Inactive IE pops up while running Firefox

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Hakashaka

Posts: 10   +0
Hello and thank you for reading my post.

I'm having problems with my work machine here. Normally I use Firefox for all internet browsing however over the last few weeks I've had IE windows pop up while I'm using Firefox. Occasionally I've been redirected from websites. I'm pretty sure I've picked up some sort of virus. I've hopefully following the instructions properly and have attached the following logs. I should note that this computer runs "F-PROT Antivirus" but I temporarily disabled it while completing steps 2-5 (it found no errors).

Thanks again.

I will break up my logs between posts.

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7749

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/19/2011 11:53:40 AM
mbam-log-2011-09-19 (11-53-40).txt

Scan type: Quick scan
Objects scanned: 209803
Time elapsed: 16 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
 
I just noticed that my GMER log is not saving any text after I scan. I'm getting an error when I open the program stating: LoadDriver error: cannot create a stable subkey under a volatile parent key. I disabled Windows Firewall and F-Prot Antivirus and disconnected from the internet but it still seems not to work.

I'll post the other logs in the meantime in case I can still be helped and try to remedy this problem....
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 10/25/2004 10:28:52 PM
System Uptime: 9/19/2011 11:54:28 AM (1 hours ago)
.
Motherboard: Intel Corporation | | D865GBF
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | J2E1 | 2992/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 62.481 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1050&SUBSYS_302F8086&REV_01\4&2E98101C&0&40F0
Manufacturer: Intel
Name: Intel(R) PRO/100 VE Network Connection
PNP Device ID: PCI\VEN_8086&DEV_1050&SUBSYS_302F8086&REV_01\4&2E98101C&0&40F0
Service: E100B
.
==== System Restore Points ===================
.
RP1884: 6/20/2011 12:17:56 PM - System Checkpoint
RP1885: 6/22/2011 10:39:56 AM - System Checkpoint
RP1886: 6/23/2011 12:30:03 PM - System Checkpoint
RP1887: 6/24/2011 12:34:52 PM - System Checkpoint
RP1888: 6/27/2011 12:18:52 PM - System Checkpoint
RP1889: 6/28/2011 12:33:39 PM - System Checkpoint
RP1890: 6/30/2011 9:40:38 AM - System Checkpoint
RP1891: 7/4/2011 12:01:07 PM - System Checkpoint
RP1892: 7/5/2011 2:45:26 PM - System Checkpoint
RP1893: 7/6/2011 2:51:01 PM - System Checkpoint
RP1894: 7/8/2011 9:48:49 AM - System Checkpoint
RP1895: 7/11/2011 12:21:55 PM - System Checkpoint
RP1896: 7/12/2011 12:34:31 PM - System Checkpoint
RP1897: 7/13/2011 2:07:12 PM - System Checkpoint
RP1898: 7/15/2011 7:31:11 AM - System Checkpoint
RP1899: 7/18/2011 3:36:40 PM - System Checkpoint
RP1900: 7/21/2011 6:52:09 AM - System Checkpoint
RP1901: 7/25/2011 9:09:03 AM - System Checkpoint
RP1902: 7/26/2011 10:35:05 AM - System Checkpoint
RP1903: 7/27/2011 12:18:58 PM - System Checkpoint
RP1904: 7/28/2011 12:28:15 PM - System Checkpoint
RP1905: 7/29/2011 12:33:04 PM - System Checkpoint
RP1906: 8/2/2011 9:55:34 AM - System Checkpoint
RP1907: 8/3/2011 12:19:33 PM - System Checkpoint
RP1908: 8/4/2011 12:38:19 PM - System Checkpoint
RP1909: 8/8/2011 1:05:43 PM - System Checkpoint
RP1910: 8/10/2011 12:51:00 PM - System Checkpoint
RP1911: 8/15/2011 12:16:45 PM - System Checkpoint
RP1912: 8/16/2011 12:32:28 PM - System Checkpoint
