IE & Firefox search results redirect hijack

By nick2k
Apr 29, 2011
  1. hi. someone pointed me here. the "geniuses" here at work somehow got my computer hijacked by clicking stuff they shouldn't have. so now whenever i click on a link from a google search result, instead of going to where it should, it goes to some stupid spam/scam site. this happens in both IE and Firefox.

    as requested, i'm posting the logs:

    Malwarebytes' Anti-Malware

    Database version: 6475

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 9.0.8112.16421

    4/29/2011 3:15:53 PM
    mbam-log-2011-04-29 (15-15-53).txt

    Scan type: Quick scan
    Objects scanned: 164317
    Time elapsed: 15 minute(s), 25 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    GMER -
    Rootkit scan 2011-04-29 16:18:12
    Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\iaStor0 ST325031 rev.3.AH
    Running: 6xuyuzti.exe; Driver: C:\Users\lin\AppData\Local\Temp\fwldapow.sys

    ---- Kernel code sections - GMER 1.0.15 ----

    .rsrc C:\Windows\system32\drivers\volsnap.sys entry point in ".rsrc" section [0x8A945014]

    ---- User code sections - GMER 1.0.15 ----

    .text C:\Program Files\Mozilla Firefox\firefox.exe[3776] ntdll.dll!LdrLoadDll 774093A8 5 Bytes JMP 000D1410 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)
    .text C:\Program Files\Mozilla Firefox\firefox.exe[3776] WS2_32.dll!closesocket 7753330C 5 Bytes JMP 00017398
    .text C:\Program Files\Mozilla Firefox\firefox.exe[3776] WS2_32.dll!recv 7753343A 5 Bytes JMP 00016F93
    .text C:\Program Files\Mozilla Firefox\firefox.exe[3776] WS2_32.dll!WSASend 77534496 5 Bytes JMP 0001706E
    .text C:\Program Files\Mozilla Firefox\firefox.exe[3776] WS2_32.dll!send 7753659B 5 Bytes JMP 00016F20
    .text C:\Program Files\Mozilla Firefox\firefox.exe[3776] WS2_32.dll!WSARecv 77538400 5 Bytes JMP 0001711D
    .text C:\Program Files\Mozilla Firefox\firefox.exe[3776] WS2_32.dll!gethostbyname 775462D4 5 Bytes JMP 00017679
    .text C:\Program Files\Mozilla Firefox\plugin-container.exe[5276] USER32.dll!SetWindowLongA 75E0E7CD 5 Bytes JMP 65418DD9 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
    .text C:\Program Files\Mozilla Firefox\plugin-container.exe[5276] USER32.dll!SetWindowLongW 75E113B4 5 Bytes JMP 65418D6B C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
    .text C:\Program Files\Mozilla Firefox\plugin-container.exe[5276] USER32.dll!GetWindowInfo 75E1428E 5 Bytes JMP 65247187 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
    .text C:\Program Files\Mozilla Firefox\plugin-container.exe[5276] USER32.dll!TrackPopupMenu 75E214F3 5 Bytes JMP 65247781 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)

    ---- Devices - GMER 1.0.15 ----

    Device \Driver\iaStor -> DriverStartIo \Device\Ide\iaStor0 86F35AF1
    Device \Driver\iaStor -> DriverStartIo \Device\Ide\IAAStorageDevice-0 86F35AF1
    Device \Device\Ide\IAAStorageDevice-1 -> \??\IDE#DiskST3250310AS_____________________________3.AHC___#4&1820ec13&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

    ---- Files - GMER 1.0.15 ----

    File C:\Windows\system32\drivers\volsnap.sys suspicious modification; TDL3 <-- ROOTKIT !!!

