10-12-12.02) - NTFSx86
Run by Jenny at 22:59:34.63 on 24/02/2011
Internet Explorer: 9.0.7930.16406 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2046.1080 [GMT 0:00]

AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\alg.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Jenny\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Bar = Preserve
uStart Page = hxxp://www.bbc.co.uk/news/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\spybot - search & destroy\SDHelper.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [fsm]
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Google Update] "c:\users\jenny\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SpybotSD TeaTimer] c:\spybot - search & destroy\TeaTimer.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)" -"http://www.miniclip.com/games/freestyle-snowboard/en/"
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\1.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TalkTalk] "c:\program files\talktalk\bin\sprtcmd.exe" /P TalkTalk
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles
mRun: [NokiaMusic FastStart] "c:\program files\nokia\nokia music\NokiaMusic.exe" /command:faststart
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
StartupFolder: c:\users\jenny\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\jenny\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\users\jenny\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\spybot - search & destroy\SDHelper.dll
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\jenny\appdata\roaming\mozilla\firefox\profiles\xtkta6wk.default\
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\jenny\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-22 294608]
R1 ShldDrv;Panda File Shield Driver;c:\windows\system32\drivers\ShldDrv.sys [2009-10-2 26752]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-9-22 21504]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-22 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-22 51280]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-22 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\spybot - search & destroy\SDWinSec.exe [2011-1-23 1153368]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016]
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-22 40384]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-28 136176]
S2 PavProc;Panda Process Protection Driver;c:\windows\system32\drivers\PavProc.sys [2009-10-2 163856]
S2 PavPrSrv;Panda Process Protection Service;c:\program files\common files\panda software\pavshld\PavPrSrv.exe [2009-10-2 32768]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-1-10 102448]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-28 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]

=============== Created Last 30 ================

2011-02-24 22:42:56 -------- d-----w- c:\users\jenny\appdata\roaming\Malwarebytes
2011-02-24 22:42:48 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-24 22:42:48 -------- d-----w- c:\progra~2\Malwarebytes
2011-02-24 22:42:44 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-24 22:42:44 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-24 16:11:17 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{9eaf84ad-7844-45c2-9726-cd13f0e80fd6}\mpengine.dll
2011-02-19 22:49:19 10467656 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2011-02-19 22:46:48 -------- d-----w- C:\NVIDIA
2011-02-09 01:10:05 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-09 01:10:04 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-08 23:49:27 2039808 ----a-w- c:\windows\system32\win32k.sys
2011-02-08 23:49:17 3602320 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-08 23:49:17 1205080 ----a-w- c:\windows\system32\ntdll.dll
2011-02-08 23:49:16 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-08 23:49:11 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-02-08 23:49:01 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-08 23:49:01 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-02-08 23:49:00 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-02-08 23:49:00 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-02-08 23:49:00 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-02-08 23:49:00 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-31 17:38:59 813568 ----a-w- c:\program files\internet explorer\iedvtool.dll
2011-01-31 17:38:59 339968 ----a-w- c:\program files\internet explorer\ielowutil.exe
2011-01-31 17:38:58 75264 ----a-w- c:\windows\system32\iesetup.dll
2011-01-31 17:38:58 195072 ----a-w- c:\program files\internet explorer\ieproxy.dll
2011-01-31 17:38:58 149504 ----a-w- c:\windows\system32\wextract.exe
2011-01-31 17:38:58 1122304 ----a-w- c:\windows\system32\wininet.dll
2011-01-31 17:35:26 -------- d-----w- c:\program files\Feedback Tool

==================== Find3M ====================

2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2011-01-13 08:47:35 38848 ----a-w- c:\windows\avastSS.scr
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49:23 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 23:00:46.11 ===============

I think that's it. Please ask if there's anything else.
Thanks in advance and sorry for the amount of writing!

Jenny

 

[Bobbye]

Welcome to TechSpot! The logs show that you have some malware. Are you having other problems besides the graphics card?

Please run the following scans. They will give me additional information about the malware entries:

Run Eset NOD32 Online AntiVirus scan HEREhttp://www.eset.eu/online-scanner

1. Tick the box next to YES, I accept the Terms of Use.
2. Click Start
3. When asked, allow the Active X control to install
4. Disable your current Antivirus software. You can usually do this with its Notification Tray icon near the clock.
5. Click Start
6. Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is checked
7. Click Scan
8. Wait for the scan to finish
9. Click on "Copy to Clipboard"> (you won't see the 'clipboard')
10. Click anywhere in the post where you want the logs to go, the do Ctrl V. The log will be sent from the clipboard and pasted in the post.
11. Re-enable your Antivirus software.
    NOTE: If you forget to copy to the clipboard, you can find the log here:
    C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.

==========================
Download Combofix to your desktop from one of these locations:
Link 1
Link 2http://www.forospyware.com/sUBs/ComboFix.exe

• Double click combofix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
• Query- Recovery Console image
  
  
  
  

  WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
  
  
• .Click on Yes, to continue scanning for malware
• .If Combofix asks you to update the program, allow
• .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• .Close any open browsers.
• .Double click combofix.exe
  
  & follow the prompts to run.
• When the scan completes it will open a text window. Please paste that log in your next reply.

Re-enable your Antivirus software.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
=================================
Important Note:
Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.

