Hi everyone, My computer has been infected with the "Hacktool" virus as well as the "Hacktool.Rootkit" virus. I have been doing some research online about the removals of the two viruses and came across this site. Experts, I need your help! These 2 viruses are driving me crazy. Here is my description of the situation: I use Norton Antivirus. The results of the Norton scan indicates: Hacktool Affected Area: 2 Files 2 Services 1 Browser Cache Hacktool.Rootkit Affected Area: 1 File 1 Service 1 Browser Cache Every single time I restart my computer and run a Norton scan, the 2 viruses are detected again. Norton prompts me to restart my computer and says that the 2 viruses are "fully removed" yet the next time I restart my computer, they come back again. Upon looking at the security log for Norton, the Details section indicates: Hacktool c:\windows\system32\drivers\qh3s.sys c:\windows\system32\drivers\jsdpp32.sys Hacktool.Rootkit c:\windows\system32\drivers\oxauau96.sys Does this mean that these are the locations of the viruses? If Norton "removed" them, why do they come back after I restart my computer? (Also, I currently have System Restore turned off; I read on some websites that this should be done to prevent the virus from coming back. I hope I didn't make the wrong decision. > <") I came across TechSpot yesterday and saw someone else with the similar virus problem. I followed the instructions in that thread and completed the 8 steps. I repeated each step twice. The newest Malware log indicates that no malware is found. The SuperAntiSpyware indicates no infections as well. I have attached both logs as well as the HijackThis log. Sorry for the long post. Please help me remove these 2 viruses for good. Thank you for your time and expertise. Your help is greatly appreciated.