RP1913: 8/17/2011 12:33:35 PM - System Checkpoint
RP1914: 8/19/2011 9:02:38 AM - System Checkpoint
RP1915: 8/22/2011 9:10:02 AM - System Checkpoint
RP1916: 8/23/2011 12:58:31 PM - System Checkpoint
RP1917: 8/25/2011 8:49:17 AM - System Checkpoint
RP1918: 8/26/2011 12:55:17 PM - System Checkpoint
RP1919: 8/29/2011 8:46:26 AM - System Checkpoint
RP1920: 8/31/2011 10:33:56 AM - System Checkpoint
RP1921: 9/1/2011 12:18:32 PM - System Checkpoint
RP1922: 9/2/2011 12:21:09 PM - System Checkpoint
RP1923: 9/6/2011 9:28:30 AM - System Checkpoint
RP1924: 9/7/2011 10:46:25 AM - System Checkpoint
RP1925: 9/8/2011 12:17:34 PM - System Checkpoint
RP1926: 9/9/2011 1:41:30 PM - System Checkpoint
RP1927: 9/10/2011 2:34:25 PM - System Checkpoint
RP1928: 9/11/2011 3:34:25 PM - System Checkpoint
RP1929: 9/12/2011 4:50:29 PM - System Checkpoint
RP1930: 9/14/2011 9:07:04 AM - System Checkpoint
RP1931: 9/15/2011 11:27:31 AM - System Checkpoint
RP1932: 9/19/2011 8:50:51 AM - System Checkpoint
.
==== Installed Programs ======================
.
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 7.1.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Avery DesignPro
Bonjour
Corel WordPerfect Suite 8
Critical Update for Windows Media Player 11 (KB959772)
CyberKit
F-PROT Antivirus for Windows
F-PROT Antivirus Updater Fix
FAR file manager
Google Earth
Google Update Helper
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Intel(R) Active Monitor
Intel(R) Extreme Graphics Driver
Intel(R) PRO Network Connections
iTunes
Java 2 Runtime Environment, SE v1.4.1_02
Java 2 Runtime Environment, SE v1.4.2_04
Java 2 Runtime Environment, SE v1.4.2_05
Java Auto Updater
Java Web Start
Java(TM) 6 Update 2
Java(TM) 6 Update 22
Java(TM) 6 Update 3
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
LAN-Fax Utilities
Laserfiche Client 8.0
Logitech MouseWare 9.79.1
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Excel Viewer 97
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Meeting 2005
Microsoft PowerPoint Viewer 97
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Microsoft Word Viewer 97
Mozilla (1.7.3)
Mozilla Firefox 6.0.2 (x86 en-US)
Mozilla Thunderbird (3.1.10)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser
Netscape (7.2)
Octoshape add-in for Adobe Flash Player
OpenOffice.org 1.1.3
Opera 9.63
PDFCreator 0.8.0
PowerDVD
PrecisionID Code39 DEMO Font Package
QuickTime
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Shockwave
Sonic Focus
SoundMAX
Spybot - Search & Destroy
SQL Anywhere 5.0
Tqs
Tweak UI
UltraVNC 1.0.5.3
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB942763)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows PowerShell(TM) 1.0
Windows Presentation Foundation
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver
WordPerfect Productivity Pack
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
9/16/2011 8:32:10 AM, error: Print [23] - Printer Corel Barista failed to initialize because a suitable Corel Barista driver could not be found.
9/15/2011 8:52:22 AM, error: BROWSER [8009] - The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is LASERFICHESERVE.
9/15/2011 10:36:16 AM, error: BROWSER [8019] - The browser was unable to promote itself to master browser. The browser will continue to attempt to promote itself to the master browser, but will no longer log any events in the event log in Event Viewer.
.
==== End Of File ===========================
 