This will includes not letting boyfriend make any changes while I'm helping you,

 

[luvlygal]

C:\SWSETUP\AOLIMS\setup.exe probably a variant of Win32/Agent.HZHBURL trojan



ComboFix 11-02-24.05 - Jenny 25/02/2011 11:36:10.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2046.1071 [GMT 0:00]
Running from: c:\users\Jenny\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\AutoRun.inf
c:\windows\system32\KBL.LOG

.
((((((((((((((((((((((((( Files Created from 2011-01-25 to 2011-02-25 )))))))))))))))))))))))))))))))
.

2011-02-25 11:46 . 2011-02-25 11:46 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-02-25 00:55 . 2011-02-25 00:55 -------- d-----w- c:\program files\ESET
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\users\Jenny\AppData\Roaming\Malwarebytes
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\programdata\Malwarebytes
2011-02-24 22:42 . 2010-12-20 18:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-24 22:42 . 2010-12-20 18:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-24 16:11 . 2011-01-20 10:39 5890896 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9EAF84AD-7844-45C2-9726-CD13F0E80FD6}\mpengine.dll
2011-02-19 22:49 . 2011-01-08 03:27 10467656 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2011-02-19 22:46 . 2011-02-19 22:46 -------- d-----w- C:\NVIDIA
2011-02-09 01:10 . 2010-12-18 03:15 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-09 01:10 . 2010-12-18 03:19 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-08 23:49 . 2010-12-31 13:57 2039808 ----a-w- c:\windows\system32\win32k.sys
2011-02-08 23:49 . 2010-10-15 14:08 3602320 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-08 23:49 . 2010-10-15 13:48 1205080 ----a-w- c:\windows\system32\ntdll.dll
2011-02-08 23:49 . 2010-10-15 14:08 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-08 23:49 . 2011-01-06 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-02-08 23:49 . 2011-01-20 14:28 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-02-08 23:49 . 2011-01-20 14:27 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-08 23:49 . 2011-01-20 16:37 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-02-08 23:49 . 2011-01-20 14:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-02-08 23:49 . 2011-01-20 14:12 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-02-08 23:49 . 2011-01-20 13:44 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-31 17:39 . 2010-09-01 00:43 150016 ----a-w- c:\program files\Internet Explorer\jsprofilerui.dll
2011-01-31 17:38 . 2010-09-01 00:43 813568 ----a-w- c:\program files\Internet Explorer\iedvtool.dll
2011-01-31 17:38 . 2010-09-01 00:43 339968 ----a-w- c:\program files\Internet Explorer\ielowutil.exe
2011-01-31 17:38 . 2010-09-01 00:44 1122304 ----a-w- c:\windows\system32\wininet.dll
2011-01-31 17:38 . 2010-09-01 00:43 195072 ----a-w- c:\program files\Internet Explorer\ieproxy.dll
2011-01-31 17:38 . 2010-09-01 00:42 75264 ----a-w- c:\windows\system32\iesetup.dll
2011-01-31 17:38 . 2010-09-01 00:42 149504 ----a-w- c:\windows\system32\wextract.exe
2011-01-31 17:35 . 2011-02-20 03:24 -------- d-----w- c:\program files\Feedback Tool

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-02 17:11 . 2011-01-21 12:36 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-13 08:47 . 2011-01-22 21:25 38848 ----a-w- c:\windows\avastSS.scr
2011-01-13 08:47 . 2011-01-22 21:25 188216 ----a-w- c:\windows\system32\aswBoot.exe
2011-01-13 08:41 . 2011-01-22 21:27 294608 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-01-13 08:40 . 2011-01-22 21:27 47440 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-01-13 08:37 . 2011-01-22 21:27 23632 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-01-13 08:37 . 2011-01-22 21:27 51280 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-13 08:37 . 2011-01-22 21:27 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-12-28 15:55 . 2011-01-12 20:44 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49 . 2011-01-12 20:43 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-11-29 17:38 . 2010-11-29 17:38 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38 . 2010-11-29 17:38 69632 ----a-w- c:\windows\system32\QuickTime.qts
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"= "c:\program files\BitTorrentBar\tbBitT.dll" [2010-11-29 3908192]

[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]

[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2010-11-29 15:26 3908192 ----a-w- c:\program files\ConduitEngine\ConduitEngine.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
2010-11-29 15:26 3908192 ----a-w- c:\program files\BitTorrentBar\tbBitT.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-10-11 15:12 1244040 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"= "c:\program files\BitTorrentBar\tbBitT.dll" [2010-11-29 3908192]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\ConduitEngine.dll" [2010-11-29 3908192]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]

[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]
"{88C7F2AA-F93F-432C-8F0E-B7D85967A527}"= "c:\program files\BitTorrentBar\tbBitT.dll" [2010-11-29 3908192]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\ConduitEngine.dll" [2010-11-29 3908192]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]

