Hello ? Techspot,
I recently changed internet connection: dial service into High speed internet.
Anyway, my problem is, when I clicked "Turn off computer" in Start menu, suddenly, computer is crashing and showed the message that "explore.exe" has a problem: It must be close to prevent malware and virus damage.
So I clicked. Next, the icons in the background suddenly disappear but it came back.
After that I re- "Turn off computer" again and the computer shut down.
This problem occurs continue from October to today,
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Add Information:
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After several research for my problem, I might think this is not the right section because I can't really figure out this is virus or just system problem even if the warning message showed up my screen.
I will attach jpg link when I go back home: the problems continue to showing when I try to shut down the computer.
Sorry for mis-reading information.
From
neowing.
I recently changed internet connection: dial service into High speed internet.
Anyway, my problem is, when I clicked "Turn off computer" in Start menu, suddenly, computer is crashing and showed the message that "explore.exe" has a problem: It must be close to prevent malware and virus damage.
So I clicked. Next, the icons in the background suddenly disappear but it came back.
After that I re- "Turn off computer" again and the computer shut down.
This problem occurs continue from October to today,
----------------------
Add Information:
----------------------
After several research for my problem, I might think this is not the right section because I can't really figure out this is virus or just system problem even if the warning message showed up my screen.
I will attach jpg link when I go back home: the problems continue to showing when I try to shut down the computer.
Sorry for mis-reading information.
From
neowing.