I cannot copy or cut any file

By adelhamra
Mar 28, 2009
  1. i cannot copy or cut any file or folder and not even text. any tips on how to fix this?

    every time i select a file and click on cut, the icon goes opaque and then normal and the paste button on the right click menu is not active...

    when i noticed this problem, i turned the computer off and then on again and the problem was gone. later, i turned the computer off coz i had to leave the house and now that i turned it on again, the problem is back.

    i don't know if this is useful but from what i read from other threads, i did install some programs but they did not work.

    i tried to install the installer of flv player and torrant downloader but they didn't work so i deleted them... other than that, i did not install anything else in case installing is the problem

    any tips please
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    You are going to have malware. Please follow the steps on this Virus and Malware Removal thread HERE

    When finished, attach all three logs. Do not attempt to use any P2P site if you want to try and clean the system. Don't do any downloads, install or uninstalls unless directed to do so by the helper who will review the logs.
  3. adelhamra

    adelhamra TS Rookie Topic Starter

    few questions:

    is windows firewall enough?if yes, are there any programs and services which i should uncheck from the exceptions tab?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    I unchecked:

    File and Printer Sharing
    Remote Assistance
    Remote Desktop

    But it all comes down to your browsing habits on the Internet
    If you do online banking, or File Share or go to less than favorable web sites, then possibly a 3rd party firewall would be required
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