[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-10-18 455968]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-10-01 1783136]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2010-09-22 4240760]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"Google Update"="c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-09-28 136176]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-01-03 15028104]
"SpybotSD TeaTimer"="c:\spybot - search & destroy\TeaTimer.exe" [2009-01-26 2144088]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-23 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NokiaMServer"="c:\program files\Common Files\Nokia\MPlatform\NokiaMServer" [X]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-10-01 181544]
"OnScreenDisplay"="c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [2007-09-04 554320]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-08-17 218408]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"NokiaMusic FastStart"="c:\program files\Nokia\Nokia Music\NokiaMusic.exe" [2009-07-02 2327840]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-21 47904]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-09-27 202256]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2011-01-13 3396624]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-09-19 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-19 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-19 81920]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-09-22 4240760]

c:\users\Jenny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
OneNote Table Of Contents.onetoc2 [2009-11-30 3656]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 136176]
R2 PavProc;Panda Process Protection Driver;c:\windows\system32\DRIVERS\PavProc.sys [2004-01-08 163856]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S1 aswSP;aswSP; [x]
S1 ShldDrv;Panda File Shield Driver; [x]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2008-01-19 21504]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-01-13 51280]
S2 SBSDWSCService;SBSD Security Center Service;c:\spybot - search & destroy\SDWinSec.exe [2009-01-26 1153368]
S2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\TalkTalk\bin\sprtsvc.exe [2007-10-12 202016]
S2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\Common Files\Supportsoft\bin\tgsrvc.exe [2007-08-02 148768]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - FWRYQPOG
*Deregistered* - fwryqpog

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
Akamai REG_MULTI_SZ Akamai

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-10-18 15:25 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-02-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-02-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-02-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3969709984-2670765162-4154141784-1000Core.job
- c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-02-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3969709984-2670765162-4154141784-1000UA.job
- c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.bbc.co.uk/news/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
FF - ProfilePath - c:\users\Jenny\AppData\Roaming\Mozilla\Firefox\Profiles\xtkta6wk.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-fsm - (no file)
HKLM-Run-QlbCtrl - %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-25 11:47
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\users\Jenny\AppData\Local\Temp\catchme.dll 53248 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3969709984-2670765162-4154141784-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:7c,26,40,19,5b,61,5b,3e,a7,db,20,d3,48,00,12,d7,86,47,8b,b9,c0,e2,bc,
b4,43,ee,82,ab,44,fb,2b,44,83,86,68,82,30,21,2f,62,e7,ae,7e,c8,3d,4d,f1,06,\
"??"=hex:59,e5,97,70,47,08,a5,1e,f6,13,83,cc,52,0d,a6,6c

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-02-25 11:50:48
ComboFix-quarantined-files.txt 2011-02-25 11:50

Pre-Run: 24,635,355,136 bytes free
Post-Run: 24,568,221,696 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=1 Sets=1,2,3,4,5
- - End Of File - - 162DB277759AF9E9B83894B1659ADA2A


Other than my screen saver not working, I don't believe anything is wrong. The screen saver gets a message float around the screen saying that it needs a newer video card and something about 3D... Sorry, I can't remember it.

Anyway, the results you asked for

Oh, and don't worry, the boyfriend wont be touching it!

 

[Bobbye]

Your system to badly infused with the AskBar, the Torrent toolbar and Conduit toolbar. I am removing some of the entries below, but I will have you uninstall them also: First I move the Trojan:

Please download OTMovit by Old Timer and save to your desktop.

• Double-click OTMoveIt3.exe to run it. (Vista users, please right click on OTMoveit3.exe and select "Run as an Administrator")
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  

  :
  :Files 
  C:\SWSETUP\AOLIMS\setup.exe
  :Commands
  [purity]
  [emptytemp]
  [start explorer]
  [Reboot]

• Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window and choose Paste.
• Click the red Moveit! button.
• A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
• Close OTMoveIt3

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
=============================================
Please run this Custom CFScript: Be sure to copy all of it as there is a lot:

• 
  [1]. Close any open browsers.
  [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  [3]. Open notepad> click on Format> Uncheck 'Word Wrap'> and copy/paste the text in the code below into it:Be sure to scroll down to include ALL lines.

File::
c:\windows\system32\DRIVERS\PavProc.sys
Registry::
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"=-
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"=-
[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"=-
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"=-
"{30F9B915-B755-4826-820B-08FBA6BD249D}"=-
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"=-
"{88C7F2AA-F93F-432C-8F0E-B7D85967A527}"=-
"{30F9B915-B755-4826-820B-08FBA6BD249D}"=-
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-
RegNull::
[HKEY_USERS\S-1-5-21-3969709984-2670765162-4154141784-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
Driver::
PavProc
ShldDrv

Save this as CFScript.txt, in the same location as ComboFix.exe

Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.

Go on to next post.

 

[Bobbye]

When finished with Combofix:
Click on Start> Control Panel> Add/Remove Programs> Look for any entries for each of the following and uninstall each:
Ask Bar (or any entry with 'Ask')
Bit Torrent Bar
ConduitEngine

Then use Windows Explorer to remove the program folders as follows:
Right click on Start> Explore> MY Computer> Double click on Local Drive(C)> Programs> find the folders for the 3 programs you ununstalled above> do a Right Click> Delete on each.
Exit Windows Explorer.
==========================================
Download HijackThis http://download.bleepingcomputer.com/hijackthis/HijackThis.zipand save to your desktop.

• Extract it to a directory on your hard drive called c:\HijackThis.
• Then navigate to that directory and double-click on the hijackthis.exe file.
• When started click on the Scan button and then the Save Log button to create a log of your information.
• The log file and then the log will open in notepad. Be sure to click on Format> Uncheck Word Wrap when you open Notepad
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and paste (Ctrl+V) the log in your next reply.

