Hi cyril_palace, :wave:
I need you to follow all the steps
HERE and then post back with the three requested logs as
attachments
- AVG antispyware
- ComboFix
- Hijackthis (step 15)
Dont forget to make sure that AVG is set to
quarantine the results, that HJT is the last step and to let us know the results of the antirootkit scan.
But first lets try this,
1)Uninstall any of the following program(s) using Add/Remove Programs if they are present. To do this, go to Start > Settings > Control Panel and
double-click on Add/Remove Programs. From within Add/Remove Programs
highlight each one and select Remove.
Netpumper
BitRoll
Browser Enhancer
CiD Help
CiD Manager
Download Plugin for Internet Explorer
Lop.com
LOP SEARCH
Messenger Plus
Ultimate Browser Enhance
Window Search
Window Searching
Zone Media
2)Setup" is now displayed. Click on the Uninstall button. Note: options
displayed on the first screen are not related to the sponsor program.
3)The sponsor screen is now displayed (if you don't see it, search for it
in your Task Bar).
To prove that someone is currently reading the screen,
you have to type the code that is displayed. Once you enter the code,
press Uninstall.
4)If you entered the code properly, the program will ask you to confirm that
you want to uninstall.
You must answer "Yes" to this question,
else, you won't have another chance of uninstalling.
5)Reboot your computer
Good luck and welcome to techspot.
EDIT\\\\\\\\\\\\\\\\\|||||||||||||||/////////////////////////
Also remember with Hijackthis to rename the .exe file and not the folder to crusty
This thread is for the use of cyril_palace only.
Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
