Solved Help to remove trojan:win64/sirefef.y

EXTRAS.TXT

OTL Extras logfile created on: 15/06/2012 20:27:43 - Run 1
OTL by OldTimer - Version 3.2.48.0 Folder = C:\Users\Jack\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1.96 Gb Total Physical Memory | 0.67 Gb Available Physical Memory | 33.92% Memory free
3.92 Gb Paging File | 2.46 Gb Available in Paging File | 62.68% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 134.36 Gb Total Space | 57.24 Gb Free Space | 42.60% Space Free | Partition Type: NTFS
Drive E: | 14.65 Gb Total Space | 6.75 Gb Free Space | 46.09% Space Free | Partition Type: NTFS

Computer Name: JACKS-LAPTOP | User Name: Jack | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-1448020886-3423827417-3676847235-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %1 (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\system32\rundll32.exe" "C:\Windows\system32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [Bridge] -- C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)
Directory [Browse with &IrfanView] -- "C:\Program Files (x86)\IrfanView\i_view32.exe" "%1 /thumbs" (Irfan Skiljan)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [Bridge] -- C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)
Directory [Browse with &IrfanView] -- "C:\Program Files (x86)\IrfanView\i_view32.exe" "%1 /thumbs" (Irfan Skiljan)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0294BB2F-6178-459D-8C46-8D1C40D6AD6B}" = rport=445 | protocol=6 | dir=out | app=system |
"{057550CC-1C7E-4C7B-A2F8-3A8DDC978C8C}" = lport=138 | protocol=17 | dir=in | app=system |
"{08E024BB-596A-4DFF-A430-159062EB67CE}" = lport=10243 | protocol=6 | dir=in | app=system |
"{19A5737B-0BEE-43C8-BCD3-3CC714AA4FD3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{25B9D31D-64EC-44F5-900B-17177C3E5D3C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{295EF879-34FC-4A05-A484-51AA1443280E}" = lport=445 | protocol=6 | dir=in | app=system |
"{2FA65B31-3A9D-4C20-AFC6-469495F0EF44}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{4084E937-EAAA-47EE-9520-7BE7CE434C09}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{4BF5EB07-06A2-40E2-B5B6-244EF5C49A0F}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{5456EA1E-AF45-48BD-9C96-AB99A6CCF1D9}" = lport=139 | protocol=6 | dir=in | app=system |
"{6364B77A-8796-4078-B3CC-5963A3E70B4F}" = rport=139 | protocol=6 | dir=out | app=system |
"{6EFD3216-D4DB-448C-81DA-E8838C66FFD2}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{7C7BD74E-D59D-40F9-8481-A74C4729E9DD}" = rport=138 | protocol=17 | dir=out | app=system |
"{86444BB3-291D-4D31-A046-BB4AA3243C28}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AF8150A9-8B4A-4262-900E-D368942052B3}" = lport=2869 | protocol=6 | dir=in | app=system |
"{BE10AB93-C4A6-464B-BE93-069E778BFF99}" = rport=10243 | protocol=6 | dir=out | app=system |
"{C232D951-55E7-4D04-9346-F88A07FC0B22}" = lport=137 | protocol=17 | dir=in | app=system |
"{C428A183-FD79-40B5-990D-895328F43AC8}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{CF0676E6-E2EC-438A-9741-7029DEBD00CE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F534D21D-02A4-4E48-A237-A3745ED5E6D3}" = rport=137 | protocol=17 | dir=out | app=system |