    ---- EOF - GMER 1.0.15 ----

    DDS (Ver_11-03-05.01) - NTFSx86
    Run by lin at 16:31:09.52 on Fri 04/29/2011
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_23
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1097 [GMT -7:00]
    AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
    ============== Running Processes ===============
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    c:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\MagicDisc\MagicDisc.exe
    C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
    C:\Windows\system32\svchost.exe -k WindowsMobile
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\program files\avira\antivir desktop\avcenter.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Program Files\Intuit\QuickBooks 2007\qbw32.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
    ============== Pseudo HJT Report ===============
    uSearch Bar = Preserve
    uStart Page = hxxp://
    uDefault_Page_URL = hxxp://
    mStart Page = hxxp://
    mDefault_Page_URL = hxxp://
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [Google Update] "c:\users\lin\appdata\local\google\update\GoogleUpdate.exe" /c
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [KBD] c:\hp\kbd\KbdStub.EXE
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
    mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
    mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
    mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
    mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\programdata\scansoft\paperport\11\config\ereg\Ereg.ini"
    mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
    mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
    mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
    mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
    mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
    mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
    StartupFolder: c:\users\lin\appdata\roaming\micros~1\windows\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    Trusted Zone:
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
    DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://
    DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2007\HelpAsyncPluggableProtocol.dll
    Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
    Notify: igfxcui - igfxdev.dll
    ================= FIREFOX ===================
    FF - ProfilePath - c:\users\lin\appdata\roaming\mozilla\firefox\profiles\0wx7k89p.default\
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\microsoft silverlight\3.0.40723.0\npctrlui.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    FF - plugin: c:\users\lin\appdata\local\google\update\\npGoogleUpdate3.dll
    ============= SERVICES / DRIVERS ===============
    R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-6-24 11608]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-6-24 136360]
    R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-6-24 269480]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-6-24 61960]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R3 HSXHWBS3;HSXHWBS3;c:\windows\system32\drivers\HSXHWBS3.sys [2008-9-26 207360]
    R3 QuickBooksDB19;QuickBooksDB19;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb19 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB19 [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    =============== Created Last 30 ================
    2011-04-29 21:59:14 -------- d-----w- c:\users\lin\appdata\roaming\Malwarebytes
    2011-04-29 21:58:48 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-04-29 21:58:46 -------- d-----w- c:\progra~2\Malwarebytes
    2011-04-29 21:58:43 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-04-29 21:58:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-04-29 21:26:41 388096 ----a-r- c:\users\lin\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
    2011-04-29 21:26:40 -------- d-----w- c:\program files\Trend Micro
    2011-04-29 19:47:35 7071056 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{5b9b09b1-1d3c-48e4-99cb-920622364c60}\mpengine.dll
    2011-04-29 19:39:55 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
    2011-04-29 19:39:55 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
    2011-04-29 19:39:18 876032 ----a-w- c:\windows\system32\XpsPrint.dll
    2011-04-26 21:21:05 -------- d-----w- c:\users\lin\appdata\local\Xenocode
    2011-04-15 15:06:51 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
    2011-04-15 15:06:51 25088 ----a-w- c:\windows\system32\dnscacheugc.exe
    2011-04-15 15:06:35 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
    ==================== Find3M ====================
    2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
    2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
    2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
    2011-03-03 15:40:07 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
    2011-03-03 15:40:05 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
    2011-03-03 15:40:05 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
    2011-03-03 15:40:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
    2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
    2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
    2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
    2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
    2011-02-16 16:16:37 34304 ----a-w- c:\windows\system32\atmlib.dll
    2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
    2011-02-03 01:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
    =================== ROOTKIT ====================
    Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer,
    Windows 6.0.6002 Disk: ST325031 rev.3.AH -> Harddisk0\DR0 -> \Device\Ide\iaStor0
    device: opened successfully
    user: MBR read successfully
    Disk trace:
    called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x86F35ECC]<<
    _asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x863b9879; SUB DWORD [EBP-0x4], 0x863b9135; PUSH EDI; CALL 0xffffffffffffdf2c; }
    1 ntkrnlpa!IofCallDriver[0x8227C912] -> \Device\Harddisk0\DR0[0x864132D0]
    3 CLASSPNP[0x8A9A28B3] -> ntkrnlpa!IofCallDriver[0x8227C912] -> [0x871CC2C0]
    [0x871F5E78] -> IRP_MJ_CREATE -> 0x86F35ECC
    kernel: MBR read successfully
    _asm { XOR DI, DI; MOV SI, 0x200; MOV SS, DI; MOV SP, 0x7a00; MOV BX, 0x7a0; MOV CX, SI; MOV DS, BX; MOV ES, BX; REP MOVSB ; JMP FAR 0x7a0:0x5d; }
    detected disk devices:
    \Device\Ide\IAAStorageDevice-1 -> \??\IDE#DiskST3250310AS_____________________________3.AHC___#4&1820ec13&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
    detected hooks:
    \Driver\iaStor DriverStartIo -> 0x86F35AF1
    user & kernel MBR OK
    sectors 488397166 (+183): user != kernel
    Warning: possible TDL3 rootkit infection !
    ============= FINISH: 16:31:45.90 ===============

