Have uninstalled Norton 2005 but Symantec still trying to update?

By nikkiy21 ยท 5 replies
Mar 13, 2007
  1. I have read the post on removing Norton for good but I was able to uninstall my Norton Internet Security 2005 no probs (using the add/uninstall programs).

    I now use AVG antivirus & zone alarm firewall but I have noticed that Symantec is still attempting to access the internet for updates - any ideas on how I can rid of this?

    Symantec still has a directory in my program files C:\Program files\common files\Symantec Shared. Zone Alarm identifies the product name as 'Client & Host Security Platform. Should I just delete this??

    Thanks for your help.
    Nikki :giddy:
  2. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    Have you uninstalled everything in Add/Remove Programs relating to Norton, including LiveUpdate?
  3. nikkiy21

    nikkiy21 TS Rookie Topic Starter Posts: 19

    Yes, I have uninstalled Live Update.
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Post a HJT log as per these instructions HERE. I`ll take a look and see where Norton is still running from and stop it.

    Regards Howard :)
  5. nikkiy21

    nikkiy21 TS Rookie Topic Starter Posts: 19

    Here's my HJT log. I've not had any instances of Symantec trying to update since my last post so maybe its sorted itself somehow??

    Should I delete C:\Program files\common files\Symantec Shared, where files still exist??

    Thanks for your help.

  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean and shows no signs of any Symantec/Norton files running on your system.

    Yes, you can delete the C:\Program files\common files\Symantec Shared folder.

    Regards Howard :)
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