danielle1234
Posts: 7 +0
I know there are a lot of threads on this, but I am very lost and really need help.
The last thing I recall was my spybot popping up and asking if i wanted to change the registry to add bratsk.exe, I of course said NO! and low and behold, it didnt matter at that point. Now I cant run any spyware programs, install anything, or even reach any webpages that have to do with the spyware you have requested.
The good news is that I was able to download and install Malwarebytes anti malware. It is currently running and has found no objects infected! I deleted the bratsk.exe file off of my windows file in the c drive, but I am unable to remove it from system32 file....it says access denied under all users.
What should my next steps be in solving this problem? I am in desperate need....i dont want to lose any important things from my computer.
The last thing I recall was my spybot popping up and asking if i wanted to change the registry to add bratsk.exe, I of course said NO! and low and behold, it didnt matter at that point. Now I cant run any spyware programs, install anything, or even reach any webpages that have to do with the spyware you have requested.
The good news is that I was able to download and install Malwarebytes anti malware. It is currently running and has found no objects infected! I deleted the bratsk.exe file off of my windows file in the c drive, but I am unable to remove it from system32 file....it says access denied under all users.
What should my next steps be in solving this problem? I am in desperate need....i dont want to lose any important things from my computer.