"{F9C1EEE5-72B7-40C6-BC7C-64E9DF7DEB39}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{003C7A18-60D9-4C89-94D8-DE42C1AA1D76}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{02A4D600-582A-4C14-ADFE-C125CF0CB18F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{1473D86F-6F04-46A3-9153-CD04272511DC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{4849799C-D8E9-4360-8F9A-6B5F2BCC7EA4}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{56E808A1-BFD0-4B79-B567-B9FA848D697F}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{61FB8AD2-C831-45AB-9DFB-D685C3A8300D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{62F27534-2769-4D2F-B42F-E96E62F64F44}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{65901CFC-D156-4C8F-90EA-C26D256CA195}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{68F6992D-6E9D-4F14-88EC-3E0B8BEC7EFF}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{8642AF85-31DC-4BB3-8E9D-1E478C224084}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{A5589677-56C4-46C1-A86B-1F0B5425786F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{AB3FBA72-52C3-4476-9A38-230DBE05659B}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{BC7833D1-AE4B-4CAB-BDD5-6EA587E5C763}" = protocol=6 | dir=out | app=system |
"{CE504808-152F-4073-8BB9-0F8E7C4D30C6}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{D3648D1D-2BA3-4973-9B7E-EDC907B6E342}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{E8715BB0-E132-4617-B344-62E03BFE2C1C}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{E926E57D-011D-4F63-BCC5-FFCFDC28D091}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{EFA98652-B437-42AA-B7D3-EFFD71ED4ECD}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{F7DCF881-DB9D-4779-8D1C-CCCBAC7C73FF}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"TCP Query User{03F1290E-B7E6-49FF-BFC4-73FFCA4842A9}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |
"UDP Query User{4C20C189-FFB9-448D-9A19-58BE30D9A4E9}C:\program files (x86)\epson software\event manager\eeventmanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\epson software\event manager\eeventmanager.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{1AAF3A3B-7B32-4DDF-8ABB-438DAEB46EEC}" = Windows Live Family Safety
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{26A24AE4-039D-4CA4-87B4-2F86416013FF}" = Java(TM) 6 Update 13 (64-bit)
"{46A5FBE9-ADB3-4493-A1CC-B4CFFD24D26A}" = Windows Live Family Safety
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8557397C-A42D-486F-97B3-A2CBC2372593}" = Microsoft_VC90_ATL_x86_x64
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}" = Microsoft_VC90_CRT_x86_x64
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9C98CA38-4C1A-4AC8-B55C-169497C8826B}" = Apple Mobile Device Support
"{9CD0F7D3-B67F-4BF8-8784-D73AD229FF1E}" = iTunes
"{9D046B26-7978-47CD-91E6-AC3C1DFBC3D0}" = Microsoft Security Client
"{A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}" = Microsoft_VC90_MFC_x86_x64
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin 64-bit
"CCleaner" = CCleaner
"Creative OA013" = Integrated Webcam Driver (1.00.04.0310)
"Dell Support Center" = Dell Support Center
"EPSON SX130 Series" = EPSON SX130 Series Printer Uninstall
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"SynTPDeinstKey" = Dell Touchpad