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Run by Maria at 12:32:10 on 2011-09-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2543.1843 [GMT -7:00]
.
AV: F-PROT Antivirus for Windows *Disabled/Outdated* {3F8BAFFE-D251-4DC6-ACF9-81FDF61FB9C9}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Laserfiche\Client 8\Snapshot 8\SnapshotService80.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\sol.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ca.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: {90C61707-C8F8-43DB-A25C-C1F4B18EE41E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [IMONTRAY] c:\program files\intel\intel(r) active monitor\imontray.exe
mRun: [SonicFocus] "c:\program files\sonic focus\sfigui\SFIGUI.EXE" BOOT
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [WinVNC] "c:\program files\tightvnc\WinVNC.exe" -servicehelper
mRun: [F-PROT Antivirus Tray application] c:\program files\frisk software\f-prot antivirus for windows\FProtTray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mapdri~1.lnk - c:\windows\system32\cmd.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1235715434234
DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - hxxp://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - file://c:\tempei4\ei40_\msxml4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4/jinstall-14_02-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
TCP: Interfaces\{5DFAF526-54B5-4240-B67C-1FEC6FDC1F32} : NameServer = 192.168.1.254
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\udng7gjc.default\
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\opera\program\plugins\npdrmv2.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava11.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava12.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava13.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava14.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava32.dll
FF - plugin: c:\program files\opera\program\plugins\NPJPI142_05.dll
FF - plugin: c:\program files\opera\program\plugins\NPOJI610.dll
.
============= SERVICES / DRIVERS ===============
.
R0 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FStopW.sys [2007-10-30 699608]
R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\frisk software\f-prot antivirus for windows\FPAVServer.exe [2010-7-7 80568]
R2 Laserfiche Snapshot Service 8;Laserfiche Snapshot Service 8;c:\program files\laserfiche\client 8\snapshot 8\SnapshotService80.exe [2008-3-28 29992]
R2 uvnc_service;uvnc_service;c:\program files\ultravnc\winvnc.exe [2009-1-21 1692224]
S3 gupdate1c9e5f71378a008;Google Update Service (gupdate1c9e5f71378a008);c:\program files\google\update\GoogleUpdate.exe [2009-6-5 133104]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-09-01 15:34:15 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-01 00:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 12:38:33.93 ===============
 