NOTE: Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

 

[luvlygal]

All processes killed
Error: Unable to interpret <:> in the current context!
========== FILES ==========
C:\SWSETUP\AOLIMS\setup.exe moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Jenny
->Temp folder emptied: 467130 bytes
->Temporary Internet Files folder emptied: 50280249 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Opera cache emptied: 0 bytes
->Flash cache emptied: 934 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 48.00 mb


OTM by OldTimer - Version 3.1.17.2 log created on 02252011_160554




ComboFix 11-02-24.05 - Jenny 25/02/2011 16:19:19.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2046.990 [GMT 0:00]
Running from: c:\users\Jenny\Desktop\ComboFix.exe
Command switches used :: c:\users\Jenny\Desktop\CFscript.txt
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FILE ::
"c:\windows\system32\DRIVERS\PavProc.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\DRIVERS\PavProc.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_SHLDDRV
-------\Service_PavProc
-------\Service_ShldDrv


((((((((((((((((((((((((( Files Created from 2011-01-25 to 2011-02-25 )))))))))))))))))))))))))))))))
.

2011-02-25 16:32 . 2011-02-25 16:32 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-02-25 16:05 . 2011-02-25 16:05 -------- d-----w- C:\_OTM
2011-02-25 00:55 . 2011-02-25 00:55 -------- d-----w- c:\program files\ESET
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\users\Jenny\AppData\Roaming\Malwarebytes
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\programdata\Malwarebytes
2011-02-24 22:42 . 2010-12-20 18:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-24 22:42 . 2010-12-20 18:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-24 16:11 . 2011-01-20 10:39 5890896 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9EAF84AD-7844-45C2-9726-CD13F0E80FD6}\mpengine.dll
2011-02-19 22:49 . 2011-01-08 03:27 10467656 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2011-02-19 22:46 . 2011-02-19 22:46 -------- d-----w- C:\NVIDIA
2011-02-09 01:10 . 2010-12-18 03:15 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-09 01:10 . 2010-12-18 03:19 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-08 23:49 . 2010-12-31 13:57 2039808 ----a-w- c:\windows\system32\win32k.sys
2011-02-08 23:49 . 2010-10-15 14:08 3602320 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-08 23:49 . 2010-10-15 13:48 1205080 ----a-w- c:\windows\system32\ntdll.dll
2011-02-08 23:49 . 2010-10-15 14:08 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-08 23:49 . 2011-01-06 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-02-08 23:49 . 2011-01-20 14:28 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-02-08 23:49 . 2011-01-20 14:27 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-08 23:49 . 2011-01-20 16:37 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-02-08 23:49 . 2011-01-20 14:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-02-08 23:49 . 2011-01-20 14:12 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-02-08 23:49 . 2011-01-20 13:44 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-31 17:39 . 2010-09-01 00:43 150016 ----a-w- c:\program files\Internet Explorer\jsprofilerui.dll
2011-01-31 17:38 . 2010-09-01 00:43 813568 ----a-w- c:\program files\Internet Explorer\iedvtool.dll
2011-01-31 17:38 . 2010-09-01 00:43 339968 ----a-w- c:\program files\Internet Explorer\ielowutil.exe
2011-01-31 17:38 . 2010-09-01 00:44 1122304 ----a-w- c:\windows\system32\wininet.dll
2011-01-31 17:38 . 2010-09-01 00:43 195072 ----a-w- c:\program files\Internet Explorer\ieproxy.dll
2011-01-31 17:38 . 2010-09-01 00:42 75264 ----a-w- c:\windows\system32\iesetup.dll
2011-01-31 17:38 . 2010-09-01 00:42 149504 ----a-w- c:\windows\system32\wextract.exe
2011-01-31 17:35 . 2011-02-20 03:24 -------- d-----w- c:\program files\Feedback Tool

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-02 17:11 . 2011-01-21 12:36 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-13 08:47 . 2011-01-22 21:25 38848 ----a-w- c:\windows\avastSS.scr
2011-01-13 08:47 . 2011-01-22 21:25 188216 ----a-w- c:\windows\system32\aswBoot.exe
2011-01-13 08:41 . 2011-01-22 21:27 294608 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-01-13 08:40 . 2011-01-22 21:27 47440 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-01-13 08:37 . 2011-01-22 21:27 23632 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-01-13 08:37 . 2011-01-22 21:27 51280 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-13 08:37 . 2011-01-22 21:27 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-12-28 15:55 . 2011-01-12 20:44 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49 . 2011-01-12 20:43 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-11-29 17:38 . 2010-11-29 17:38 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38 . 2010-11-29 17:38 69632 ----a-w- c:\windows\system32\QuickTime.qts
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2010-11-29 15:26 3908192 ----a-w- c:\program files\ConduitEngine\ConduitEngine.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
2010-11-29 15:26 3908192 ----a-w- c:\program files\BitTorrentBar\tbBitT.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-10-11 15:12 1244040 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-10-18 455968]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-10-01 1783136]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2010-09-22 4240760]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"Google Update"="c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-09-28 136176]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-01-03 15028104]
"SpybotSD TeaTimer"="c:\spybot - search & destroy\TeaTimer.exe" [2009-01-26 2144088]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-23 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NokiaMServer"="c:\program files\Common Files\Nokia\MPlatform\NokiaMServer" [X]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-10-01 181544]
"OnScreenDisplay"="c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [2007-09-04 554320]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-08-17 218408]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"NokiaMusic FastStart"="c:\program files\Nokia\Nokia Music\NokiaMusic.exe" [2009-07-02 2327840]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-21 47904]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-09-27 202256]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2011-01-13 3396624]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-09-19 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-19 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-19 81920]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-09-22 4240760]

c:\users\Jenny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
OneNote Table Of Contents.onetoc2 [2009-11-30 3656]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 136176]
R3 CFcatchme;CFcatchme;c:\combofix\CFcatchme.sys [x]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S1 aswSP;aswSP; [x]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2008-01-19 21504]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-01-13 51280]
S2 SBSDWSCService;SBSD Security Center Service;c:\spybot - search & destroy\SDWinSec.exe [2009-01-26 1153368]
S2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\TalkTalk\bin\sprtsvc.exe [2007-10-12 202016]
S2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\Common Files\Supportsoft\bin\tgsrvc.exe [2007-08-02 148768]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
Akamai REG_MULTI_SZ Akamai