    DDS (Ver_11-03-05.01)
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 10/9/2008 6:41:08 AM
    System Uptime: 4/29/2011 1:58:17 PM (3 hours ago)
    Motherboard: PEGATRON CORPORATION | | Benicia
    Processor: Intel(R) Pentium(R) Dual CPU E2200 @ 2.20GHz | CPU 1 | 2200/800mhz
    ==== Disk Partitions =========================
    C: is FIXED (NTFS) - 221 GiB total, 137.649 GiB free.
    D: is FIXED (NTFS) - 11 GiB total, 1.58 GiB free.
    E: is CDROM ()
    F: is Removable
    G: is Removable
    H: is Removable
    I: is Removable
    J: is CDROM ()
    Q: is NetworkDisk (NTFS) - 221 GiB total, 137.649 GiB free.
    Z: is NetworkDisk (NTFS) - 221 GiB total, 137.649 GiB free.
    ==== Disabled Device Manager Items =============
    ==== System Restore Points ===================
    RP1056: 3/28/2011 8:01:25 AM - Windows Update
    RP1057: 3/29/2011 7:57:26 AM - Windows Update
    RP1058: 3/29/2011 7:59:37 AM - Windows Update
    RP1059: 3/30/2011 7:54:17 AM - Windows Update
    RP1060: 3/31/2011 7:58:00 AM - Windows Update
    RP1061: 4/1/2011 7:55:50 AM - Windows Update
    RP1062: 4/1/2011 7:58:55 AM - Windows Update
    RP1063: 4/4/2011 8:01:26 AM - Windows Update
    RP1064: 4/5/2011 8:13:20 AM - Windows Update
    RP1065: 4/5/2011 8:16:12 AM - Windows Update
    RP1066: 4/6/2011 8:00:04 AM - Windows Update
    RP1067: 4/7/2011 8:01:26 AM - Windows Update
    RP1068: 4/8/2011 7:59:45 AM - Windows Update
    RP1069: 4/8/2011 8:02:01 AM - Windows Update
    RP1070: 4/11/2011 8:00:25 AM - Windows Update
    RP1071: 4/12/2011 8:00:30 AM - Windows Update
    RP1072: 4/12/2011 8:02:42 AM - Windows Update
    RP1073: 4/13/2011 8:02:21 AM - Windows Update
    RP1074: 4/15/2011 7:58:18 AM - Windows Update
    RP1075: 4/15/2011 8:06:14 AM - Windows Update
    RP1076: 4/18/2011 8:05:21 AM - Windows Update
    ==== Installed Programs ======================
    "Nero SoundTrax Help
    Adobe AIR
    Adobe Community Help
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Media Player
    Adobe Photoshop CS5
    Adobe Reader 9.1.2
    Adobe Reader 9.2
    Advertising Center
    Android SDK Tools
    Avanquest update
    Avira AntiVir Personal - Free Antivirus
    BlackBerry Desktop Software 5.0
    BlackBerry Device Software v4.5.0 for the BlackBerry 8320 smartphone
    Brother MFL-Pro Suite
    Canon MP Navigator 2.2
    Canon MP830
    Canon Utilities Easy-PhotoPrint
    Chinese Simplified Fonts Support For Adobe Reader 9
    Compatibility Pack for the 2007 Office system
    CyberLink DVD Suite Deluxe
    DriverAgent Installer by
    Enhanced Multimedia Keyboard Solution
    GIMPshop 2.2.8
    Google Chrome
    Hardware Diagnostic Tools
    Hewlett-Packard Active Check for Health Check
    Hewlett-Packard Asset Agent for Health Check
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Active Support Library
    HP Customer Experience Enhancements
    HP Customer Feedback
    HP Demo
    HP Photosmart Essential 2.5
    HP Photosmart Essential 3.0
    HP Picasso Media Center Add-In
    HP Recovery Manager RSS
    HP Total Care Advisor
    HP Update
    IMM4 VCM Codec
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    Japanese Fonts Support For Adobe Reader 9
    Java Auto Updater
    Java DB
    Java(TM) 6 Update 23
    Java(TM) SE Development Kit 6 Update 23
    Java(TM) SE Runtime Environment 6 Update 1
    LG USB Modem driver
    LightScribe System Software
    Magic ISO Maker v5.5 (build 0265)
    MagicDisc 2.7.106
    Malwarebytes' Anti-Malware
    Menu Templates - Starter Kit
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Office 2007 Primary Interop Assemblies