Reading through a number of similar posts from others I feel perhaps I should explain my problem in a bit more detail.

When I start up Firefox, if I just turned on my computer, it asks if I want to make Firefox my default browser, every time. It's always been my default browser.

After a few moments, I usually get a box pop up saying that Internet Explorer has crashed (despite me not ever opening it). Occasionally an IE window will open, with any website open from Facebook to google.

Firefox will often hang and crash, causing me to reboot my system. When I go into Task Manager, I often see IE running using up a significant amount of resources.


Hope this is helpful, thanks again.
 
Welcome aboard
yahooo.gif


Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running tools or applying updates other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

===================================================================

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".
 
Thanks a bunch for helping me!

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2260992 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2260992 bytes
0x804D7000 RAW 2260992 bytes
0x804D7000 WMIxWDM 2260992 bytes
0xBF800000 Win32k 1847296 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1847296 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF7B35000 FStopW.sys 696320 bytes (FRISK Software International, FPAV - RealTime Protector)
0xBA02B000 C:\WINDOWS\system32\drivers\smwdm.sys 581632 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xBAF73000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xBFA32000 C:\WINDOWS\System32\ialmdd5.DLL 483328 bytes (Intel Corporation, DirectDraw(R) Driver for Intel(R) Graphics Technology)
0xAEDCE000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB9ED8000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAEFA1000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA8CD6000 C:\WINDOWS\System32\DRIVERS\srv.sys 335872 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA8D9A000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB9F97000 C:\WINDOWS\System32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF75A8000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xBFA04000 C:\WINDOWS\System32\ialmdev5.DLL 188416 bytes (Intel Corporation, Component GHAL Driver)
0xA8E03000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xBAF46000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA75CA000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xAEE3E000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBA0F0000 C:\WINDOWS\System32\DRIVERS\e100b325.sys 163840 bytes (Intel Corporation, Intel(R) PRO/100 Adapter NDIS 5.1 driver)
0xAEF51000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF74B2000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xAEF2B000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xBA007000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xBA118000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xBA0B9000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xAEF09000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF9E2000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806FF000 ACPI_HAL 134400 bytes
0x806FF000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF747A000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74D8000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB15DD000 C:\WINDOWS\system32\drivers\ialmsbw.sys 114688 bytes (Intel Corporation, Intel Graphics Platform (SoftBIOS) Driver for Windows 2000(R) & Windows XP(TM))
0xBAF2C000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9FEF000 C:\WINDOWS\system32\drivers\aeaudio.sys 98304 bytes (Andrea Electronics Corporation, Andrea Audio Noise Cancellation Driver)
0xF749A000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA96B7000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xBA150000 C:\WINDOWS\System32\DRIVERS\ialmnt5.sys 94208 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7451000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB9FD8000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA96A1000 C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys 90112 bytes (Microsoft Corporation, NWLINK2 IPX Protocol Driver)
0xA8BF9000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB15F9000 C:\WINDOWS\system32\drivers\ialmkchw.sys 81920 bytes (Intel Corporation, Intel Graphics Chipset (KCH) Driver for Windows 2000(R) & Windows XP(TM))
0xBA0DC000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xBA13C000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAEFFA000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF9C3000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7468000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7597000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB9FC7000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xAA169000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBAE3C000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xADD99000 C:\WINDOWS\system32\DRIVERS\nwlnknb.sys 65536 bytes (Microsoft Corporation, NWLINK2 IPX Netbios Protocol Driver)
0xBAE4C000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBAE1C000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBAE2C000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xBA35F000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA1E9000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xA9C04000 C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys 57344 bytes (Microsoft Corporation, NWLINK2 SPX Protocol Driver)
0xF7637000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBAE5C000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBF9D5000 C:\WINDOWS\System32\ialmrnt5.dll 53248 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7667000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7617000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA39F000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF74F7000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7607000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA3AF000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF75F7000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA209000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA37F000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA1C9000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF7627000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xADD69000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBAE6C000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA38F000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7547000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xBAE8C000 C:\WINDOWS\System32\DRIVERS\SMBios.sys 36864 bytes (Intel Corporation, Intel(R) System Management BIOS Driver)
0xF7517000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xB0638000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF77EF000 C:\WINDOWS\system32\drivers\sf.sys 32768 bytes (Sonic Focus, Inc, DSP service driver)
0xB0610000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF77C7000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF77D7000 C:\WINDOWS\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xAEDBC000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7707000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF77DF000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF77CF000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA4EA000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF77BF000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF77A7000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF780F000 C:\WINDOWS\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xBA4E2000 C:\WINDOWS\system32\drivers\iSMBIOS.SYS 20480 bytes (Intel Corporation, iSMBios Driver for Windows NT(R))
0xF77B7000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF77FF000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA4F2000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel(R) mini-port/call-manager driver)
0xF77E7000 C:\WINDOWS\system32\DRIVERS\smb.sys 20480 bytes (Intel Corporation, System Management Bus 2.0 (SMBus) Driver)
0xF77F7000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xAA8A9000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBACED000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xBAEE0000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBAED4000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xAA275000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB065A000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB0656000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBAECC000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xBAEDC000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7987000 00000031 8192 bytes
0xF79FD000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF798B000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xB05B1000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF79FB000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF79FF000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF79D9000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7A01000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xAA980000 C:\WINDOWS\system32\drivers\SIODRV.SYS 8192 bytes (Intel Corporation, SuperIO Driver for Windows NT(R))
0xF79C3000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF79CB000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7989000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7A8E000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7A5A000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7A90000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x8A8BDB10 00000171 0 bytes
==============================================
>Stealth
==============================================
0x8A8D1F70 Unknown page with executable code, 144 bytes
0x8A8D45F6 Unknown page with executable code, 2570 bytes
0x8A8D40C3 Unknown thread object [ ETHREAD 0x8A8BE418 ] TID: 112, 600 bytes
0x8A8D59FD Unknown thread object [ ETHREAD 0x8A87F418 ] TID: 124, 600 bytes
 
Download TDSSKiller and save it to your desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
 
Progress! I noticed that after reboot, Firefox did not ask me again if I wanted to make it the default browser. Here is the log, thanks again.

