I have talked to HP 5 times and nothing good has come of it. My computer keeps locking up the mouse and keyboard dont respond. I have to push the power button all the time. And sometimes the blue screen come up. I can anything in safe mode.. I have checked for viruses and checked the memory and the hard drive with HP. This has been doing it since I got it almost a year ago. Thinking it would be a better boat anchor than a computer. Here is what I have AMD FX-6100 3.3GHz, 16GB DDR3, 1.5TB HDD, DVDRW, 1GB AMD Radeon HD 7450, Windows 7 Home Premium 64-bit Can someone please help me.