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-10-18 15:25 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-02-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-02-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-02-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3969709984-2670765162-4154141784-1000Core.job
- c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-02-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3969709984-2670765162-4154141784-1000UA.job
- c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.bbc.co.uk/news/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
FF - ProfilePath - c:\users\Jenny\AppData\Roaming\Mozilla\Firefox\Profiles\xtkta6wk.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-25 16:36
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\program files\HP\QuickPlay\Kernel\TV\QPSched.exe
c:\program files\Hewlett-Packard\Shared\HpqToaster.exe
c:\program files\Common Files\Nokia\MPlatform\NokiaMServer.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\windows\ehome\ehmsas.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
c:\windows\system32\vssvc.exe
c:\windows\servicing\TrustedInstaller.exe
c:\windows\system32\wermgr.exe
.
**************************************************************************
.
Completion time: 2011-02-25 16:48:38 - machine was rebooted
ComboFix-quarantined-files.txt 2011-02-25 16:48
ComboFix2.txt 2011-02-25 11:50

Pre-Run: 24,336,683,008 bytes free
Post-Run: 23,486,914,560 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=6 Sets=1,2,3,4,5,6
- - End Of File - - 338167C72DF6B96F4219F53684675668



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:48:22, on 25/02/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/news/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles
O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Nokia Music\NokiaMusic.exe" /command:faststart
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14142 bytes



Am I to do the windows scan thing? I couldn't work out whether it was you or an advert...

 

[Bobbye]

Am I to do the windows scan thing?

Explain please.

 

[luvlygal]

Don't worry, it was an advert

 

[Bobbye]

Questions:
Did you know that you have processes for 3 antivirus programs loading?
Avast
Symantec
Panda Process Protection Service

Did you previously use the Panda program? The Services is difficult to remove and often left over, but I can remove it.
Have you run the Norton Removal Toolhttp://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Let me know so I can include any left overs in script. There were also a couple of other entries missed in the first go round.

 

[luvlygal]

Hello, sorry for the delay, I work shifts.

No, I didn't know i had three.

I have now done the Nortan removal.

Thanks.

 

[Bobbye]

Please run this Custom CFScript:

• 
  [1]. Close any open browsers.
  [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  [3]. Open notepad> click on Format> Uncheck 'Word Wrap'> and copy/paste the text in the code below into it:Be sure to scroll down to include ALL lines.

File::
Registry::
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]

DDS::
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop

Save this as CFScript.txt, in the same location as ComboFix.exe

Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
======================================
Please reopen HijackThis to 'do system scan only.' Check easch of ther following, if present:

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

Close all Windows except HijackThis and click on "Fix Checked."

Start> Run> type in services.msc> scroll down to each of the following and double click on each> Change the Startup type to Disabled> Stop the Services: :
Automatic LiveUpdate Scheduler
LiveUpdate
PavPrSrv or PavShld
SupportSoft RemoteAssist
Exit Service

Panda Process Protection Service (PavPrSrv)
This is not a malware problem since this service from Panda is legit. However since you have uninstalled Panda, the service entry does not belong there anymore. It is not running. The entry for the driver just was not removed:

• Start> Run> CMD> enter>
• Type the following command, substituting the name of the service found above for the term servicename, and press Enter.
  
  

  sc delete PavPrSrv

• If the deletion was successful, you'll see the following response
  [SC] DeleteService SUCCESS
• Type Exit to close the command prompt

======================================
Do any problems remain?

 

[luvlygal]

ComboFix 11-03-01.03 - Jenny 02/03/2011 11:15:28.3.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2046.1171 [GMT 0:00]
Running from: c:\users\Jenny\Desktop\ComboFix.exe
Command switches used :: c:\users\Jenny\Desktop\CFScript.txt
AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\hijackthis\HijackThis.exe

.
((((((((((((((((((((((((( Files Created from 2011-02-02 to 2011-03-02 )))))))))))))))))))))))))))))))
.