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0046FA01-C5B9-4985-BACB-398DC480FC05}" = Adobe Photoshop CS3
"{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86
"{04AF207D-9A77-465A-8B76-991F6AB66245}" = Adobe Help Viewer CS3
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = Bing Bar
"{08B32819-6EEF-4057-AEDA-5AB681A36A23}" = Adobe Bridge Start Meeting
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{095B1DCF-5E8B-47EC-9B18-481918A731DB}" = Microsoft Default Manager
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{13F3917B56CD4C25848BDC69916971BB}" = DivX Converter
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{184CE391-7E0E-4C63-9935-D7A10EDFD3C6}" = Adobe WinSoft Linguistics Plugin
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1BCEA516-B4C5-4B2D-BFA0-AB7910BAD862}" = Adobe ExtendScript Toolkit 2
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{236BB7C4-4419-42FD-0409-1E257A25E34D}" = Adobe Photoshop CS2
"{23E445D5-FD83-4C50-A211-EB26A2975317}" = Adobe Flash Professional CS5.5
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java(TM) 6 Update 16
"{27CC6AB1-E72B-4179-AF1A-EAE507EBAF51}_is1" = ConvertHelper 2.2
"{27F00C63-449B-2FAB-CBE8-24AB80E17449}" = Acrobat.com
"{29E5EA97-5F74-4A57-B8B2-D4F169117183}" = Adobe Stock Photos CS3
"{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3521BDBD-D453-5D9F-AA55-44B75D214629}" = Adobe Community Help
"{3FC7CBBC4C1E11DCA1A752EA55D89593}" = DivX Version Checker
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{51846830-E7B2-4218-8968-B77F0FF475B8}" = Adobe Color EU Extra Settings
"{54793AA1-5001-42F4-ABB6-C364617C6078}" = Adobe Linguistics CS3
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86
"{65C0025A-2CDE-43C5-82D0-C7A56EF0DB39}" = Bing Bar Platform
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{6ABE0BEE-D572-4FE8-B434-9E72A289431B}" = Adobe Fonts All
"{6FF5DD7A-FE28-4439-B8CF-1E9AF4EA0A61}" = Adobe Asset Services CS3
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{786C5747-1033-0000-B58E-000000000001}" = Adobe Stock Photos 1.0
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX Codec
"{7CAC6A44-C3DE-4153-ACA6-7524602C789E}" = Facebook Video Calling 1.2.0.159
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{7DE1AE26-8599-4378-9F17-328B5A3984A4}" = Sibelius Scorch (Firefox, Opera, Netscape only)
"{802771A9-A856-4A41-ACF7-1450E523C923}" = Adobe XMP Panels CS3
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A17C27D-0325-400C-8AA9-DAA6B16CBD74}" = Epson Event Manager
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{8D2BA474-F406-4710-9AE4-D4F22D21F0DD}" = Adobe Device Central CS3
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8E6808E2-613D-4FCD-81A2-6C8FA8E03312}" = Adobe Type Support
"{8EDBA74D-0686-4C99-BFDD-F894678E5B39}" = Adobe Common File Installer
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00B2-0409-0000-0000000FF1CE}" = Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{90176341-0A8B-4CCC-A78D-F862228A6B95}" = Adobe Anchor Service CS3
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95655ED4-7CA5-46DF-907F-7144877A32E5}" = Adobe Color NA Recommended Settings
"{9C9824D9-9000-4373-A6A5-D0E5D4831394}" = Adobe Bridge CS3
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A02D7029-C4EF-44C1-9FD4-C0D3CA518113}" = Epson Easy Photo Print 2
"{A2B242BD-FF8D-4840-9DAA-9170EABEC59C}" = Adobe CMaps
"{A2D81E70-2A98-4A08-A628-94388B063C5E}" = Adobe Color - Photoshop Specific
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A78FE97A-C0C8-49CE-89D0-EDD524A17392}" = PDF Settings CS5
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A96E97134CA649888820BCDE5E300BBD}" = H.264 Decoder
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAC389499AEF40428987B3D30CFC76C9}" = MKV Splitter
"{AAF4238F-7C29-451D-9925-C753271A5728}" = Microsoft Visual C++ Run Time Lib Setup
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}" = PDF Settings