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 60 day trial
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual Studio 2005 Tools for Office Runtime
    Microsoft Works
    Movie Templates - Starter Kit
    Mozilla Firefox 4.0.1 (x86 en-US)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    My HP Games
    MyInvoices & Estimates Deluxe
    Nero 9
    Nero Burning ROM Help
    Nero BurnRights
    Nero ControlCenter
    Nero CoverDesigner
    Nero CoverDesigner Help
    Nero Disc Copy Gadget
    Nero Disc Copy Gadget Help
    Nero DiscSpeed
    Nero DriveSpeed
    Nero Express Help
    Nero InfoTool
    Nero Installer
    Nero PhotoSnap
    Nero PhotoSnap Help
    Nero Recode
    Nero Recode Help
    Nero Rescue Agent
    Nero RescueAgent Help
    Nero ShowTime
    Nero StartSmart
    Nero StartSmart Help
    Nero Vision
    Nero WaveEditor
    Nero WaveEditor Help
    OGA Notifier 2.0.0048.0
    OmniPage SE 2.0
    Paint.NET v3.5.6
    PaperPort Image Printer
    PCIe Soft Data Fax Modem with SmartCP
    PDF Settings CS5
    PeerBlock 1.1 (r518)
    PhotoWatermark Professional 7
    Presto! PageManager 7.15.11
    Python 2.5.2
    QuickBooks Pro 2009
    QuickBooks Product Listing Service
    Realtek High Definition Audio Driver
    ScanSoft PaperPort 11
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB969679)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft Office Excel 2007 (KB969682)
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)
    Security Update for Microsoft Office system 2007 (KB969613)
    Security Update for Microsoft Office Word 2007 (KB969604)
    SoulSeek Client 156c
    Spelling Dictionaries Support For Adobe Reader 9
    SupportSoft Assisted Service
    Uniblue DriverScanner 2009
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    ViewSonic Monitor Drivers
    Visual Studio 2005 Tools for Office Second Edition Runtime
    VLC media player 1.0.5
    Windows Media Player Firefox Plugin
    Windows Mobile Device Center
    Windows Mobile Device Center Driver Update
    WinRAR archiver
    ==== Event Viewer Messages From Past Week ========
    4/29/2011 12:47:50 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007066f: Security Update for Microsoft Office PowerPoint 2007 (KB2464594).
    4/29/2011 12:44:26 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Silverlight (KB978464).
    4/29/2011 12:44:17 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2416447).
    4/25/2011 3:42:23 PM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
    ==== End Of File ===========================

    thanks, TechSpot gurus!!
  2. Broni

    Broni Malware Annihilator Posts: 54,256   +383

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    You're infected with a rootkit...

    Download TDSSKiller and save it to your desktop.
    • Extract (unzip) its contents to your desktop.
    • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    • If an infected file is detected, the default action will be Cure, click on Continue.
    • If a suspicious file is detected, the default action will be Skip, click on Continue.
    • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
    • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  3. nick2k

    nick2k TS Rookie Topic Starter

    that did it. rootkit gone. thanks a million!!! :approve:
  4. Broni

    Broni Malware Annihilator Posts: 54,256   +383

    I'm glad to hear good news, but I still need TDSSKiller log and we need to run couple more scans to make sure, nothing is hiding there.

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