2011-03-02 11:25 . 2011-03-02 11:25 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-03-01 21:56 . 2011-02-11 06:54 5943120 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{AA9D9212-7A70-477C-B3CC-8D94E8B531CB}\mpengine.dll
2011-02-28 23:04 . 2011-02-28 23:04 -------- d-----w- c:\windows\SETUP504B
2011-02-28 23:04 . 2002-01-19 15:33 131072 ----a-w- c:\windows\system32\SP5X_32.DLL
2011-02-25 19:47 . 2011-03-02 11:25 -------- d-----w- C:\HijackThis
2011-02-25 16:05 . 2011-02-25 16:05 -------- d-----w- C:\_OTM
2011-02-25 00:55 . 2011-02-25 00:55 -------- d-----w- c:\program files\ESET
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\users\Jenny\AppData\Roaming\Malwarebytes
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\programdata\Malwarebytes
2011-02-24 22:42 . 2010-12-20 18:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-24 22:42 . 2011-02-24 22:42 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-24 22:42 . 2010-12-20 18:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-19 22:49 . 2011-01-08 03:27 10467656 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2011-02-19 22:46 . 2011-02-19 22:46 -------- d-----w- C:\NVIDIA
2011-02-09 01:10 . 2010-12-18 03:15 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-09 01:10 . 2010-12-18 03:19 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-08 23:49 . 2010-12-31 13:57 2039808 ----a-w- c:\windows\system32\win32k.sys
2011-02-08 23:49 . 2010-10-15 14:08 3602320 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-08 23:49 . 2010-10-15 13:48 1205080 ----a-w- c:\windows\system32\ntdll.dll
2011-02-08 23:49 . 2010-10-15 14:08 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-08 23:49 . 2011-01-06 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-02-08 23:49 . 2011-01-20 14:28 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-02-08 23:49 . 2011-01-20 14:27 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-08 23:49 . 2011-01-20 16:37 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-02-08 23:49 . 2011-01-20 14:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-02-08 23:49 . 2011-01-20 14:12 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-02-08 23:49 . 2011-01-20 13:44 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-31 17:39 . 2010-09-01 00:43 150016 ----a-w- c:\program files\Internet Explorer\jsprofilerui.dll
2011-01-31 17:38 . 2010-09-01 00:43 813568 ----a-w- c:\program files\Internet Explorer\iedvtool.dll
2011-01-31 17:38 . 2010-09-01 00:43 339968 ----a-w- c:\program files\Internet Explorer\ielowutil.exe
2011-01-31 17:38 . 2010-09-01 00:44 1122304 ----a-w- c:\windows\system32\wininet.dll
2011-01-31 17:38 . 2010-09-01 00:43 195072 ----a-w- c:\program files\Internet Explorer\ieproxy.dll
2011-01-31 17:38 . 2010-09-01 00:42 75264 ----a-w- c:\windows\system32\iesetup.dll
2011-01-31 17:38 . 2010-09-01 00:42 149504 ----a-w- c:\windows\system32\wextract.exe
2011-01-31 17:35 . 2011-02-20 03:24 -------- d-----w- c:\program files\Feedback Tool

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-02 17:11 . 2011-01-21 12:36 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-13 08:47 . 2011-01-22 21:25 38848 ----a-w- c:\windows\avastSS.scr
2011-01-13 08:47 . 2011-01-22 21:25 188216 ----a-w- c:\windows\system32\aswBoot.exe
2011-01-13 08:41 . 2011-01-22 21:27 294608 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-01-13 08:40 . 2011-01-22 21:27 47440 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-01-13 08:37 . 2011-01-22 21:27 23632 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-01-13 08:37 . 2011-01-22 21:27 51280 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-13 08:37 . 2011-01-22 21:27 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-12-28 15:55 . 2011-01-12 20:44 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49 . 2011-01-12 20:43 1169408 ----a-w- c:\windows\system32\sdclt.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-10-18 455968]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-10-01 1783136]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2010-09-22 4240760]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"Google Update"="c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-09-28 136176]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-01-03 15028104]
"SpybotSD TeaTimer"="c:\spybot - search & destroy\TeaTimer.exe" [2009-01-26 2144088]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-23 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NokiaMServer"="c:\program files\Common Files\Nokia\MPlatform\NokiaMServer" [X]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-10-01 181544]
"OnScreenDisplay"="c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [2007-09-04 554320]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-08-17 218408]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"NokiaMusic FastStart"="c:\program files\Nokia\Nokia Music\NokiaMusic.exe" [2009-07-02 2327840]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-21 47904]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-09-27 202256]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2011-01-13 3396624]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-09-19 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-19 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-19 81920]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-09-22 4240760]

c:\users\Jenny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
OneNote Table Of Contents.onetoc2 [2009-11-30 3656]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 136176]
R3 CFcatchme;CFcatchme;c:\combofix\CFcatchme.sys [x]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S1 aswSP;aswSP; [x]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2008-01-19 21504]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-01-13 51280]
S2 SBSDWSCService;SBSD Security Center Service;c:\spybot - search & destroy\SDWinSec.exe [2009-01-26 1153368]
S2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\TalkTalk\bin\sprtsvc.exe [2007-10-12 202016]
S2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\Common Files\Supportsoft\bin\tgsrvc.exe [2007-08-02 148768]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
Akamai REG_MULTI_SZ Akamai

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-10-18 15:25 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-03-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-03-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-02-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3969709984-2670765162-4154141784-1000Core.job
- c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]

2011-03-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3969709984-2670765162-4154141784-1000UA.job
- c:\users\Jenny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-28 05:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.bbc.co.uk/news/
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
FF - ProfilePath - c:\users\Jenny\AppData\Roaming\Mozilla\Firefox\Profiles\xtkta6wk.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
.
- - - - ORPHANS REMOVED - - - -

BHO-{D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\Ask.com\GenericAskToolbar.dll
AddRemove-BitTorrent - c:\program files\BitTorrent\BitTorrent.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-02 11:26
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-03-02 11:31:38
ComboFix-quarantined-files.txt 2011-03-02 11:31
ComboFix2.txt 2011-02-25 16:48
ComboFix3.txt 2011-02-25 11:50

Pre-Run: 26,656,800,768 bytes free
Post-Run: 26,535,141,376 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=1 Sets=1,2,3,4,5,6,7,8,9,10
- - End Of File - - EE544CAE193A9091360FC8BC59741392


The last thing to do in CMD failed.