2011/09/21 09:21:14.0953 1080 TDSS rootkit removing tool 2.5.23.0 Sep 20 2011 08:53:10
2011/09/21 09:21:16.0500 1080 ================================================================================
2011/09/21 09:21:16.0500 1080 SystemInfo:
2011/09/21 09:21:16.0500 1080
2011/09/21 09:21:16.0500 1080 OS Version: 5.1.2600 ServicePack: 3.0
2011/09/21 09:21:16.0500 1080 Product type: Workstation
2011/09/21 09:21:16.0500 1080 ComputerName: BV7YX
2011/09/21 09:21:16.0500 1080 UserName: Maria
2011/09/21 09:21:16.0500 1080 Windows directory: C:\WINDOWS
2011/09/21 09:21:16.0500 1080 System windows directory: C:\WINDOWS
2011/09/21 09:21:16.0500 1080 Processor architecture: Intel x86
2011/09/21 09:21:16.0500 1080 Number of processors: 2
2011/09/21 09:21:16.0500 1080 Page size: 0x1000
2011/09/21 09:21:16.0500 1080 Boot type: Normal boot
2011/09/21 09:21:16.0500 1080 ================================================================================
2011/09/21 09:21:19.0515 1080 Initialize success
2011/09/21 09:21:30.0875 3936 ================================================================================
2011/09/21 09:21:30.0875 3936 Scan started
2011/09/21 09:21:30.0875 3936 Mode: Manual;
2011/09/21 09:21:30.0875 3936 ================================================================================
2011/09/21 09:21:33.0062 3936 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/09/21 09:21:33.0125 3936 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/09/21 09:21:33.0203 3936 aeaudio (e696e749bedcda8b23757b8b5ea93780) C:\WINDOWS\system32\drivers\aeaudio.sys
2011/09/21 09:21:33.0265 3936 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/09/21 09:21:33.0343 3936 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/09/21 09:21:33.0671 3936 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/09/21 09:21:33.0718 3936 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/09/21 09:21:33.0796 3936 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/09/21 09:21:33.0843 3936 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/09/21 09:21:33.0906 3936 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/09/21 09:21:33.0984 3936 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/09/21 09:21:34.0046 3936 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/09/21 09:21:34.0109 3936 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/09/21 09:21:34.0140 3936 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/09/21 09:21:34.0390 3936 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/09/21 09:21:34.0484 3936 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/09/21 09:21:34.0609 3936 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/09/21 09:21:34.0656 3936 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/09/21 09:21:34.0718 3936 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/09/21 09:21:34.0796 3936 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/09/21 09:21:34.0859 3936 E100B (83403675cab29e7a4b885b11e7c855d8) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2011/09/21 09:21:34.0984 3936 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/09/21 09:21:35.0031 3936 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/09/21 09:21:35.0093 3936 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/09/21 09:21:35.0171 3936 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/09/21 09:21:35.0312 3936 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/09/21 09:21:35.0500 3936 FPAV_RTP (3dd4ea01b29aabeb697b44f28d1d4bb9) C:\WINDOWS\system32\drivers\FStopW.sys
2011/09/21 09:21:35.0671 3936 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/09/21 09:21:35.0734 3936 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/09/21 09:21:35.0781 3936 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2011/09/21 09:21:35.0843 3936 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/09/21 09:21:35.0921 3936 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/09/21 09:21:36.0046 3936 HTTP (f6aacf5bce2893e0c1754afeb672e5c9) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/09/21 09:21:36.0203 3936 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/09/21 09:21:36.0265 3936 ialm (1406d6ef4436aee970efe13193123965) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2011/09/21 09:21:36.0328 3936 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/09/21 09:21:36.0484 3936 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/09/21 09:21:36.0562 3936 ip6fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/09/21 09:21:36.0625 3936 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/09/21 09:21:36.0703 3936 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/09/21 09:21:36.0765 3936 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/09/21 09:21:36.0843 3936 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/09/21 09:21:36.0921 3936 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/09/21 09:21:36.0984 3936 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/09/21 09:21:37.0031 3936 iSMBIOS (13735d3452b619463f46b38b84d7d6aa) C:\WINDOWS\system32\drivers\iSMBIOS.SYS
2011/09/21 09:21:37.0234 3936 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/09/21 09:21:37.0296 3936 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/09/21 09:21:37.0359 3936 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/09/21 09:21:37.0421 3936 L8042pr2 (0f8b7bf7097d1e8d78f2f52a2bea03cd) C:\WINDOWS\system32\DRIVERS\L8042pr2.Sys
2011/09/21 09:21:37.0562 3936 LHidFlt2 (3c357dfdbbf2b4b01aa4b9c8a26e4416) C:\WINDOWS\system32\DRIVERS\LHidFlt2.Sys
2011/09/21 09:21:37.0625 3936 LMouFlt2 (aef09673376a4d93c09e8341854f1bf4) C:\WINDOWS\system32\DRIVERS\LMouFlt2.Sys
2011/09/21 09:21:37.0750 3936 MidiSyn (63c34814492aa65fc517b002de77b191) C:\WINDOWS\system32\drivers\MidiSyn.sys
2011/09/21 09:21:37.0859 3936 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/09/21 09:21:37.0953 3936 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/09/21 09:21:38.0015 3936 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/09/21 09:21:38.0078 3936 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/09/21 09:21:38.0125 3936 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/09/21 09:21:38.0203 3936 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/09/21 09:21:38.0265 3936 MRxSmb (60ae98742484e7ab80c3c1450e708148) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/09/21 09:21:38.0390 3936 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/09/21 09:21:38.0453 3936 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/09/21 09:21:38.0500 3936 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/09/21 09:21:38.0562 3936 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/09/21 09:21:38.0625 3936 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/09/21 09:21:38.0671 3936 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/09/21 09:21:38.0734 3936 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/09/21 09:21:38.0781 3936 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/09/21 09:21:38.0828 3936 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/09/21 09:21:38.0875 3936 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/09/21 09:21:38.0921 3936 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/09/21 09:21:38.0968 3936 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/09/21 09:21:39.0031 3936 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/09/21 09:21:39.0125 3936 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/09/21 09:21:39.0171 3936 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/09/21 09:21:39.0359 3936 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/09/21 09:21:39.0437 3936 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/09/21 09:21:39.0484 3936 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/09/21 09:21:39.0562 3936 NwlnkIpx (8b8b1be2dba4025da6786c645f77f123) C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys
