Solved Google redirect and blocked sites

[Lordoftomato]

I have another case where google seems to redirect some results to ad sites. Also, I get disconnected from certain websites (I have to post this from a different computer) and google chrome isnt functioning at all. I've followed the 8-step removal instructions and attached here

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[Lordoftomato]

combofix problem

Thanks for responding! when i ran combofix, an error message came up that said sbc yahoo online protection was still running, but combofix was still going to run anyways, what should i do as it kept running and how do i turn the yahoo off (i didnt know i even had that)?

 

[Broni]

Disregard that warning.

 

[Lordoftomato]

Should i do something since windows shutting down has been going on for 9+ minutes after i ran combofix said it needs to shut down the CD emulator

 

[Broni]

Just be patient. It may take a while.

 

[Lordoftomato]

How long does it normally take because its still shutting down after an hour

 

[Broni]

Turn computer off manually.
Restart.

Download TDSSKiller and save it to your Desktop.
Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

"%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
When it is done, a log file should be created on your C: drive called TDSSKiller.txt please copy and paste the contents of that file here.

 

[Lordoftomato]

Ok, i extracted to desktop and ran like you said, but now the scan says completed and no .txt log file shows up. the black window says at the end, "Completed. Results:
registry objects infected/cured/cured on reboot 0/0/0
file objects infected/cured/cured on reboot 1/0/1

to finalize removal and avoid loosing of data program will reboot your PC press Y to restart N to continue"

 

[Broni]

Press Y and the log should be created after restart.

 

[Lordoftomato]

No logs popped up or were on the desktop after restart?

 

[Broni]

That's fine. Re-run the program.

 

[Lordoftomato]

ok cool this time it says "results:
registry objects infected/cured/cured on reboot 0/0/0
file objects infected/cured/cured on reboot 0/0/0
press any key to continue..." and then it closes when i press enter

 

[Broni]

That's fine

Delete your Combofix file, download fresh one, but rename combofix.exe to broni.com BEFORE saving it to your desktop.
Follow the rest of my instructions from my post #2 regarding running Combofix (broni.com)

 

[Lordoftomato]

done

finished broni.com(combofix) here is attached log

 

[Broni]

How is redirection issue?

Delete your GMER file, download fresh one, run it and post new log.

 

[Lordoftomato]

i did a couple of searches and it looks like its working again!

 

[Broni]

Very good
New GMER log, please.

 

[Lordoftomato]

gmer log

Here it is, good sir

 

[Broni]

Looks good

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

=======================================================================

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.


Download HijackThis:
http://free.antivirus.com/hijackthis/
by clicking on Installer under Version 2.0.4
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator

 

[Lordoftomato]

two scan results

Sorry it took so long to upload, I just took my final exams recently! Here are the scans

 

[Broni]

Not a problem?
Did you do good at school?

Please download OTM

• Save it to your desktop.
• Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

:Processes

:Services

:Reg

:Files
C:\Documents and Settings\Chaoming\Desktop\Unused Desktop Shortcuts\StormII.exe
      
:Commands
[purity]
[resethosts]
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste Instructions for Items to be Movedwindow (under the yellow bar) and choose Paste.
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTM and reboot your PC.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

 

[Lordoftomato]

Meh, i think i did well enough, but i havent gotten back my scores yet.
"All processes killed
========== PROCESSES ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Documents and Settings\Chaoming\Desktop\Unused Desktop Shortcuts\StormII.exe moved successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Opera cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Chaoming
->Temp folder emptied: 143141292 bytes
->Temporary Internet Files folder emptied: 804419 bytes
->Java cache emptied: 128094 bytes
->FireFox cache emptied: 74195585 bytes
->Google Chrome cache emptied: 16879977 bytes
->Apple Safari cache emptied: 0 bytes
->Opera cache emptied: 0 bytes
->Flash cache emptied: 10823 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: Owner

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 10758 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 2127926 bytes

Total Files Cleaned = 226.00 mb


OTM by OldTimer - Version 3.1.12.2 log created on 06102010_222849

Files moved on Reboot...

Registry entries deleted on Reboot..."

 

[Broni]

Please download OTC to your desktop. It'll remove most tools and logs we used so far. If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

• Double-click OTC.exe to run it. (Vista and 7 users, please right click on OTC and select "Run as an Administrator")
• Click on the CleanUp! button and follow the prompts.
• You will be asked to reboot the machine to finish the Cleanup process, choose Yes. If it doesn't ask you to reboot, restart computer manually.
• After the reboot all the tools we used should be gone.
• The tool will delete itself once it finishes.

=======================================================================

Unless you installed Viewpoint Manager knowledgeably...
Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
Uninstall any of the following programs associated with Viewpoint:
* Viewpoint Manager
* Viewpoint Media Player
* Viewpoint Toolbar
This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ("drive-by-install") as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.

=====================================================================

Re-run HJT and checkmark:

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

Click "Fix checked" button.

When done...


Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run defrag at your convenience.

8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

9. Please, let me know, how is your computer doing.

 

[Lordoftomato]

Done and done. I'm so glad my computer is fixed and is working fine! Thanks a million times over!