Avast doesn't work, nor does my screen saver - as mentioned before.
Otherwise, the laptop seems to be running fine

 

[Bobbye]

Okay, let's check the other problem.

What are you referring to here?

The last thing to do in CMD failed.

How does Avast not work? Has it ever worked? Is it a new download?

Tell me about the screen saver problem? Does it not come on at all? Does it not come on when it's suppose to? Has it even come up correctly? Have you check the setting in Control Panel> Display> Screen Saver tab? Have you coordinated it with the Power Options in the Control Panel?

 

[luvlygal]

Please run this Custom CFScript:
[*] Start> Run> CMD> enter>
[*] Type the following command, substituting the name of the service found above for the term servicename, and press Enter.



[*] If the deletion was successful, you'll see the following response
[SC] DeleteService SUCCESS
[*] Type Exit to close the command prompt[/list]
======================================

This failed.

Avast comes up with an error message:

The application has failed to start because it's side-by-side configuration is incorrect. Please see the application log event for more detail.

The screen saver also comes up with an error message:

The screen saver can't run because it requires a newer video card or one that's compatible with Direct3D.

Both Avast and the screen saver have worked before and unexpectedly stopped.

 

[Bobbye]

Regarding the screen saver:

The screen saver can't run because it requires a newer video card or one that's compatible with Direct3D.

This is pretty clear- the screen saver you're trying to use is not compatible with the graphics card installed. If it's a new screen saver, it won't work with the graphics card that is on the system Please check this Microsoft site for information on this: http://msdn.microsoft.com/en-us/library/bb153256(v=vs.85).aspx
You can probably run a SS that isn't 3D.
=======================================
Regarding Avast:

The application has failed to start because it's side-by-side configuration is incorrect. Please see the application log event for more detail.

The easiest way to begin on this is to do an Error Check, aka chkdsk as follows:

Boot into Safe Mode

• Restart your computer and start pressing the F8 key on your keyboard.
• Select the Safe Mode option when the Windows Advanced Options menu appears, and then press ENTER.

Select 'repair my computer'> then choose the Command Prompt> type in chkdsk /f c> (Note: there is a space after the word chkdsk before the /. It needs to be there)> Enter
Close the message that comes up and reboot. The error check will begin in a few seconds.

Let it complete. The time it will take is based on 1. how much data is on the system, and 2. whether you are doing the Error Checking as part of the routine maintenance. Be prepared for it to take a while. It's important to let if finish. It will reboot when through.

If that doesn't handle the side by side error, I'll have you copy the error for the rest of the information.
============================================
Regarding the failed Service removal:
Telling me it didn't work doesn't give me much to go on. The most likely reason may be the Service name itself. Try it using this name:

• Start> Run> CMD> enter>
• Type the following command then press Enter:
  
  

  sc delete PAVSHLD

• If the deletion was successful, you'll see the following response
  [SC] DeleteService SUCCESS
• Type Exit to close the command prompt

If it doesn't please, please tell me what is not working.
===========================================
I'm just curious- why is HijackThis deleted in Combofix? I'll have you remove the cleaning tools when we finish.
===========================================
The instructions for Combofix- and running the script tell you to disable the security so as not to interfere with the scan:
AV: avast! Antivirus *Enabled/Updated*
SP: avast! Antivirus *Enabled/Updated*
SP: Windows Defender *Enabled/Updated*
It was all running on the last scan.
=========================================
Do you have any idea what this is?
c:\windows\SETUP504B
It looks like it might be a driver for a camera, but I can't find anything else with the same date of 2/28/2011 in the log

.

 

[luvlygal]

I don't think I've made myself perfectly clear. My screen savers were working on the laptop up until a month ago - using the current setup and then stopped working for no apparent reason.

I'll do an error check and see what happens.

PAVSHLD doesn't work - it comes back with the message "Failed 1060: The specified service does not exist as an installed service"

I don't know why HiJack This is deleted. I've still got it...

Yes, the last one is a camera driver.

 

[Bobbye]

Addressing your issues:
1. Screen saver: Directly related to this issue:

I got an error message saying that the graphics driver(?) had stopped working but was recovered. If it wasn't recovered, I got a blue screen and it would restart (normally if I was lucky, otherwise, I had to do a few restarts).
My boyfriend had a look and seems to have resolved this issue but I won't hold my breath.

Go to the Device Manager. See if there are any errors. They show as

Look for the Graphics driver. Go to the manufacturer's site and see if there is a driver update available.

2. Error Check (chkdsk): Hopefully this will resolve the side-by-side error.

3. PAVSHLD isn't suppose to be working. You had 3 AV programs running. You have Avast as your AV program. From DDS heading:

AV: avast! Antivirus
SP: avast! Antivirus
SP: Windows Defender

When I went through log entries, I found process for Norton and Panda in addition to Avast. I advised you of this.If you want Panda instead of Avast, you will need to uninstall Avast and reinstall Panda> but not both! You can't run 2 AV programs. I had you remove the PavShld Service

4. HijackThis has to be saved to it's own directory. If it is not and is put in temp files, it will be deleted.

Please create a directory on your C:\ drive called C:\HJT, download and unzip HijackThis into that directory. Run the program from that directory from now on.