2011/09/21 09:21:39.0640 3936 NwlnkNb (56d34a67c05e94e16377c60609741ff8) C:\WINDOWS\system32\DRIVERS\nwlnknb.sys
2011/09/21 09:21:39.0687 3936 NwlnkSpx (c0bb7d1615e1acbdc99757f6ceaf8cf0) C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys
2011/09/21 09:21:39.0765 3936 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/09/21 09:21:39.0828 3936 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/09/21 09:21:39.0890 3936 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/09/21 09:21:39.0968 3936 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/09/21 09:21:40.0078 3936 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/09/21 09:21:40.0125 3936 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/09/21 09:21:40.0484 3936 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/09/21 09:21:40.0515 3936 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
2011/09/21 09:21:40.0578 3936 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/09/21 09:21:40.0671 3936 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/09/21 09:21:40.0984 3936 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/09/21 09:21:41.0046 3936 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/09/21 09:21:41.0093 3936 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/09/21 09:21:41.0156 3936 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/09/21 09:21:41.0203 3936 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/09/21 09:21:41.0281 3936 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/09/21 09:21:41.0359 3936 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/09/21 09:21:41.0437 3936 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/09/21 09:21:41.0500 3936 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/09/21 09:21:41.0625 3936 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/09/21 09:21:41.0687 3936 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/09/21 09:21:41.0718 3936 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/09/21 09:21:41.0781 3936 sf (e8cc4ba7b2e962bd932c7bf678e762e0) C:\WINDOWS\system32\drivers\sf.sys
2011/09/21 09:21:41.0828 3936 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/09/21 09:21:41.0937 3936 SIODRV (3d3007c39d5edba99c4e8c029963ab85) C:\WINDOWS\system32\drivers\SIODRV.SYS
2011/09/21 09:21:41.0984 3936 SMBios (d72a21424ca66c7a745bd995eca6a710) C:\WINDOWS\system32\DRIVERS\SMBios.sys
2011/09/21 09:21:42.0031 3936 smbusp (067114712715d88e1fccaba33e418e24) C:\WINDOWS\system32\DRIVERS\smb.sys
2011/09/21 09:21:42.0125 3936 smwdm (7d9b50329af9fd94b0529282530d2cb7) C:\WINDOWS\system32\drivers\smwdm.sys
2011/09/21 09:21:42.0250 3936 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/09/21 09:21:42.0296 3936 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/09/21 09:21:42.0359 3936 Srv (3bb03f2ba89d2be417206c373d2af17c) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/09/21 09:21:42.0453 3936 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/09/21 09:21:42.0500 3936 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/09/21 09:21:42.0890 3936 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/09/21 09:21:42.0984 3936 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/09/21 09:21:43.0062 3936 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/09/21 09:21:43.0109 3936 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/09/21 09:21:43.0171 3936 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/09/21 09:21:43.0281 3936 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/09/21 09:21:43.0406 3936 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/09/21 09:21:43.0531 3936 USBAAPL (e8c1b9ebac65288e1b51e8a987d98af6) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/09/21 09:21:43.0609 3936 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/09/21 09:21:43.0687 3936 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/09/21 09:21:43.0890 3936 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/09/21 09:21:43.0921 3936 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/09/21 09:21:43.0968 3936 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/09/21 09:21:44.0015 3936 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/09/21 09:21:44.0093 3936 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/09/21 09:21:44.0187 3936 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/09/21 09:21:44.0265 3936 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/09/21 09:21:44.0609 3936 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/09/21 09:21:44.0703 3936 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/09/21 09:21:44.0796 3936 {6080A529-897E-4629-A488-ABA0C29B635E} (fd1f4e9cf06c71c8d73a24acf18d8296) C:\WINDOWS\system32\drivers\ialmsbw.sys
2011/09/21 09:21:44.0875 3936 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91} (d4d7331d33d1fa73e588e5ce0d90a4c1) C:\WINDOWS\system32\drivers\ialmkchw.sys
2011/09/21 09:21:44.0921 3936 MBR (0x1B8) (6f9a1d528242bc09104b85e0becf5554) \Device\Harddisk0\DR0
2011/09/21 09:21:44.0937 3936 \Device\Harddisk0\DR0 - detected Rootkit.Boot.SST.a (0)
2011/09/21 09:21:44.0937 3936 Boot (0x1200) (7486726fd24517e51928c1b2f466eb92) \Device\Harddisk0\DR0\Partition0
2011/09/21 09:21:44.0953 3936 ================================================================================
2011/09/21 09:21:44.0953 3936 Scan finished
2011/09/21 09:21:44.0953 3936 ================================================================================
2011/09/21 09:21:44.0984 2704 Detected object count: 1
2011/09/21 09:21:44.0984 2704 Actual detected object count: 1
2011/09/21 09:22:04.0781 2704 \Device\Harddisk0\DR0 (Rootkit.Boot.SST.a) - will be cured after reboot
2011/09/21 09:22:04.0781 2704 \Device\Harddisk0\DR0 - ok
2011/09/21 09:22:04.0781 2704 Rootkit.Boot.SST.a(\Device\Harddisk0\DR0) - User select action: Cure
2011/09/21 09:22:08.0796 3328 Deinitialize success
 
