Solved "hard drive clusters are partly damaged" message

[Broni]

Go ahead with step 1 and 2, then install AV program.

 

[brycrizz07]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Bryan
->Temp folder emptied: 4562 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 12512703 bytes
->Flash cache emptied: 456 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1216 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 12.00 mb


[EMPTYFLASH]

User: All Users

User: Bryan
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.31.0 log created on 11182011_214135

Files\Folders moved on Reboot...
C:\Users\Bryan\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

 

[brycrizz07]

I think I am set for now

I did everything you listed in your last reply

Thank you so much for all the help, I really appreciate it

 

[Broni]

Way to go!!

Good luck and stay safe

 

[brycrizz07]

One thing I noticed is that when I hit the volume up and down keys on my keyboard a pop up no longer shows up on my screen. The same thing occurs when I change the brightness of my screen, the battery indicator, toggle between wireless and wired, etc

Is there a way to turn these back on?

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.