Google links are redirected, adds popup as new tabs, and system is slow

By Elysium ยท 19 replies
Jul 23, 2010
  1. In advance I would like to just like to say "thank you" to whoever is taking the time to read this (and hopefully help me with this issue).

    The short version:
    Google search results are being redirected and sometimes add links will pop up as new tabs. Also, my computer seems to run slower now. In fact, during the process of writing this post I have noticed that the process "plugin-container.exe" seems to be using all most all of my CPU. This all happened after I was infected with some sort of fake anti virus software called "antivir solution pro".


    The detailed version:

    I'll start from the beginning.

    After visited a dangerous website (I actually know exactly what website did this to me. If you're interested I would be happy to give you the address.) The "windows is updating" message opened up briefly a few times and then all of a sudden I had what appeared to be a new anti virus software program installed and it was telling me that is was currently scanning or cleaning my computer of infections. The name was "antivir solution pro". Being unfamiliar with this I tried to use ctrl+alt+del to bring up the task manager, but I received a prompt that task manager was infected and could not be brought up. I then immediately powered down my PC and restarted it. After doing several things myself (to be honest I don't remember exactly what I did, but I know that one of the things was a system restore) I was able to apparently remove this software, at least it stopped coming up.

    Immediately after this issue I ran both "spybot search and destroy" and "Ad-Aware" They both found many problems, as they always seem to do, and removed them. I then tried using the internet and found that I was getting adds which would pop up as new tabs in fire fox. I then ran spybot again and had new infections found which all contained the word "adbrite" in the file/description. I removed the issues and then began to search google for adbrite removal instructions or possible fixes for my computer. I then found that when I clicked on these links the browser was redirected away from the actual site to an add site. I was only able to actually go to these sites by copying and pasting the url into the browser from the google results page. This is basically where I am at now. And I have just noticed that a process called "plugin-container.exe" is using almost all of my CPU power.

    If it's usefully, I noticed that when these adds pop up I get new entries in the history called go.php , findwhat.dll and othe similar entries. Interestingly enough, I seem to only have google search results redirected if I search for issues relating to my current infect, like search results for "adbrite" , "findwhat.dll" and others. Normal google links from unrelated issues like "cheese" do not get redirected.


    I have attached the requested logs. Please note that the log from gmer is filled mostly with results from a program called matlab (which I am not worried about). As such, the file size was so large that I had to zip it. I will also attach a version in which I have removed the matlab entries so that the files size is small enough at attach. I know you said you only want .txt and .log files attached so I am doing by best to accommodate.

    Thanks again for your time.

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  3. Elysium

    Elysium TS Rookie Topic Starter

    Combo fix

    I have attached the ComboFix.txt file. Thanks again for trying to help me.

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    You're welcome :)

    How is redirection issue?

    Unless you installed Viewpoint Manager knowledgeably...
    Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
    Uninstall any of the following programs associated with Viewpoint:
    * Viewpoint Manager
    * Viewpoint Media Player
    * Viewpoint Toolbar
    This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ("drive-by-install") as it is installed without your consent through programs like AOL, AIM, Compuserve, etc.


    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AlcxMonitor]

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
  5. Elysium

    Elysium TS Rookie Topic Starter

    Wow! By some sort of voodoo magic you seem to have resolved my redirecting issue. Thanks!

    As for Viewpoint, I have uninstalled it.

    Most importantly, I have run ComboFix again as per your instructions. Here is the next log file.

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Good job :)

    Delete your Combofix file, download fresh one and post new log.
    Something is not clear yet.
  7. Elysium

    Elysium TS Rookie Topic Starter

    I'm assuming I should not drag that .txt file in again?
  8. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    No, no, just straight run.
  9. Elysium

    Elysium TS Rookie Topic Starter

    Ok, here are the results. Drum roll please...

    Attached Files:

    • log.txt
      File size:
      23.7 KB
  10. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Cool :)
    Looks good now...

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.


    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:

    drivers32 /all
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  11. Elysium

    Elysium TS Rookie Topic Starter

    Alright, that's done. Here are the requested text files.

    Attached Files:

  12. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Watch free space on C drive:

    Update your Java version here:
    During installation, make sure to UN-check any pre-checked extra "garbage" installation, like Yahoo toolbar, or others (if offered).
    Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista/7).


    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      DRV - File not found [Kernel | On_Demand | Stopped] -- C:\DOCUME~1\Owner\LOCALS~1\Temp\catchme.sys -- (catchme)
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
      O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No CLSID value found.
      O3 - HKLM\..\Toolbar: (no name) -  - No CLSID value found.
      O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
      O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - Reg Error: Key error. File not found
      O9 - Extra Button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe File not found
      O16 - DPF: {00000075-9980-0010-8000-00AA00389B71} (Reg Error: Key error.)
      O16 - DPF: {33515653-0000-0010-8000-00AA00389B71} (Reg Error: Key error.)
      O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} (Reg Error: Key error.)
      O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} (Reg Error: Key error.)
      O16 - DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} (Reg Error: Key error.)
      O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (Reg Error: Key error.)
      [2010/07/23 20:50:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
      [2008/11/10 20:18:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Owner\Application Data\Viewpoint
      @Alternate Data Stream - 1171 bytes -> C:\Documents and Settings\All Users\Application Data\Microsoft:JSoXKzKFe027FL9gTSIfT7Mbi0
      @Alternate Data Stream - 1169 bytes -> C:\Program Files\Outlook Express:zulhm55THJyPr2EJ14vyzWQqh
      @Alternate Data Stream - 1155 bytes -> C:\Program Files\Common Files\System:u1tBTcoq7q6pDbmbGqoRoJyR6OXOO
      @Alternate Data Stream - 1117 bytes -> C:\Documents and Settings\All Users\Application Data\Microsoft:JfyFybvxexBZ7xnUkKsWR
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
  13. Elysium

    Elysium TS Rookie Topic Starter

    What's next my captain?

    Attached Files:

  14. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Next, "mate" (LOL)....

    Last scan...

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  15. Elysium

    Elysium TS Rookie Topic Starter

    Alright, that's finally finished.

    Attached Files:

  16. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      C:\Documents and Settings\Owner\My Documents\downloads\daemon403-x86.exe	
      C:\WINDOWS\Downloaded Program Files\CONFLICT.1\ysbactivex.dll	
      C:\WINDOWS\Downloaded Program Files\installer_MARKETING11.exe	
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
  17. Elysium

    Elysium TS Rookie Topic Starter

    What's next?

    Attached Files:

  18. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!:

    9. Please, let me know, how is your computer doing.
  19. Elysium

    Elysium TS Rookie Topic Starter

    Thanks a bunch Broni, my machine works great now. I'm really impressed that you would take time out of your day to help me (a complete stranger) solve my computer issues. I can't thank you enough.
  20. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    You're very welcome [​IMG]

    Good luck and stay safe :)
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