Inactive Got a virus after downloaded a certain app/software

[IlhamHamid]

Hi, about 5 days ago, my laptop's fan was making really disturbing noises so I went on the internet to search for solutions. After a few minutes I came upon this site where it recommended me to download this app/software named "i8kfangui" which is said to make my laptops fan less noisy, yes I was an ***** to download a software thinking it will fix my "fan".

I ran it and it just suddenly restarted my laptop, I thought "weird, isn't it? Maybe it fixed the problem" and then I hear the fan make noise again. I felt that i8kfangui was useless and deleted it. Only to know that after 2 days of deleting it, my laptop became my worst night mare.

When I turn on my laptop, it will freeze on "Starting windows" for about 10-20 minutes, then after I log into the user it will take me to the home screen and freeze again for 10-20 minutes, and then works fine. Sadly after 30 minutes of usage it freezes again, and it exceeds 30 minutes. I do not know if it snaps out of the freeze again since I hate seeing my laptop freeze for 30 minutes.

My laptop is Dell Inspiron and windows 7 home prem. I need help as soon as possible please.

Thank you for your time.

 

[Broni]

Welcome aboard

Noisy fan would indicate either failing fan itself or laptop's overheating.
Either of those may cause freezing, so it's rather unlikely you just got infected.

Just to make sure, let me take a look at your computer.

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

[IlhamHamid]

I can only access safe mode and would consider getting some instructions from you before going a step further. Is there any way I could contact you via email, facebook etc?

 

[IlhamHamid]

I cant send the log, says "inappropriate elements"

 

[Broni]

Attach both logs.