I can't run the preliminary 5 steps because the computer is acting Wonky! If it try to access the internet and try to enter a website address and click in the box the line (cursor) travels across the bar. If I enter a website address anyway it adds a lot of spaces (because it it traveling) and takes you to a search page but it takes you to the bottom portion of the page and if you try to scroll up it flickers and brings you back to the bottom of the page. Any ideas? Thanks!!