Very good :)

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:


On completion of the scan click "Save log", save it to your desktop and post in your next reply:


NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

====================================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
Thanks again. 2 things: aswMR crashed partway through the first scan, but finished successfully the 2nd time. Also, when I reopened Firefox after ComboFix was complete, it once again asked me if I wanted to make Firefox the default browser.

Here are the logs!

aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-09-22 09:05:53
-----------------------------
09:05:53.006 OS Version: Windows 5.1.2600 Service Pack 3
09:05:53.006 Number of processors: 2 586 0x303
09:05:53.006 ComputerName: BV7YX UserName: Maria
09:05:53.787 Initialize success
09:05:59.709 AVAST engine defs: 11092200
09:06:24.506 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-e
09:06:24.506 Disk 0 Vendor: ST380013AS 3.18 Size: 76319MB BusType: 3
09:06:26.521 Disk 0 MBR read successfully
09:06:26.521 Disk 0 MBR scan
09:06:26.568 Disk 0 Windows XP default MBR code
09:06:26.568 Disk 0 scanning sectors +156296385
09:06:26.662 Disk 0 scanning C:\WINDOWS\system32\drivers
09:06:49.615 Service scanning
09:06:51.490 Modules scanning
09:07:11.193 Disk 0 trace - called modules:
09:07:11.209 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
09:07:11.209 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a87cab8]
09:07:11.209 3 CLASSPNP.SYS[f7637fd7] -> nt!IofCallDriver -> \Device\00000061[0x8a87f9e8]
09:07:11.224 5 ACPI.sys[f75ae620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-e[0x8a87ed98]
09:07:11.896 AVAST engine scan C:\WINDOWS
09:07:41.349 AVAST engine scan C:\WINDOWS\system32
09:12:47.396 AVAST engine scan C:\WINDOWS\system32\drivers
09:13:31.256 AVAST engine scan C:\Documents and Settings\Administrator
09:14:32.053 File: C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\28\10666bdc-29d51bfc **INFECTED** Win32:Dropper-IFL [Trj]
09:25:39.693 File: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\0JK16BC7\InstallAVg_880385[1].exe **INFECTED** Win32:Malware-gen
09:36:11.646 File: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\RBPXT11U\InstallAVg_880385[2].exe **INFECTED** Win32:Malware-gen
09:39:54.599 AVAST engine scan C:\Documents and Settings\All Users
09:41:51.053 Scan finished successfully
10:02:12.381 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Administrator\Desktop\MBR.dat"
10:02:12.381 The log file has been saved successfully to "C:\Documents and Settings\Administrator\Desktop\aswMBR.txt"
 