"{AC76BA86-7AD7-1033-7B44-A90000000001}" = Adobe Reader 9
"{AEF9DC35ADDF4825B049ACBFD1C6EB37}" = AAC Decoder
"{B0A92733-C870-415C-A494-DF72C2C58402}" = BlackBerry Device Software Updater
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B2D55EB8-32C5-4B43-9006-9E97DECBA178}" = Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
"{B3BF6689-A81D-40D8-9A86-4AC4ACD9FC1C}" = Adobe Camera Raw 4.0
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B6D38690-755E-4F40-A35A-23F8BC2B86AC}" = Microsoft_VC90_MFCLOC_x86
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{B74D4E10-1033-0000-0000-000000000001}" = Adobe Bridge 1.0
"{B9B35331-B7E4-4E5C-BF4C-7BC87856124D}" = Adobe Default Language CS3
"{C13A8E73-7E98-4295-BA94-6931701CD1F9}" = Topaz Vivacity
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}" = Microsoft Search Enhancement Pack
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D0DFF92A-492E-4C40-B862-A74A173C25C5}" = Adobe Version Cue CS3 Client
"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
"{D1BB4446-AE9C-4256-9A7F-4D46604D2462}" = Adobe Setup
"{D2559B88-CC9D-4B48-81BB-F492BAA9C48C}" = Adobe PDF Library Files
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
"{DA703982C580418795BF4001AA9D7061}" = DivX Plus Media Foundation Components
"{DADD7B8A-BCB0-44F5-967A-ECB6B4F2ECD9}" = Adobe Color Common Settings
"{DD7DB3C5-6FA3-4FA3-8A71-C2F2940EB029}" = Adobe Color JA Extra Settings
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E69AE897-9E0B-485C-8552-7841F48D42D8}" = Adobe Update Manager CS3
"{E9787678-1033-0000-8E67-000000000001}" = Adobe Help Center 1.0
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{F0AF91F4-D1ED-490E-8751-997AF2A3FF0D}_is1" = Leawo FLV Converter version 4.0.0.0
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{F9000000-0018-0000-0000-074957833700}" = ABBYY FineReader 9.0 Sprint
"{FD9C31B6-F572-414D-81E3-89368C97A125}_is1" = CamStudio OSS Desktop Recorder
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FE0646A7-19D0-41B4-A2BB-2C35D644270D}" = Windows Live OneCare safety scanner
"ABBYY FineReader 9.0 Sprint" = ABBYY FineReader 9.0 Sprint
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}" = Adobe Photoshop CS2
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Adobe_2ac78060bc5856b0c1cf873bb919b58" = Adobe Photoshop CS3
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Audacity 1.3 Beta (Unicode)_is1" = Audacity 1.3.12 (Unicode)
"Bandwidth Monitor_is1" = Bandwidth Monitor
"chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"conduitEngine" = Conduit Engine
"Dell Video Chat" = Dell Video Chat
"Dell Webcam Central" = Dell Webcam Central
"DivX Plus DirectShow Filters" = DivX Plus DirectShow Filters
"EPSON Scanner" = EPSON Scan
"EPSON SX130 Series Useg" = User's Guide EPSON SX130 Series
"FileZilla Client" = FileZilla Client 3.5.2
"Free 3GP Video Converter_is1" = Free 3GP Video Converter version 3.5
"Free Video Converter_is1" = Free Video Converter V 3.0
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"Internet Usage Monitor Lite Edition" = Internet Usage Monitor Lite Edition
"IPTCExt_is1" = IPTCExt 1.1 by Ben Peart
"IrfanView" = IrfanView (remove only)
"KLiteCodecPack_is1" = K-Lite Codec Pack 7.0.0 (Basic)
"LAME for Audacity_is1" = LAME v3.98.2 for Audacity
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"Messenger Plus!" = Messenger Plus! 5
"Mozilla Firefox 12.0 (x86 en-GB)" = Mozilla Firefox 12.0 (x86 en-GB)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Notepad++" = Notepad++
"Orbit_is1" = Orbit Downloader
"Uninstall_is1" = Uninstall 1.0.0.1
"uTorrent" = µTorrent
"uTorrentBar Toolbar" = uTorrentBar Toolbar
"VLC media player" = VLC media player 1.1.6
"WEFT" = Microsoft Web Embedding Fonts Tool (III)
"Windows Live OneCare safety scanner" = Windows Live OneCare safety scanner
"WinLiveSuite" = Windows Live Essentials
"WinRAR archiver" = WinRAR archiver
"Wondershare Media Converter_is1" = Wondershare Media Converter(Build 1.2.0.0)
"YTdetect" = Yahoo! Detect