[size=3]STEPS For Creating Folder[/size]

1. 
   1. Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT.
   2. Download HijackThis to the new folder:

5. The camera drive is the setup file. Once it is installed, it can be removed. Sometimes the program will delete the setup when through, but once it's installed, you don't need the setup.
===================================
I think we have handled the malware problems. What you seem to have now are system problems. These can be better handled in the Windows OS Forum. So I'm going to have you remove the cleaning tools and suggest that if these system problems continue, that you start a new thread in that forum to get assistance.
Removing all of the tools we used and the files and folders they created

• Uninstall ComboFix and all Backups of the files it deleted
• Click START> then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

• Download OTCleanIt by OldTimer and save it to your Desktop.
• Double click OTCleanIt.exe.
• Click the CleanUp! button.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

• You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
• Go to Start > All Programs > Accessories > System Tools
• Click "System Restore".
• Choose "Create a Restore Point" on the first screen then click "Next".
• Give the Restore Point a name> click "Create".
  
• Go back and follow the path to > System Tools.
  [*]Choose Disc Cleanup
  [*]Click "OK" to select the partition or drive you want.
  [*]Click the "More Options" Tab.
  [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.

Empty the Recycle Bin

 

[luvlygal]

Thanks for all of your help

 

[Bobbye]

You're welcome! The following will help keep you safe:

Tips for added security and safer browsing:

1. Browser Security Settings: Custom is fine if the user did the settings. Mine are Custom. Default is okay too, but sometimes too restrictive.
   This Tutorial will help guide you through Configuring Security Settings, Managing Active X Controls and other safety features: Make Internet Explorer safer.
   
2. Have layered Security:
   • Antivirus Software(only one):Both of the following programs are free and known to be good:
     [o]Avira-AntiVir-Personal-Free-Antivirus
     [o]Avast Free Version
     
     [o]Avira Free
     [o]Avast Home
   • Firewall (only one): Use bi-directional firewall. Both of the following programs are free and known to be good:
     [o]Comodo
     [o]Zone Alarm
   • Antispyware: I recommend all of the following:
     [o]Spywareblaster: SpywareBlaster protects against bad ActiveX. It places kill bits to stop bad Active X controls from being installed. Remember to update it regularly.
   [o]Download ZonedOut and save to your desktop. this replaces IE/Spyad and manages the Zones in Internet explorer. This places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
   For IE7 and IE8, Windows 2000 thru Vista. No Windows 7 yet.
   IE/Spyad is not longer being supported. If you have this on your system, you should replace it with the following program. Make sure your IE8 is Up-to-date before adding sites to your restricted zone.
   Known issue: If you have "immunized" your computer with Spybot Search and Destroy, and use ZonedOut to "Remove All" restricted sites - ZonedOut will remove your trusted sites as well. Note that if you remove Spybot Search and Destroys Immunization the problem goes away...
   [o]Replace the Host Files
   MVPS Hosts files This replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
   [o]Google Toolbar Get the free google toolbar to help stop pop up windows.
   
3. Stay current on updates:
   [o] Visit the Microsoft Download Sitefrequently. You should get All updates marked Critical and the current SP updates.
   [o]Visit this Adobe Reader site often and make sure you have the most current update. Uninstall any earlier updates as they are vulnerabilities.
   [o]Check this site .Java Updates Stay current as most updates are for security. Uninstall any earlier versions in Add/Remove Programs.
   
4. Reset Cookies to prevent Tracking Cookies:
   [o]For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> check 'override automatic Cookie handling'> check 'accept first party Cookies'> check 'Block third party Cookies'> check 'allow per session Cookies'> Apply> OK.
   [o]For Firefox: Tools> Options> Privacy> Cookies> check ‘accept Cookies from Sites’> Uncheck 'accept third party Cookies'> Set Keep until 'they expire'. This will allow you to keep Cookies for registered sites and prevent or remove others. (Note: for Firefox v3.5, after Privacy click on 'use custom settings for History.')
   I suggest using the following two add-on for Firefox. They will prevent the Tracking Cookies that come from ads and banners and other sources:
   AdBlock Plus
   Easy List
   
5. Do regular Maintenance
   Remove Temporary Internet Files regularly:
   [o]ATF Cleaner by Atribune
   OR
   [o]TFC
   Disable and Enable System Restore:
   [o]See System Restore Guide This will help you understand what this is, why you need to clean and set restore points and what information is in them.
   
6. Practice Safe Email Handling
   [o] Don't open email from anyone you don't know.
   [o] Don't open Attachments in the email. Safe to your desktop and scan for viruses using a right click
   [o] Don't leave your personal email address on the internet. Have a separate email account at one of the free web-based emails like Yahoo.

Use a Site Advisor: I recommend this>The Web of Trust (WOT) add-on is a safe surfing tool for your browser. Traffic-light rating symbols show which rate the site for Trustworthiness, Vendor Reliability, Privacy, Child Safety.Your online email account – Google Mail, Yahoo! Mail and Hotmail is also protected.

Every time to do a search and the screen comes up with the sites, they will have the rating light. Green (2 shades), Amber/Yellow Caution, Red> not advised. A few sites haven't been rated and show as a blue flashlight. Give it a try- http://www.mywot.com/en/download