I have my logs. Can someone check them?

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amleeco

Posts: 7   +0
Morning everyone,

My computer crashed, locked up a little while ago. I managed to get into safe mode and follow the 8 steps. My computer is running way better - meaning its running. The speed is decent as well.

I finaly have my logs put together. Please let me know if you need anything else.

Thanks, Amber
 
Right Click on MyComputer icon and go to properties
Turn Off system restore
open IE and go to TOOLS OPTIONS delete temporary internet files and cookies
do a disk cleanup in your Start/accessories/system tools/ Menu

download malwarebytes www.malwarebytes.org and install
run hijackthis and malwarebytes at the same time
select any files and or keys in the attachment I posted in hijackthis but on both maiwarebytes and hijackthis click fix at the same time.
then reboot immediatly.
if you forget to turn off system restore it will return no matter

reboot once complete, run hijack this and post your log here again


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MX3417
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MX3417

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O20 - AppInit_DLLs: xxylii.dll soiwjf.dll

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
 
Hi,

Thanks for your help. I hope that I followed your instructions correctly.

Attached are the logs
 
still please follow the instructions carefully

Right Click on MyComputer icon and go to properties
Turn Off system restore
open IE and go to TOOLS OPTIONS delete temporary internet files and cookies
do a disk cleanup in your Start/accessories/system tools/ Menu
CLOSE ALL PROGRAMS
download malwarebytes www.malwarebytes.org and install
run hijackthis and malwarebytes at the same time
select CHECK any files and or keys I posted below in hijackthis
but on both maiwarebytes and hijackthis click fix at the same time.
then reboot immediatly.
if you forget to turn off system restore it will return no matter

reboot once complete, run hijack this and post your log here again




CHECK ALL THESE IN HIJACK THIS
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [GetModule30] C:\Program Files\GetModule\GetModule30.exe
O4 - HKCU\..\Run: [GetModule31] C:\Program Files\GetModule\GetModule31.exe
O4 - HKCU\..\Run: [GetPack26] "C:\Program Files\GetPack\GetPack26.exe"

O20 - AppInit_DLLs: xxylii.dll soiwjf.dll

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
 
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