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-1448020886-3423827417-3676847235-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{79A765E1-C399-405B-85AF-466F52E918B0}" = Ask Toolbar Updater
"Dropbox" = Dropbox
"Google Chrome" = Google Chrome

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 11/11/2011 17:00:48 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 56441

Error - 11/11/2011 17:00:48 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 56441

Error - 11/11/2011 17:00:49 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 11/11/2011 17:00:49 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 57455

Error - 11/11/2011 17:00:49 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 57455

Error - 11/11/2011 17:00:50 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 11/11/2011 17:00:51 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 58469

Error - 11/11/2011 17:00:51 | Computer Name = Jacks-Laptop | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 58469

Error - 12/11/2011 07:15:39 | Computer Name = Jacks-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 12/11/2011 07:15:50 | Computer Name = Jacks-Laptop | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

[ Broadcom Wireless LAN Events ]
Error - 11/10/2009 13:55:17 | Computer Name = Jacks-Laptop | Source = WLAN-Tray | ID = 0
Description = 18:55:17, Sun, Oct 11, 09 Error - Unable to decode string, error 87


Error - 13/10/2009 16:18:36 | Computer Name = Jacks-Laptop | Source = WLAN-Tray | ID = 0
Description = 21:18:34, Tue, Oct 13, 09 Error - Unable to gain access to user store


[ System Events ]
Error - 15/06/2012 13:14:03 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7001
Description = The AVG Free E-mail Scanner service depends on the AVG Free WatchDog
service which failed to start because of the following error: %%1066

Error - 15/06/2012 13:14:07 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AvgTdiA

Error - 15/06/2012 13:19:35 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7022
Description = The Windows Update service hung on starting.

Error - 15/06/2012 14:01:55 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7024
Description = The AVG Free WatchDog service terminated with service-specific error
%%-536805315.

Error - 15/06/2012 14:02:16 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Intel(R)
Matrix Storage Event Monitor service to connect.

Error - 15/06/2012 14:02:16 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7000
Description = The Intel(R) Matrix Storage Event Monitor service failed to start
due to the following error: %%1053

Error - 15/06/2012 14:02:38 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7001
Description = The AVG Free E-mail Scanner service depends on the AVG Free WatchDog
service which failed to start because of the following error: %%1066

Error - 15/06/2012 14:02:58 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AvgTdiA

Error - 15/06/2012 14:25:17 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Intel(R)
Matrix Storage Event Monitor service to connect.

Error - 15/06/2012 14:25:17 | Computer Name = Jacks-Laptop | Source = Service Control Manager | ID = 7000
Description = The Intel(R) Matrix Storage Event Monitor service failed to start
due to the following error: %%1053


< End of report >
 
Good news :)

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code: 
    :OTL
O2:64bit: - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No CLSID value found.
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No CLSID value found.
[2012/02/25 20:05:35 | 000,000,000 | ---D | M] (Ask Toolbar) -- C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKU\S-1-5-21-1448020886-3423827417-3676847235-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-1448020886-3423827417-3676847235-1000\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
[2011/11/29 13:21:28 | 000,000,000 | -H-D | M] -- C:\Users\Jack\AppData\Roaming\8B169F33


:Services

:Reg

:Files
C:\Program Files (x86)\Ask.com

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

==============================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

==========================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


3. Download Temp File Cleaner (TFC)
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


4. Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.
C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com\searchplugins folder moved successfully.
C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com\defaults\preferences folder moved successfully.
C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com\defaults folder moved successfully.
C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com\chrome\skin folder moved successfully.
C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com\chrome\content folder moved successfully.
C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com\chrome folder moved successfully.
C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\uquzm2qq.default\extensions\toolbar@ask.com folder moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
Registry value HKEY_USERS\S-1-5-21-1448020886-3423827417-3676847235-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_USERS\S-1-5-21-1448020886-3423827417-3676847235-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
C:\Users\Jack\AppData\Roaming\8B169F33 folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Program Files (x86)\Ask.com\Updater folder moved successfully.
C:\Program Files (x86)\Ask.com\assets\oobe folder moved successfully.
C:\Program Files (x86)\Ask.com\assets folder moved successfully.
C:\Program Files (x86)\Ask.com folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41620 bytes

