Help cannot delete virus

By shayvidas
Jul 26, 2009
  1. Hello,
    I'm having troubles removing a virus with my AVG.
    I scan the computer, find the viruses and i can't delete them it say's i don't have remission with my current user. and if i try to change the user (through the pop up messages from AVG not from the normal screen) it say's that can't login to the user.
    it finds 52 that's !!! and can't delete them.
    i think i have a cupple of other viruses as well.
    i don't want to format my computer because then all my data will be lost.
    please can you help me fix my problems ?
    i added my log files as you request. and i added a screen shot of the message AVG says.
    PLEASE ?

    I cut the AVG scan in the middle because i just wanted to show you the message it says.
  2. spikester48661

    spikester48661 TS Enthusiast Posts: 101

    boot in to safety and you can delete the viruses .Or use a online virus software to remove the bugs you got..
  3. shayvidas

    shayvidas TS Rookie Topic Starter

    Tried that.. it didn't worked

    already tried that.. didn't help
  4. ThexDarksider

    ThexDarksider TS Rookie Posts: 28

    What are the names of the infection? Also, did you try another anti-virus? Try Avast or Avira, they are both very good, and free.
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