Hello guys,
I upgraded my hp 6710sw laptop to a 500GB HDD after the previous one-160GB-crashed. All was ok until recently it wldn't recognise the new HDD on bootup. I removed the cmos battery for 5 & then booted. The machine recognised the HDD but the unit then asked for the PowerOn pw. As I've never had this pw, I re- removed the cmos battery for 5 & then tried to reboot again but now there's no power at all, no light in the on/off button & none of the usual start up noises & the HDD isn't spinning. So far I've done the following:
1. removed the battery, plugged into 240V & then held the power on button down for 30secs to 3 minutes.
2. charged the battery & tried the above from the battery.
3. tried a different charge pak which works ok with other machines.
4. tested my charge pak with a volt meter which indicates all ok.
One other thing, when I removed the cmos battery the 2nd time, I accidently dropped it onto the mobo for about 2 secs but I don;t think this has any bearing on the issue. HP tech help suggests turning it in to a qualified techy but I need a second opinion.
any advice much appreciated in advance
I upgraded my hp 6710sw laptop to a 500GB HDD after the previous one-160GB-crashed. All was ok until recently it wldn't recognise the new HDD on bootup. I removed the cmos battery for 5 & then booted. The machine recognised the HDD but the unit then asked for the PowerOn pw. As I've never had this pw, I re- removed the cmos battery for 5 & then tried to reboot again but now there's no power at all, no light in the on/off button & none of the usual start up noises & the HDD isn't spinning. So far I've done the following:
1. removed the battery, plugged into 240V & then held the power on button down for 30secs to 3 minutes.
2. charged the battery & tried the above from the battery.
3. tried a different charge pak which works ok with other machines.
4. tested my charge pak with a volt meter which indicates all ok.
One other thing, when I removed the cmos battery the 2nd time, I accidently dropped it onto the mobo for about 2 secs but I don;t think this has any bearing on the issue. HP tech help suggests turning it in to a qualified techy but I need a second opinion.
any advice much appreciated in advance