ComboFix 11-09-22.01 - Maria 09/22/2011 10:09:16.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2543.1978 [GMT -7:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: F-PROT Antivirus for Windows *Disabled/Outdated* {3F8BAFFE-D251-4DC6-ACF9-81FDF61FB9C9}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\ngen.exe.2c05686e.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\SLC9.tmp.d3912a7f.ini
c:\program files\messenger\msmsgsin.exe
c:\windows\bobsaver.exe
c:\windows\bobsaver.scr
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\system32\d3d9caps.dat
c:\windows\winhelp.ini
.
.
((((((((((((((((((((((((( Files Created from 2011-08-22 to 2011-09-22 )))))))))))))))))))))))))))))))
.
.
2011-09-20 19:40 . 2009-08-07 02:24 15064 ----a-w- c:\windows\system32\wuapi.dll.mui
2011-09-20 19:33 . 2011-09-20 19:33 -------- d-----w- c:\documents and settings\Administrator\Application Data\.minecraft
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-01 15:34 . 2011-06-03 15:37 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-01 00:00 . 2009-10-07 06:16 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-04-15 21:55 . 2009-04-15 21:55 19104 ----a-w- c:\program files\mozilla firefox\plugins\atgpcdec.dll
2009-04-15 21:55 . 2009-04-15 21:55 105632 ----a-w- c:\program files\mozilla firefox\plugins\atgpcext.dll
2009-04-15 21:55 . 2009-04-15 21:55 81920 ----a-w- c:\program files\mozilla firefox\plugins\atsc3cls.dll
2011-09-08 15:33 . 2011-05-10 16:17 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2003-05-29 790528]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2003-04-07 155648]
"IMONTRAY"="c:\program files\Intel\Intel(R) Active Monitor\imontray.exe" [2003-01-10 32768]
"SonicFocus"="c:\program files\Sonic Focus\SFIGUI\SFIGUI.EXE" [2003-04-17 1220608]
"Logitech Utility"="Logi_MwX.Exe" [2003-12-17 19968]
"F-PROT Antivirus Tray application"="c:\program files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe" [2010-07-05 1674032]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Map drives.lnk - c:\windows\system32\cmd.exe [2004-9-9 389120]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\FPAVServer]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\UltraVNC\\vncviewer.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:*:Disabled:mad:xpsp2res.dll,-22009
"5900:TCP"= 5900:TCP:vnc5900
"5800:TCP"= 5800:TCP:vnc5800
.
R0 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FStopW.sys [10/30/2007 8:09 PM 699608]
R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe [7/7/2010 5:56 PM 80568]
R2 Laserfiche Snapshot Service 8;Laserfiche Snapshot Service 8;c:\program files\Laserfiche\Client 8\Snapshot 8\SnapshotService80.exe [3/28/2008 2:59 AM 29992]
R2 uvnc_service;uvnc_service;c:\program files\UltraVNC\winvnc.exe [1/21/2009 3:10 PM 1692224]
S3 gupdate1c9e5f71378a008;Google Update Service (gupdate1c9e5f71378a008);c:\program files\Google\Update\GoogleUpdate.exe [6/5/2009 9:02 AM 133104]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ASWMBR
*Deregistered* - aswMBR
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://ca.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
TCP: Interfaces\{5DFAF526-54B5-4240-B67C-1FEC6FDC1F32}: NameServer = 192.168.1.254
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\udng7gjc.default\
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-WinVNC - c:\program files\TightVNC\WinVNC.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-22 10:14
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3364063217-1168401045-1282649291-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,3c,7a,a3,22,c1,0c,db,4c,b5,1e,50,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,3c,7a,a3,22,c1,0c,db,4c,b5,1e,50,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,3c,7a,a3,22,c1,0c,db,4c,b5,1e,50,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(688)
c:\windows\system32\igfxsrvc.dll
c:\windows\system32\hccutils.DLL
.
Completion time: 2011-09-22 10:16:32
ComboFix-quarantined-files.txt 2011-09-22 17:16
.
Pre-Run: 66,916,315,136 bytes free
Post-Run: 67,390,595,072 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn
.
- - End Of File - - E81E8DBD509A4575A6DA147C3C9AD6FE
 
it once again asked me if I wanted to make Firefox the default browser.
That's normal after running Combofix.

The log looks clean.

How is computer doing?

Download OTL to your Desktop.

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Under the Custom Scan box paste this in:


netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop


  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
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