Solved Iexplore.exe malware and search redirect

[Broni]

If you read my instructions carefully....."in the REATOGO-X-PE boot disc"

 

[Jeckz]

========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vToolbarUpdater deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\LiveUpdate deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Automatic LiveUpdate Scheduler deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SymIMMP deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PnSson deleted successfully.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7E853D72-626A-48EC-A868-BA8D5E23E045}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ deleted successfully.
Registry value HKEY_USERS\ana_ON_C\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Registry value HKEY_USERS\Bianca_Castro_ON_C\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry value HKEY_USERS\ana_ON_C\Software\Microsoft\Windows\CurrentVersion\Run\\Aim6 deleted successfully.
Registry value HKEY_USERS\ana_ON_C\Software\Microsoft\Windows\CurrentVersion\RunOnce\\FlashPlayerUpdate deleted successfully.
Registry value HKEY_USERS\ana_ON_C\Software\Microsoft\Windows\CurrentVersion\RunOnce\\spchecker deleted successfully.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\Windows\Downloaded Program Files\erma.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_USERS\ana_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_USERS\Bianca_Castro_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_USERS\LocalService_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_USERS\NetworkService_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_USERS\systemprofile_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_USERS\ana_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_USERS\Bianca_Castro_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_USERS\LocalService_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_USERS\NetworkService_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_USERS\systemprofile_ON_C\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
C:\Users\ana\AppData\Local\Temp(908) folder moved successfully.
C:\Users\Bianca Castro\AppData\Local\temp(1130)\WPDNSE folder moved successfully.
C:\Users\Bianca Castro\AppData\Local\temp(1130)\plugtmp folder moved successfully.
C:\Users\Bianca Castro\AppData\Local\temp(1130)\Google Toolbar folder moved successfully.
C:\Users\Bianca Castro\AppData\Local\temp(1130) folder moved successfully.
C:\ProgramData\Viewpoint folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
========== COMMANDS ==========

OTLPE by OldTimer - Version 3.1.48.0 log created on 10242011_200424

 

[Jeckz]

Still get BSOD on normal boot, safe boot is still fine

 

[Broni]

Delete your Combofix file, download fresh one and see if it'll run now.

Follow options from my reply #20.

 

[Jeckz]

Ok will do, ill give u the results tomorrow since i don't have the system currently. Thanks very much!

 

[Broni]

No problem

 

[Jeckz]

Still no luck with ComboFix, there was no logs and still got the Access Denied Administrator. Should i try running it with the boot CD?

 

[Broni]

At this point I don't think we're dealing with an infection anymore.
All scans including very thorough Kaspersky scan come up clean.

What are the actual current issues?

 

[Jeckz]

The laptop hasn't been starting in normal mode since the MBR disc thing i did. The infections aren't there because they appear in normal mode

 

[Broni]

The infections aren't there because they appear in normal mode

This is not possible. If you had some infected files they may be not active in safe mode, but would be still there.
No scan shows anything.

We tried a lot of ways, but at this point I think Windows reinstallation is the only option.
Unfortunately not every case is fixable.

 

[Jeckz]

Alright thanks for the help !!

I tried running my repair wizard but its asking for a login; i have tried all the users that were created on the laptop with there password and the generic Administrator and password logins but still no luck. Keep getting the login error : "The specified domain either does not exist or could not be contacted."

I dont know if you can help me with that, just wondering if not you can close this thread.

Thank you very much again

 

[Broni]

I suggest you create new topic in Windows forum.

 

[Jeckz]

Good news got past the BSOD. i created a vista recovery disk following

http://digiex.net/downloads/download...very-disc.html

Created while in safe mode. I was trying to restore from the recovery partition image following first b4 anything following:

http://en.community.dell.com/support...px?PageIndex=1

tgsmith post at the bottom. But it failed at 2% so i just poped in the vista recovery disk and tried to use the command prompt there instead but first i tried the repair wizard from there and it said it fixed some problems. I restarted the laptop and windows loaded fine in normal mode!

This is just for other people that had the problem if they are browsing through the forums.

Thanks again broni the malware isn't here anymore no more google redirects and no iexplore.exe process running.

 

[Broni]

Good .............