User: All Users

User: Cookies
->Temp folder emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 56502 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jack
->Temp folder emptied: 59275443 bytes
->Temporary Internet Files folder emptied: 62460287 bytes
->Java cache emptied: 55238749 bytes
->FireFox cache emptied: 218714218 bytes
->Google Chrome cache emptied: 7028811 bytes
->Flash cache emptied: 57558 bytes

User: Mum
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 1669168 bytes
->FireFox cache emptied: 71092648 bytes
->Google Chrome cache emptied: 77409725 bytes
->Flash cache emptied: 45052 bytes

User: Other
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 14860613 bytes
->FireFox cache emptied: 40160886 bytes
->Flash cache emptied: 43017 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Recent
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 6354 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 59515882 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 637.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Cookies

User: Default

User: Default User

User: Jack
->Java cache emptied: 0 bytes

User: Mum

User: Other

User: Public

User: Recent

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Cookies

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Jack
->Flash cache emptied: 0 bytes

User: Mum
->Flash cache emptied: 0 bytes

User: Other
->Flash cache emptied: 0 bytes

User: Public

User: Recent

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.48.0 log created on 06152012_211717

Files\Folders moved on Reboot...
C:\Users\Jack\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:
Spybot - Search & Destroy
JavaFX 2.1.1
Java(TM) 6 Update 16
Java(TM) 7 Update 5
Out of date Java installed!
Mozilla Firefox (Firefox, Opera, Netscape only..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Spybot Teatimer.exe is disabled!
Microsoft Security Essentials msseces.exe
windows defender MpCmdRun.exe
``````````End of Log````````````
 
Farbar Service Scanner Version: 09-06-2012
Ran by Jack (administrator) on 15-06-2012 at 21:35:51
Running from "C:\Users\Jack\Desktop"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2012-02-15 09:13] - [2011-12-28 04:59] - 0499200 ____A (Microsoft Corporation) DB9D6C6B2CD95A9CA414D045B627422E

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2012-05-09 19:57] - [2012-03-30 12:09] - 1895280 ____A (Microsoft Corporation) 624C5B3AA4C99B3184BB922D9ECE3FF0

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll
[2009-07-14 01:09] - [2009-07-14 02:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2009-07-14 00:36] - [2009-07-14 02:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2009-07-14 01:36] - [2009-07-14 02:41] - 2418176 ____A (Microsoft Corporation) 38340204A2D0228F1E87740FC5E554A7

C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll
[2012-06-13 10:05] - [2012-04-24 06:59] - 0182272 ____A (Microsoft Corporation) F02786B66375292E58C8777082D4396D

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
C:\FRST\Quarantine\services.exe Win64/Patched.B.Gen trojan deleted - quarantined
C:\ProgramData\Spybot - Search & Destroy\Recovery\DNSFlushcws1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
 
Uninstall:
JavaFX 2.1.1
Java(TM) 6 Update 16

==================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code: 
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Cookies
->Temp folder emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jack
->Temp folder emptied: 9163 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 85981246 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 924 bytes

User: Mum
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Other
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Recent
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3178 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 3047558 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 85.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Cookies

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Jack
->Flash cache emptied: 0 bytes

User: Mum
->Flash cache emptied: 0 bytes

User: Other
->Flash cache emptied: 0 bytes

User: Public

User: Recent

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Cookies

User: Default

User: Default User

User: Jack
->Java cache emptied: 0 bytes

User: Mum

User: Other

User: Public

User: Recent

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.48.0 log created on 06162012_001854

Files\Folders moved on Reboot...
C:\Users\Jack\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...
 
Yes.

Way to go!!
p4193510.gif

Good luck and stay safe :)
 
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